Muncie Imports and Classics

Not only did they complete the our requisite service and repair items, but they went beyond those items and washed and cleaned the vehicle inside and out. That is service that makes us smile. Thank you Muncie Imports and Classics.

Fair price for the service done in a timely method

They are very Honest an affordable. I would recommend them to my friends an family. I will go back to them if needed.

Bernard said the staff members were interested in the problem. They were courteous and proficient.

Tyler said this business has really good customer service.

Paul said the employees took good care of him.

Marti's diagnose was correct, The bad news he did not have the tool to correct the problem. The problem was a sticking decell solenoid. Alfa expert Charley Goddard made the fix. Car now runs perfectly. Please let Marti know.

Take my VW beetle there when it needs worked on.

I have been going there for a number of years, even though they aren't the closest place, because they have always done a great job and go out of their way to make my visit special. They even let me use the golf cart to sit in since I am not able to use a regular chair since I cannot get up from a normal height chair without a lot of help. Keep up the good work.

Jim said everything was fine, the business detailed and waxed his vehicle.

Very honest and experienced service manager, Chuck told me what to expect and they did exactly what they said they would and was done in a timely manner. I will be glad to return for future service on zany Porsche. Thanks!

Had my daughter drop off our BMW 328. They quickly diagnosed the issue and got to work right away. Their communication was excellent and their work trustworthy. I really appreciate the way they handled the service as my daughter is there at Ball State and I couldn't get there to talk directly with them. Thank you very much!

I had a clutch replaced in my 2007 GTI a few weeks back. While the clutch job itself was executed properly, there were a few rough patches along the way. Somewhere throughout the process the mechanic broke a ball joint which, to their credit they replaced for just the cost of parts. Totally fair. What they failed to mention is that they also broke one of the mounts on my cold air intake. Rather than making me aware of the issue, it was loosely cable-tied back together in such a way that the intake was rattling on top of the engine. I also had to call in each day my car was delayed to find out whether or not it would be ready for pickup. The work overall was satisfactory, but communication left quite a bit to be desired.

I took my vehicle into Muncie Imports with a problem. I thought I had the issue diagnosed and was prepared for an expensive replacement job, but after Muncie Imports performed their diagnostic test, it turned out that my perceived issue was non existent and their honesty saved me money. I was so pleased with that phone call that I decided to have them perform a full servicing of the vehicle. Now, I’m back on the road and running better than ever.

Great people. Would like to have seen my tire levels checked after rotation.

Great service. They are very knowledgeable and thorough. It was a good experience and I will return.

The team of Amy, Jerry, & Chuck never disappoint. From the first phone call to the service to the pick-up everything goes as expected with quality a must. Thank you MIC for keeping your business alive & well in Muncie!

In addition to a prompt oil change service, we had a 16 month Tire Warning System Warning that wouldn't go away, following a brake inspection and tire rotation at the Indy dealer. Muncie Imports got that fixed! Hooray!!!

Thanks, Charley Goddard

As usual, the service both in person & over the phone was fabulous. The team of Amy, Jerry & Chuck is customer-oriented all the way!

Everyone seems to go above and beyond. JERRY always makes me feel welcome and helps me when I don’t understand something. He he’s a big help. Plus Great mechanics 🧰.