Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

621 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review about 16 hours ago

Reviews


DR
DONNA R.
Orange Park, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great work; always ready on time!
I have a 1996 Honda Civic EX which runs great thanks to Westside Automotive,despite having gone more than 213,000 miles. I especially like being able to trust these folks with my car. Service a customer can rely on is often hard to find but I can totally recommend Westside Automotive.

BW
Billie W.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Billie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

OJ
Odson J.
Florida
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Odson said he takes his vehicle to this business because he knows they will fix it right. He doesn't want to take it to another facility because he wants someone who's going to work on his vehicle and knows what to do.
This review was collected via phone interview by Customer Research Inc.

TK
Teresa K.
Florida
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Teresa said the business was wonderfully helpful.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
Jacksonville, FL
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Good professionalism and customer service
I had an issue with one of my vehicle’s windows not rolling up even though it would roll down. I could not figure out how the motor could work yet not roll the window up. Al took the time to explain to me what the problem was in a way that I could understand. That may not mean much to others but it meant a lot to me.

BJ
Brian J.
Jacksonville, FL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Brian said the business was recommended to him. The work was pretty good and he will be recommending them.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Florida
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Bob said he was impressed with the staff. They used a dye in the oil and found the leak analytically, no one else could. He also appreciated the rush that was applied to the service.
This review was collected via phone interview by Customer Research Inc.

CW
Calvin W.
Jacksonville, FL
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Calvin said the work is the best in town and it was done on the spot.
This review was collected via phone interview by Customer Research Inc.

AK
Andrew K.
Tampa, FL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Andrew said the business was very professional, gave a discount, took care of him and got him out in a quick, orderly fashion.
This review was collected via phone interview by Customer Research Inc.

DM
Destin M.
Florida
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Destin said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

JL
Josiah L.
Florida
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Josiah said the service was great.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Jacksonville, FL
Lincoln Navigator
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/04/2018 Category: Service
Steve said this business has good intentions but when it comes to pricing it is too exorbitant. Their hourly rate is way too high.
This review was collected via phone interview by Customer Research Inc.

JR
Junior R.
Jacksonville, FL
Ford Freestar Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Junior said this business always had been good to him,
This review was collected via phone interview by Customer Research Inc.

JL
Justus L.
Florida
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Justus said that the staff at this business have always treated him well. He recommends them
This review was collected via phone interview by Customer Research Inc.

TG
Taina G.
Florida
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Taina said this business was awesome. They had her vehicle fixed and ready in a short amount of time. They provided a tow service and her vehicle is running great. It is her 2nd time going to them and they are great.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Jacksonville, FL
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Paul said he thinks this facility is on top of everything. The mechanic and Al are some of the nicest people and they're also knowledgeable. He appreciates them for being so patient with him.
This review was collected via phone interview by Customer Research Inc.

CL
CHERYL L.
Jacksonville, FL
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Super service
Great service, always does a full inspection and recommends things that need attention.

AA
Ashley A.
Florida
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Ashley said the staff at this business were really nice and respectful about what was going on with her vehicle. She appreciates that.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Rick said his experience there was very good.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Orange Park, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Randy said the staff provided trustworthy service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 621 in total