Reviews
CR
CRAIG R.
Westland, MI
Buick Rainier
Verified Customer
Great work,honest
Great
Recommended
DB
Diane B.
Livonia, MI
Hyundai Santa Fe
Verified Customer
Diane said the staff do good and fast service. She also stated that they have great prices and they call her to let her know what's wrong with her vehicle and how much it would cost.
Recommended
This review was collected via phone interview by Customer Research Inc.
SD
Stephens D.
Michigan
Chevrolet Impala
Verified Customer
Stephens said it was a pretty good experience. They did everything he needed them to do. The service took a little bit longer than expected but they did a really good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
HF
Herberet F.
Romulus, MI
Lincoln MKS
Verified Customer
Herberet said he has been going there for 14-20 years. The business makes sure he is taken care of and if they can give him a break they will. His children and grandchildren also go there.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
KEVIN B.
Holly, MI
Pontiac Grand Prix
Verified Customer
Service
The service was great. Abe gave me a good deal on the service price.
Recommended
GA
George A.
Inkster, MI
Honda Accord Cpe
Verified Customer
George said the business had good service, they were friendly, they were decently priced and they explained the work to him in simple terms so that he could understand.
Recommended
This review was collected via phone interview by Customer Research Inc.
SA
SYED A.
Canton, MI
Chrysler Town & Country
Verified Customer
Routine maintenance
Great service as usual. I have been going to Mr muffler (located at Cherry Hill and Wayn e road) for all my vehicles routine service and repairs. They are very knowledgeable, experienced. I have been using their service for last 15 yrs. Yes 15 yrs, because I trust them.
Recommended
ME
Mike E.
Westland, MI
Ford F-150
Verified Customer
Mike said this business put on spark plugs and a set of wires and his vehicle idles in a way it did not before he went there. He stated he has been back up there and talked to Abe, and he told Mike they should have put a coil on it but they did not. He added he is not happy about it and he doesn't think he will be using this place again.
This review was collected via phone interview by Customer Research Inc.
RS
Rick S.
Wayne, MI
GMC Sierra 1500
Verified Customer
Rick said has never had any bad experiences. The staff are friendly, they have a quick turnaround. They are very professional and know what they are doing.
Recommended
This review was collected via phone interview by Customer Research Inc.
DE
DEBORAH E.
Inkster, MI
Mercury Mariner
Verified Customer
Excellent
As usual, I had awesome service. Sam in the oil change area, really looks out for me. He noticed my tires were real bad. He made a recommendation. I added a couple other things to have the car prepared for winter. I was treated with respect. Also observed Abes some running the place. He did an excellent job. Others in the waiting area thought so too. I always hear great things in the waiting area about service done at this location. Most of us have been customers for many years. It is great to go to a place where you are treated with respect and have great service.
Recommended
JH
John H.
Romulus, MI
Ford Escape
Verified Customer
John said he has been going for like, 20 years, to this business. Everything is great.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
MARK W.
Westland, MI
Ford Expedition
Verified Customer
Always Great Customer Service
I always come see Abe and Mr. Muffler when I need service on my car. Abe is always accommodating and helpful and very honest in his pricing. I always know I'm in good hands bringing my car to Abe at Mr. Muffler.
Recommended
KA
Kc A.
Westland, MI
Cadillac DTS
Verified Customer
KC said Abe was great, the owner was great, the business had great pricing, he fixed it 3 days ago, he knew exactly what was missed and he fixed it. It didn't take him long to do, he didn't over charge him, if the price was high that's just the price and if he said he fixed it then its going to be fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
DF
David F.
Westland, MI
Ford Escape
Verified Customer
David said he likes the customer service at this business. He really likes their hospitality.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Richard W.
Westland, MI
Ford Police Interceptor
Verified Customer
Richard said that the place treated him right, had fair prices and did good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Gail S.
Westland, MI
Oldsmobile Alero
Verified Customer
Gail said the nice staff did a good job for a very fair price. They were honest and explained the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LP
Lynette P.
Westland, MI
Chevrolet Impala
Verified Customer
Lynette said they had very good customer service, were prompt, and got it done the first time.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
Kevin M.
Westland, MI
Abe takes the time to explain what he proposes to do
Great service and Abe is always patient with us backyard mechanic types, explaining the what’s and whys of what he has to do.
Murray family.
Murray family.
Recommended
DW
Dee W.
Westland, MI
Ford Escape
Verified Customer
Dee said she felt like the business did a thorough job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Rahmon D.
Garden City, MI
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Rahmon said this business had good service and they were done fast.
Recommended
This review was collected via phone interview by Customer Research Inc.