Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

312 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


MH
Mike H.
Saint Marys, GA
Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Mike said the staff was quick to respond to the things that he needed taken care of, and it was taken care of in a speedy manner.
This review was collected via phone interview by Customer Research Inc.

AL
Albert L.
Saint Marys, GA
Kia Forte Koup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Albert said he got in pretty quickly, the mechanics got it done and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RZ
Ruth Z.
Georgia
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Ruth said they were very good.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Kingsland, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Mark said the business is excellent. He stated they are friendly and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

TP
Terry P.
Kingsland, GA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Always Diagnose to customers best outcome
Brought vehicle in for AC not cooling. A blown o-ring was discovered. They could have took me for a hose which would have doubled the cost. This company has the highest integrity.

thanks team

GG
Gail G.
Kingsland, GA
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Accommodating, Friendly, efficient,
I went to Mr Ratchet for a brake check I was told I did need brake pads and the noise in my right front wheel was a caliper that was stuck Mr. Ratchet set an appointment next day and told me what was going to be done and a quote that I felt fair and reasonable I was in and out in less than an hour Mr Ratchet has always been good to me and my family they know you by your name and the car you drive. I recommend Mr Ratchet to everyone. Frequenting a locally owned business is good for the community
Sam D. from Mr Ratchet Auto responded on 02/21/2019

Thank you for the kind words Gail. We appreicate and value your business and are happy to hear that you are satisfied with our service


DK
Dennis K.
Kingsland, GA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Spoke with Lillian. She said the employees repaired her vehicle as needed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Marys, GA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Awesome
I always have a great experience when getting my car serviced at Mr Rachet Auto. Honest service with great customer service

LR
Laurel R.
Georgia
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Laurel said the business is great. They have good prices and finish the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RL
Robin L.
Saint Marys, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Robin said they were awesome.
This review was collected via phone interview by Customer Research Inc.

AS
Andre S.
Jacksonville, FL
Mercedes-Benz C250
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Andre said the service was great.
This review was collected via phone interview by Customer Research Inc.

JL
Jarrett L.
Georgia
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Jarrett said everyone at the business was helpful. They kept him informed with updates daily. He really appreciates that.
This review was collected via phone interview by Customer Research Inc.

JM
Jose M.
Fernandina Beach, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
good mechanic
outstanding work the best the price is fair and his word is he's bond

GG
Gail G.
Kingsland, GA
Pontiac G5
Verified Customer
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01/10/2019
, hard working, honest & friendly
I have lived in this area for the past three years sometimes finding a reliable auto mechanic can be very daunting. I would recommend and have recommended people do use Mr. ratchet . They remember your name and the vehicle you drive. Last year I didn’t have any vehicle issues so when I went in last week to have my oil changed I mentioned that to Sam and he responded “i must be doing my job if you have no issues”

JW
Jeff W.
Georgia
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Jeff said the employees completed the service as he requested.
This review was collected via phone interview by Customer Research Inc.

PB
Penny B.
Kingsland, GA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great service
Great service. Price and always there to help you out !!

SC
Shannon C.
Saint Marys, GA
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Shannon said everyone was very nice and she didn't have to wait long.
This review was collected via phone interview by Customer Research Inc.

TG
Tara G.
Kingsland, GA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Tara said they worked on everything that she needed done.
This review was collected via phone interview by Customer Research Inc.

JZ
Julien Z.
Georgia
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Julien said that the service was instant and the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Kingsland, GA
Suzuki XL-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
car worked on
they are great they are far above ALL OTHERS PERIOD
I trust only them and them only

Displaying Review 1 - 20 of 312 in total