100% Would Recommend
Latest Review 16 days ago
Efren P. on 04/05/2018
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Efren said the business did a great job and the mechanic was very honest. He also said he had taken his vehicle some where else and it was going to cost a large amount of money. This facility only charged him a little over $200, which was great.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Miguel L. on 03/30/2018
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Miguel said the employees were honest. They provided good service. They took care of his vehicle right away.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 03/29/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Clinton N. on 03/28/2018
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"Outstanding customer service "
Bobby and Sam are awesome! Always willing to answer the questions you have! I will recommend this business to everyone!
Vehicle: Honda Civic Coupe
Service Date: 03/27/2018
Review Created: 03/28/2018 08:25 AM
Terry P. on 03/28/2018
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Terry said the employees provided friendly customer service. They provided up front communication.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 03/27/2018
Review Created: 03/28/2018
This review was collected via phone interview by Customer Research Inc.
Tim W. on 03/23/2018
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Tim said that his experience was wonderful at the business and that his vehicle is running well. He said the staff provided great service, and that they fixed his vehicle in a timely manner.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/21/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
Garrett S. on 03/20/2018
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Garrett said the staff provided convenient service, in a timely manner,
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 03/19/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Bobby M. on 03/19/2018
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"Honest and fair "
Very honest, fair, and friendly. I highly recommend!
Vehicle: Honda Civic
Service Date: 03/13/2018
Review Created: 03/19/2018 05:39 AM
Monica G. on 03/16/2018
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"Customer service"
Great customer service!!! Would highly recommend to any and everybody!!!
Vehicle: Chevrolet Sonic
Service Date: 03/16/2018
Review Created: 03/16/2018 09:20 PM
Sam D. at Mr Ratchet Auto responded on 03/20/2018

Thank you for the kind words Monica. We are happy to help and look forward to servicing your vehicle in the future!

Shelby F. on 03/16/2018
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Shelby said she would recommend this business for service.
Vehicle: Ford Edge
Category: Service
Service Date: 03/15/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Gerald A. on 03/14/2018
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Gerald said they were kind ,courteous and fast.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/01/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Johnny C. on 03/12/2018
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Johnny said everything was great.
Vehicle: GMC Savana Passenger
Category: Service
Service Date: 02/26/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Calvin H. on 03/12/2018
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Calvin said the business did good work.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Stevie D. on 03/09/2018
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Stevie said the staff always take care of her vehicle, are knowledgeable, nice, and informative.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 03/08/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Charles F. on 02/21/2018
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Charles said he was traveling from Tampa to Virginia when he had problems. He arrived at the facility first thing in the morning, and they were able to get his vehicle right in. They were very thorough in the repairs and called him several times while it was being worked on. They were good to work with. He thoroughly enjoyed his experience with the business.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Qyauna r. on 02/19/2018
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Qyauna said the employees kept her updated.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/15/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Maceo F. on 02/15/2018
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"Sam takes time to explain what service your vehicle may need in the future and why."
I am very please with the quality of service and the cost of the service. He makes sure you are satisfied with his service.
Vehicle: Dodge Pickup
Service Date: 02/14/2018
Review Created: 02/15/2018 05:25 AM
Travis L. on 02/15/2018
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Travis said Sam is an honest person.
Vehicle: Ford Ranger
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Karen R. on 02/10/2018
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Karen said the service was wonderful and the staff was friendly.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn R. on 02/02/2018
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"Fast service and correct diagnosis of my problem."
My car was doing a weird hesitating but only once in a while, then the check engine light came on. They were busy but took my car that day and had it fixed by early afternoon. Now it runs great, no more problems.
Vehicle: Nissan Altima
Service Date: 02/01/2018
Review Created: 02/02/2018 07:55 PM
Scott G. on 01/26/2018
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Scott said they did a great job and he will be back.
Vehicle: Ford Escape
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
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