Muncie Imports and Classics


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

293 Reviews

ReScore Reviews™ (2)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 12 days ago
Abby M. on 12/05/2017
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"GOOD SERVICE"
Good service for my car. Good service for me, its owner, too. They pick my car up while I work, and bring it back to me. And--on top of that--they are understanding when in my busy day, I put the key to their car in a safe place--then forgot where that place was! My work team and I turned my workstation inside out...and found the key. Like I say--good service. Thanks!
Vehicle: Hyundai Elantra
Service Date: 12/01/2017
Review Created: 12/05/2017 10:01 AM
Jerry N. at Muncie Imports and Classics responded on 12/06/2017

Thank you Abby!

Julie M. on 12/05/2017
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"Awesome"
Jerry provided friendly and accurate corrective actions on how to prevent the problem and how to reaction the next the engine lights comes on. All staff said "Hello". ............................................................................................
Vehicle: Mercedes-Benz ML320
Service Date: 11/27/2017
Review Created: 12/05/2017 06:24 AM
Jerry N. at Muncie Imports and Classics responded on 12/05/2017

Thanks Julie always a pleasure!

Ron M. on 11/30/2017
Recommended badge inactive Recommended
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"tie rod replacement and alignment"
Fixed the car, washed it, and keep it stored inside until I returned from vacation.
Vehicle: BMW M3
Service Date: 11/28/2017
Review Created: 11/30/2017 06:09 AM
Jerry N. at Muncie Imports and Classics responded on 11/30/2017

Thanks Ron!

Joyce D. on 11/20/2017
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Joyce said she has been going to this business since she bought her vehicle and she has received tremendous service from them. They are the best.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 11/10/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 11/22/2017

Thank you Joyce, always a pleasure!

Julie F. on 11/14/2017
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Julie said the staff are always very friendly. They are up front about what her vehicle needs.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 11/17/2017

Thank you Julie!

Roy W. on 11/05/2017
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"Maintenance"
Dependability, promptness, expertise, and friendliness
Vehicle: Volkswagen New Beetle
Service Date: 10/30/2017
Review Created: 11/05/2017 04:16 PM
Jerry N. at Muncie Imports and Classics responded on 11/06/2017

Thank You Roy!

John E. on 11/04/2017
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"Fully professional and dependable"
For past 27 years, ever since we came to Muncie, we have gone to MIC for great service and advice. I will not take my 300Z to anyone else.
Vehicle: Nissan 300ZX
Service Date: 10/31/2017
Review Created: 11/04/2017 08:41 AM
Jerry N. at Muncie Imports and Classics responded on 11/06/2017

Thanks John!

Julie M. on 11/03/2017
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"Good Stuff"
Fair and reasonable price. Awesome business and client interaction
Vehicle: Mercedes-Benz ML320
Service Date: 11/01/2017
Review Created: 11/03/2017 05:04 AM
Jerry N. at Muncie Imports and Classics responded on 11/03/2017

Thank you Julie!

Susie G. on 10/31/2017
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"ZF Air Filters changed"
Done promptly upon my arrival. Thanks!
Vehicle: Jaguar XF
Service Date: 10/30/2017
Review Created: 10/31/2017 06:09 PM
Jerry N. at Muncie Imports and Classics responded on 11/01/2017

Thank you!

Shawn W. on 10/27/2017
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Shawn said the staff did everything he requested.
Vehicle: BMW X1
Category: Service
Service Date: 10/16/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 11/06/2017

Thanks Shawn!

Horia D. on 10/20/2017
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"Outstanding quality "
Excellent service
Vehicle: Nissan Titan
Service Date: 10/18/2017
Review Created: 10/20/2017 08:14 PM
Jerry N. at Muncie Imports and Classics responded on 10/23/2017

Thank you!

Ron M. on 10/20/2017
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"Steering wheel alignment"
After having some engine work done on my BMW, I noticed that the steering wheel was off center. Neither I nor Muncie Imports knew when or how this happened. They had me bring the car back to them and fixed the problem at no charge.
Vehicle: BMW M3
Service Date: 09/20/2017
Review Created: 10/20/2017 07:40 AM
Jerry N. at Muncie Imports and Classics responded on 10/23/2017

Thanks Ron!

Mary J. on 10/18/2017
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"Visit it MIC"
Great,as usual. Attentive, friendly and prompt. Won't go anywhere else
Vehicle: Volkswagen New Beetle
Service Date: 10/16/2017
Review Created: 10/18/2017 07:31 AM
Jerry N. at Muncie Imports and Classics responded on 10/18/2017

Thanks again Mary a pleasure as always!

Lewis G. on 10/16/2017
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Lewis said he got a good response. The work was done properly and he got the vehicle back quickly. He was satisfied with the service.
Vehicle: Jaguar
Category: Service
Service Date: 10/06/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 10/23/2017

Thanks Lewis!

Joan P. on 10/12/2017
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"I like to go to local business whenever possible."
Ease of scheduling an appointment, technicians do a very good job on service
Vehicle: FIAT 500
Service Date: 10/10/2017
Review Created: 10/12/2017 07:29 PM
Jerry N. at Muncie Imports and Classics responded on 10/13/2017

Thank You Joan!

Eleonore C. on 09/28/2017
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Eleonore said this business did a good job.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 10/03/2017

Thank You!

Jo Ann B. on 09/20/2017
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"customer recommendation, location, service"
So far I am satisfied with the service I received. Parts and service.
Vehicle: Volvo S80
Service Date: 09/18/2017
Review Created: 09/20/2017 05:05 AM
Jerry N. at Muncie Imports and Classics responded on 09/20/2017

Thanks Jo Ann!

Susie F. on 09/15/2017
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"location and people are great"
in just few hours they were able to detect the problem and fix it. nice
Vehicle: Audi A6
Service Date: 09/14/2017
Review Created: 09/15/2017 04:56 AM
Jerry N. at Muncie Imports and Classics responded on 09/15/2017

Thank you Susie!

Roy W. on 09/13/2017
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"Convenience, quality of service, friendliness, care"
I had winterizing service and also a rear headlight replaced. In the process, I was told of the need to consider getting a new battery, as mine is 4 years old. There was no pressure. Just concern that I consider replacing the battery. The car was clean when I left. Ran smoothly. The service was completed in timely fashion. Everyone was clear, direct, and friendly. I can't imagine a better place to take one's car for maintenance and service. I have been taking my car to Muncie Imports and Classics for decades. I wouldn't go anyplace else!
Vehicle: Volkswagen New Beetle
Service Date: 09/08/2017
Review Created: 09/13/2017 07:02 PM
Jerry N. at Muncie Imports and Classics responded on 09/14/2017

Thanks Roy always a pleasure!

Bill E. on 09/11/2017
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Bill said the business did a good job.
Vehicle: Mercedes-Benz E500
Category: Service
Service Date: 09/01/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 09/13/2017

Thanks Bill!

Displaying Review 1 - 20 of 293 in total