Reviews
WB
WHITNEY B.
Jacksonville, FL
Nissan Altima
Verified Customer
Great car shop
I love this shop. Always do a good job on my car. Great customer service, great stuff. I also get my car done the same day when I drop it off. I just love westside automotive 😊
Recommended
DW
DAMON W.
Jacksonville, FL
Kia Optima
Verified Customer
Electric Seat Motor
They conducted a diagnostic on my driver side seat & determined that 1 of 4 motors was not working in my Kia Optima. The seat had reclined all the way down & I could not get it back up. They did not have the motor in stock & it would have taken a couple of days for it to come in so they (Chris) got the seat to come up, if & when I want to get the seat motor replaced they will order it & not charge me a diagnostic fee again. The seat is up & work great. Highly recommend Westside Automotive.
Recommended
NN
NOEL N.
Jacksonville, FL
Ford Explorer
Verified Customer
Great Service
Reliable service at a fair price. Been using Westside for car repairs for the better part of 30 years. My father did business with Westside before me and never had a complaint. Highly recommended.
Recommended
TA
Terrance A.
Florida
Buick Regal
Verified Customer
Terrance said the business provided good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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William W.
Florida
Dodge Durango
Verified Customer
William said they were not able to fix the problem but charged him 115 dollars. He would not recommend for the reason stated.
This review was collected via phone interview by Customer Research Inc.
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Harole L.
Florida
Cadillac XTS
Verified Customer
Harole said the business provided pretty good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Lavance I.
Florida
Audi A6
Verified Customer
Lavance said what he had done at this business was more expensive than he expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Greg P.
Jacksonville, FL
Chevrolet Silverado SS
Verified Customer
Greg said the staff is excellent. They do a good job and stand behind their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
ANN M.
Jacksonville, FL
Chrysler PT Cruiser
Verified Customer
Prompt service
The service available same day and timely completion of needed repairs.
Recommended
PS
PAMELA S.
Jacksonville, FL
Nissan Frontier 2WD
Verified Customer
Very helpful, courteous and friendly Service
I have been coming to Western Automotive for several years and I am very pleased with the Service!
Al, the Manager and Chuck, one of the mechanics have been very helpful to get my Nissan Frontier fixed and all my questions answered promptly. They are always very personable and very professional and I highly recommend Western Automotive to others! Thank Ya'll both do for all you do to help me, Sincerely, Pamela ♡
Al, the Manager and Chuck, one of the mechanics have been very helpful to get my Nissan Frontier fixed and all my questions answered promptly. They are always very personable and very professional and I highly recommend Western Automotive to others! Thank Ya'll both do for all you do to help me, Sincerely, Pamela ♡
Recommended
CM
Calvin M.
Florida
Nissan Frontier 4WD
Verified Customer
Calvin said his vehicle seems to be doing good and not acting up like it was. He would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CP
Chris P.
Jacksonville, FL
Kia Soul
Verified Customer
Chris said they are really great. They do excellent work. Their prices are fair. They do not try to rob their customers.
Recommended
This review was collected via phone interview by Customer Research Inc.
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JOHN L.
Jacksonville, FL
Honda Accord Cpe
Verified Customer
Honda
Thank you Thank you cant say that enough, great job. Signed Mrs, L
Recommended
RB
Randy B.
Orange Park, FL
GMC Terrain
Verified Customer
Randy said the business did a great job. They got his vehicle in and out. Al treated him right and they were good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Hal C.
Jacksonville, FL
Ford F-150
Verified Customer
Hal said he felt that they could have done more diagnostic but the vehicle is running good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jerome S.
Florida
Buick Verano
Verified Customer
Jerome said he explained the issues with his vehicle to this business's staff. They tried to fix it, and now his vehicle is fully functional and running like it's supposed to.
Recommended
This review was collected via phone interview by Customer Research Inc.
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HEATHER M.
Jacksonville, FL
Hyundai Santa Fe
Verified Customer
Great repair work
Thanks Chuck! Thanks Al! Excellent work completed on my vehicle. I appreciate you. Good place to get your vehicle serviced or repaired. Thank You
Recommended
RB
Roger B.
Jacksonville, FL
Buick LeSabre
Verified Customer
Roger said the employees were honest. They provided good service. They stood behind their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mark M.
Jacksonville, FL
Honda Odyssey
Verified Customer
Mark said the employees were friendly. They were very knowledgeable. They provided helpful service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ELLEN U.
Jacksonville, FL
Toyota 4Runner
Verified Customer
Brakes out
Quality work with minimal delay.
Recommended