Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

635 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 1 day ago

Reviews


BJ
Bob J.
Jacksonville, FL
Dodge Nitro
Verified Customer
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02/20/2019 Category: Service
Bob said the business got him in with no questions. It got him in and out right away. The communication and people were good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
I have been coming here for 15 years
always friendly and very helpful

AF
Arthur F.
Florida
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Arthur said the business did a great job. The staff was very nice and courteous. There have been no issues so far.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Jacksonville, FL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Tom said the business did a good job. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

BB
Beverly B.
Florida
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Beverly said she got a brake sensor from this business and it did not work with her vehicle. She ended up having to get it from the Chrysler dealership.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Carl said the employees were cordial. They completed the requested service. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

TF
Theresa F.
Florida
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Theresa said the staff was quick and thorough. She stated she thinks the prices are a little bit expensive, but he gave her a discount.
This review was collected via phone interview by Customer Research Inc.

CC
CINDY C.
Jacksonville, FL
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018
Wouldn’t start no power going to starter
My car wouldn’t start so I did a couple of things to do so it happened to start. A week later the car wouldn’t start again. Had it pulled home and called westside auto gave O.K. it is the eco stater. We replaced stater at first and then we start laughing with his children. Going down the code it was harder with a day I’m back driving.

CM
Crystal M.
Florida
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Crystal said that the place was good, informative and Al was very polite and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Jacksonville, FL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
William said the employees were honest. They were very professional. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.

CM
Christine M.
Florida
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Christine said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

GM
Gene M.
Florida
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Gene said the work seems to be good and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.

AM
Andre M.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Andre said the business treated him very well like family. He also said to tell the business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

WB
WHITNEY B.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great service
I love this auto shop great service friendly really affordable for me to pay and if somthing wrong with my car they will let me know when something need to be fix they give good information on what's happening to your car i love this place i go here every time when my need to be fix or something wrong a recommend others to

DR
DONNA R.
Orange Park, FL
Honda Civic
Verified Customer
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11/16/2018
Great work; always ready on time!
I have a 1996 Honda Civic EX which runs great thanks to Westside Automotive,despite having gone more than 213,000 miles. I especially like being able to trust these folks with my car. Service a customer can rely on is often hard to find but I can totally recommend Westside Automotive.

BW
Billie W.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Billie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

OJ
Odson J.
Florida
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Odson said he takes his vehicle to this business because he knows they will fix it right. He doesn't want to take it to another facility because he wants someone who's going to work on his vehicle and knows what to do.
This review was collected via phone interview by Customer Research Inc.

TK
Teresa K.
Florida
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Teresa said the business was wonderfully helpful.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
Jacksonville, FL
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Good professionalism and customer service
I had an issue with one of my vehicle’s windows not rolling up even though it would roll down. I could not figure out how the motor could work yet not roll the window up. Al took the time to explain to me what the problem was in a way that I could understand. That may not mean much to others but it meant a lot to me.

BJ
Brian J.
Jacksonville, FL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Brian said the business was recommended to him. The work was pretty good and he will be recommending them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 635 in total