Mr. Kool's Automotive LLC


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

53 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 12 days ago
Danny P. on 10/12/2017
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Danny said they always do a good job and the work is done right. They explain things to him and they take good care of the vehicle when they have it.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/02/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Tony G. on 09/22/2017
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Tony said Saul, the mechanic, is amazing. He's been a customer for 10 years.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 09/11/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Javier S. on 09/22/2017
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Spoke with Patricia. She said she would recommend the business for service.
Vehicle: Volvo S80
Category: Service
Service Date: 08/30/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
David (St. Johns) H. on 09/15/2017
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"Great Service and friendly staff"
Mr. Kool's always provide me with great service at a fair price. I highly recommend them for all of your automotive needs.
Vehicle: Ford Super Duty F-350 SRW
Service Date: 09/13/2017
Review Created: 09/15/2017 09:42 AM
Beatriz L. on 08/31/2017
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Beatriz said the employee who helped her at this business was nice and she did not have to wait long. She liked the way they talked to her and the way they serviced her vehicle.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 08/12/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Mykll L. on 08/31/2017
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Mykll said Luis did a great job. He was really honest and clear and walked him through the process. He was up front and clear with everything and he really appreciates it. He thanks them for their fairness.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 08/16/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Tracie W. on 08/30/2017
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Tracie said she got good recommendations from her mom and dad and she had no where else to go. They are very family friendly and very helpful. They will work with people that are on a budget and they are very good people.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/22/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mark C. on 08/29/2017
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Spoke with Josie. She said they have never let her down. It is an awesome place and she will always take her vehicles there.
Vehicle: Saturn SL1
Category: Service
Service Date: 08/01/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Mayra H. on 08/28/2017
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Mayra said her daughter recommended this business and she was very satisfied. They explained everything really well.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Diana A. on 08/23/2017
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Diana said they did a good job.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/25/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy C. on 08/17/2017
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Jeremy said the staff was fast and they took the time to explain everything. They answered all his questions.
Vehicle: Honda Civic
Category: Service
Service Date: 07/24/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Byron L. on 08/17/2017
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Byron said the staff had good and fast service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/27/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Raymond N. on 08/12/2017
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Raymond this business takes good care of him and they're reasonably priced.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 08/04/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Hilda V. on 08/12/2017
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Hilda said this business provided her with good service.
Vehicle: Honda Accord Wgn
Category: Service
Service Date: 08/08/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Joseph M. on 07/29/2017
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Joseph said the service was fast and the people are nice.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/18/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Miguel R. on 07/26/2017
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Miguel said he has been a customer for years.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/06/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Euieka G. on 07/23/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Euieka said she was happy with the repair on the front axle. The employee tried to tell her she needed to replace all tires, when only the front ones needed to be replaced. He also gave her boyfriend odd looks and gave him a weird feeling. She would not recommend this business and will never be back, for the reasons stated.
Vehicle: Acura Integra
Category: Service
Service Date: 07/03/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Katrina S. on 07/21/2017
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Katrina said the service was good.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 07/10/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Kyara W. on 07/18/2017
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Kyara said Louis was really nice.
Vehicle: Honda Civic Si
Category: Service
Service Date: 07/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Heydi O. on 07/11/2017
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Heydi said this business has excellent customer service and they explained everything about her vehicle.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 06/16/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
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