Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

639 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 7 days ago

Reviews


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Timothy R.
Jacksonville, FL
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Timothy said Al was a great help. It was quick and easy. Al kept him updated and didn't make it a hassle.
This review was collected via phone interview by Customer Research Inc.

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Cheryl E.
Florida
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Cheryl said the facility is clean, the staff is pleasant to work with and the pricing is reasonable.
This review was collected via phone interview by Customer Research Inc.

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Berkeley M.
Jacksonville, FL
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Berkeley said that the place has always done exactly what she needed done, they are honest, thorough and she's always been very, very satisfied with their work and their attitudes. She said that Al is very sweet and she appreciates him.
This review was collected via phone interview by Customer Research Inc.

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Pete H.
Jacksonville, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Pete said the employees try hard.
This review was collected via phone interview by Customer Research Inc.

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Bob J.
Jacksonville, FL
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Bob said the business got him in with no questions. It got him in and out right away. The communication and people were good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
I have been coming here for 15 years
always friendly and very helpful

AF
Arthur F.
Florida
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Arthur said the business did a great job. The staff was very nice and courteous. There have been no issues so far.
This review was collected via phone interview by Customer Research Inc.

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Tom R.
Jacksonville, FL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Tom said the business did a good job. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

BB
Beverly B.
Florida
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Beverly said she got a brake sensor from this business and it did not work with her vehicle. She ended up having to get it from the Chrysler dealership.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Carl said the employees were cordial. They completed the requested service. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

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Theresa F.
Florida
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Theresa said the staff was quick and thorough. She stated she thinks the prices are a little bit expensive, but he gave her a discount.
This review was collected via phone interview by Customer Research Inc.

CC
CINDY C.
Jacksonville, FL
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018
Wouldn’t start no power going to starter
My car wouldn’t start so I did a couple of things to do so it happened to start. A week later the car wouldn’t start again. Had it pulled home and called westside auto gave O.K. it is the eco stater. We replaced stater at first and then we start laughing with his children. Going down the code it was harder with a day I’m back driving.

CM
Crystal M.
Florida
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Crystal said that the place was good, informative and Al was very polite and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

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William R.
Jacksonville, FL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
William said the employees were honest. They were very professional. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.

CM
Christine M.
Florida
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Christine said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

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Gene M.
Florida
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Gene said the work seems to be good and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.

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Andre M.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Andre said the business treated him very well like family. He also said to tell the business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

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WHITNEY B.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great service
I love this auto shop great service friendly really affordable for me to pay and if somthing wrong with my car they will let me know when something need to be fix they give good information on what's happening to your car i love this place i go here every time when my need to be fix or something wrong a recommend others to

DR
DONNA R.
Orange Park, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great work; always ready on time!
I have a 1996 Honda Civic EX which runs great thanks to Westside Automotive,despite having gone more than 213,000 miles. I especially like being able to trust these folks with my car. Service a customer can rely on is often hard to find but I can totally recommend Westside Automotive.

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Billie W.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Billie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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