Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

142 Reviews

96% Would Recommend
Latest Review about 1 year ago

Reviews


RM
Raymond M.
Champaign, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
Awesome customer service
My car had turned off and key was stuck in the ignition. Was told that my battery was dead a needed a new one. Bought a battery, then found out the cable to my battery was no good and the battery couldn't be installed. Called Mr fix it, He sent a guy to jump my car (I was only a few blocks away). The guy literally came in like two minutes! Although they were very busy, they managed to squeeze me in, looked at my car, fixed the cable, and got me back on the road the same day all for a very respectable price. I was blown away by the customer service. They even offered me donuts lol Bonus: I found out I didn't need a new battery and took it back and got my money back! Highly recommend this place. Thx Mr Smith, the nice lady there and Donald for the help!

NB
Nancy B.
Champaign, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2016
10 stars
These guys are HONEST. Something you don't see to much these days. Prices are VERY FAIR. I have been there 3 times now and it's the best decision I made. 5 stars it not enough!!!!!!!

NB
nancy b.
Champaign, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2016
great work
I would recommend them to anyone. Won't rip you off on parts you don't need.

MG
Mary G.
Danville, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2016
Excellent Customer Service
They took great care of my daughter and her car. They showed her exactly what was wrong and explained what it would take to fix it. They were very fair and the service was excellent...they really cared.

QB
Quiana B.
Champaign, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2016 Category: Service
Spoke with Diana. She said she was really happy and satisfied.
This review was collected via phone interview by Customer Research Inc.

JD
Janice D.
Illinois
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Janice said the business was able to fix her vehicle and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MH
Man H.
Champaign, IL
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Man said her experience was pretty good.
This review was collected via phone interview by Customer Research Inc.

JB
Johhny B.
Champaign, IL
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Johhny said he is satisfied with the good work.
This review was collected via phone interview by Customer Research Inc.

BD
Brandon D.
Champaign, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Brandon said this business did a good job in a decent amount of time at a decent price.
This review was collected via phone interview by Customer Research Inc.

KK
Kimberly K.
Champaign, IL
Chrysler Pacifica
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/21/2016 Category: Service
Kimberly said the business did not resolve the problem on her vehicle. She would not recommend this facility,
This review was collected via phone interview by Customer Research Inc.

AM
Aries M.
Illinois
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Aries said she likes the professionalism of this business and they seen other things that was wrong with her vehicle and informed her about it.
This review was collected via phone interview by Customer Research Inc.

SP
STEVE P.
Champaign, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016
Great people
Jim rocks!! His staff rocks!!

AA
Abbas A.
Champaign, IL
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
Abbas said service is reasonably priced. The employees were honest and did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Jake H.
Champaign, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Jake said the business does not over charge, they have loaner vehicles and are convenient. The employees knew his circumstances and went out of their way to be helpful. They provided good quality customer service.
This review was collected via phone interview by Customer Research Inc.

EH
Eugene H.
Urbana, IL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016 Category: Service
Eugene said this business does good business.
This review was collected via phone interview by Customer Research Inc.

KS
Kishmar S.
Champaign, IL
Dodge Magnum
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/28/2016 Category: Service
Kishmar said this business was expensive. He asked them to call him once the price got to a certain point, but they kept working without calling him. His trunk would not open without the battery connected and the mechanic got dirty boot prints on his seat as well as his head liner when he was accessing the battery. He would still recommend them to other people.
This review was collected via phone interview by Customer Research Inc.

MT
Melinda T.
Rantoul, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Melinda said this business picked up and dropped off her vehicle to her. She stated they made thing really simple for her. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

KG
Kyara G.
Illinois
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Kyara said she always goes there with her vehicle.
This review was collected via phone interview by Customer Research Inc.

AB
Ariell B.
Urbana, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Ariell said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

BC
Beverly C.
Champaign, IL
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Beverly said she enjoyed the service.
This review was collected via phone interview by Customer Research Inc.

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