99% Would Recommend
Latest Review 3 days ago
Chris T. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Got diagnosis and reasonable estimate in reaasonable amount of time. Will go back.
Vehicle: Chevrolet Cavalier
Service Date: 01/12/2018
Review Created: 01/14/2018 06:24 PM
Dan P. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the service was great.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Ali E. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ali said the mechanic did not put forth the effort to completely satisfy him as a customer. He had to point out a problem to the mechanic which should not have been missed. He was satisfied with the speed and price of the repairs.
Vehicle: Acura RDX
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Rahul R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rotor and Pad replacement"
Good, quick service, as promised.
Problem was identified, price quoted, mutually agreed upon, and Service was carried out.
No pressure to upsell any of the parts or services.
Vehicle: Honda Accord Sdn
Service Date: 01/08/2018
Review Created: 01/10/2018 02:29 AM
Doc P. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Doc said the employees were wonderful, honest, trustworthy, and a pleasure to work with. Daryl and his son were professional, caring, and did good work. He has used this business for 25 years.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 01/03/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing, Always"
Muffler Man always exceeds my expectations. I have been with them for 7 years I couldn’t recommend a better place to go.
Vehicle: Pontiac G6
Service Date: 01/08/2018
Review Created: 01/08/2018 08:29 PM
Zack D. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zack said the business does the best work around.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/29/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Pam K. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work and customer service"
I have been a customer of Muffler Man for about (5) years after numerous recommendations from friends and acquaintances. I quickly learned what they were talking about when they referred to it being the best experience.

From my very first visit to my most recent , not only have the prices been realistically fair, the work is done accurately and only what was needed. Guidance and advice is always offered when I have questions or concerns.

While they are in business to do business, it has never been a situation where they are trying to do unnecessary work or charge the highest prices for parts and labor.

There is a level of confidence that you will be told honestly what is needed, what can be done at a later date if needed and that you are valued and treated fairly when it comes to getting the work completed.
Vehicle: Ford Focus
Service Date: 12/22/2017
Review Created: 12/28/2017 02:21 AM
Adrian P. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adrian said the business was very prompt and courteous. They did a phenomenal job, and superseded his expectations.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/18/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Nubia B. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nubia said the staff are excellent, and really nice.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 12/15/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Corey L. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Corey said the customer service was great. The facility put a lot of effort and time into making sure everything was perfect.
Vehicle: Ford F-150
Category: Service
Service Date: 12/11/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Bud C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bud said the business is great and she would recommend the business.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Jailene P. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jailene said the staff was friendly. They went over everything that needed to be done and what would be best for her to do.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Anthony A. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said the staff was very helpful. He had some welding work done, and the weld looked clean and solid.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Kevin J. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said Darrell is a good guy and he really took care of him. The service was good and it was completed in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 12/01/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Philip L. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Philip said this business had good service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/04/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Rick A. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service... good people !"
I had a very good experience with the Muffler Man crew. They did the work in a timely fashion. Were very friendly and knowledgeable. I will recommend my family and friends to get their car service done with them. I'll becoming back for A/C repairs. Rick A.
Vehicle: Ford Expedition
Service Date: 12/05/2017
Review Created: 12/05/2017 08:15 PM
Lou M. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OUTSTANDING CUSTOMER SERVICE!!!"
I dropped in without an appointment for an oil change and tire rotation, which I was in and back on the road within 20 minutes. OUTSTANDING customer service and professional staff who takes good care of your vehicle and customers. I would HIGHLY recommend to family, friends and colleagues.
Vehicle: Nissan Murano
Service Date: 12/02/2017
Review Created: 12/05/2017 09:10 AM
Jose R. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said this business provides good customer service, great communication, they are fast, they work with their customers, and their prices are good. There were no hassles.
Vehicle: Ford Focus
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Andy B. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Andy said the service was really good, but he had to come back and it took a little longer than he expected.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 11/07/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 764 in total