Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 672 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 6 days ago

Reviews


WB
WHITNEY B.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Great car shop
I love this shop. Always do a good job on my car. Great customer service, great stuff. I also get my car done the same day when I drop it off. I just love westside automotive 😊

DW
DAMON W.
Jacksonville, FL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Electric Seat Motor
They conducted a diagnostic on my driver side seat & determined that 1 of 4 motors was not working in my Kia Optima. The seat had reclined all the way down & I could not get it back up. They did not have the motor in stock & it would have taken a couple of days for it to come in so they (Chris) got the seat to come up, if & when I want to get the seat motor replaced they will order it & not charge me a diagnostic fee again. The seat is up & work great. Highly recommend Westside Automotive.

NN
NOEL N.
Jacksonville, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Great Service
Reliable service at a fair price. Been using Westside for car repairs for the better part of 30 years. My father did business with Westside before me and never had a complaint. Highly recommended.

TA
Terrance A.
Florida
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Terrance said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Florida
Dodge Durango
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/09/2019 Category: Service
William said they were not able to fix the problem but charged him 115 dollars. He would not recommend for the reason stated.
This review was collected via phone interview by Customer Research Inc.

HL
Harole L.
Florida
Cadillac XTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2019 Category: Service
Harole said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

LI
Lavance I.
Florida
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019 Category: Service
Lavance said what he had done at this business was more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Jacksonville, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Greg said the staff is excellent. They do a good job and stand behind their work.
This review was collected via phone interview by Customer Research Inc.

AM
ANN M.
Jacksonville, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Prompt service
The service available same day and timely completion of needed repairs.

PS
PAMELA S.
Jacksonville, FL
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Very helpful, courteous and friendly Service
I have been coming to Western Automotive for several years and I am very pleased with the Service!
Al, the Manager and Chuck, one of the mechanics have been very helpful to get my Nissan Frontier fixed and all my questions answered promptly. They are always very personable and very professional and I highly recommend Western Automotive to others! Thank Ya'll both do for all you do to help me, Sincerely, Pamela ♡

CM
Calvin M.
Florida
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Calvin said his vehicle seems to be doing good and not acting up like it was. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Jacksonville, FL
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Chris said they are really great. They do excellent work. Their prices are fair. They do not try to rob their customers.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Jacksonville, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019
Honda
Thank you Thank you cant say that enough, great job. Signed Mrs, L

RB
Randy B.
Orange Park, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Randy said the business did a great job. They got his vehicle in and out. Al treated him right and they were good people.
This review was collected via phone interview by Customer Research Inc.

HC
Hal C.
Jacksonville, FL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2019 Category: Service
Hal said he felt that they could have done more diagnostic but the vehicle is running good.
This review was collected via phone interview by Customer Research Inc.

JS
Jerome S.
Florida
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Jerome said he explained the issues with his vehicle to this business's staff. They tried to fix it, and now his vehicle is fully functional and running like it's supposed to.
This review was collected via phone interview by Customer Research Inc.

HM
HEATHER M.
Jacksonville, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Great repair work
Thanks Chuck! Thanks Al! Excellent work completed on my vehicle. I appreciate you. Good place to get your vehicle serviced or repaired. Thank You

RB
Roger B.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Roger said the employees were honest. They provided good service. They stood behind their work.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Jacksonville, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Mark said the employees were friendly. They were very knowledgeable. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

EU
ELLEN U.
Jacksonville, FL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Brakes out
Quality work with minimal delay.

Displaying Review 1 - 20 of 672 in total