Muncie Imports and Classics


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

305 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago
Dan R. on 02/15/2018
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Dan said the team does great work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/09/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 02/20/2018

Thanks Dan!

Kyley L. on 02/12/2018
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Kyley said everyone with the business is nice and helpful.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 02/15/2018

Thank you Kyley!

Betty D. on 02/05/2018
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"Great service "
I always get good service
Vehicle: BMW 325i
Service Date: 12/19/2017
Review Created: 02/05/2018 05:44 AM
Jerry N. at Muncie Imports and Classics responded on 02/05/2018

Thanks Betty!

Bob S. on 02/01/2018
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"Outstanding service! Customer always come first. Top shelf technicians that can repair anything."
Can't say enough about Brandon Drummer and work he did on our 2000 Porsche Boxster S. Car was just beautiful when finished and everything worked as it should. Ditto for General Manager Chuck Crabtree, Service Writer Jerry Norton and entire staff. What a collection of fine craftsmen and women! You are in good hands at Muncie Imports & Classics no matter what type of vehicle you bring in or what you have done.
Vehicle: Porsche Boxster
Service Date: 12/29/2017
Review Created: 02/01/2018 06:16 PM
Jerry N. at Muncie Imports and Classics responded on 02/02/2018

Thank you very much Bob!

Floyd S. on 01/29/2018
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Floyd said everything was pretty good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/24/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
Scot B. on 01/24/2018
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Scot said everything was good.
Vehicle: Porsche Panamera
Category: Service
Service Date: 01/18/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 02/02/2018

Thanks Scot!

Robert C. on 01/10/2018
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Robert stated the business had great service and staff made things easy for him.
Vehicle: Toyota Celica
Category: Service
Service Date: 12/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 01/15/2018

Thanks Robert!

Leland W. on 12/17/2017
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"Great customer service, always helpful and prompt"
Thanks
Vehicle: Mercedes-Benz CLS-Class
Service Date: 12/13/2017
Review Created: 12/17/2017 04:57 AM
Jerry N. at Muncie Imports and Classics responded on 12/18/2017

Thank you!

John B. on 12/14/2017
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John said the staff provided great service and he would recommend this business for service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/05/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 01/05/2018

Thanks John!

Jim S. on 12/11/2017
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Jim said the business has good service and everything has been good so far, but he hasn't received his vehicle yet.
Vehicle: Jaguar XJS
Category: Service
Service Date: 11/30/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Gregory T. on 12/09/2017
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Spoke with Russell. He said this business works on all of his vehicles and does everything for him. He is always very satisfied. They are the best around. He appreciates the quality of everything they do. He loves that they are comprehensive and do both mechanical and body work. This is the only business that treats his vehicle with the type of care that he wants because his vehicle is a high end collector's item.
Vehicle: Pontiac GTO
Category: Service
Service Date: 12/05/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 01/05/2018

Thank you!

Dan R. on 12/06/2017
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Dan said the business was friendly, helpful and they provided consistently good quality service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/01/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 01/15/2018

Thanks Dan!

Abby M. on 12/05/2017
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"GOOD SERVICE"
Good service for my car. Good service for me, its owner, too. They pick my car up while I work, and bring it back to me. And--on top of that--they are understanding when in my busy day, I put the key to their car in a safe place--then forgot where that place was! My work team and I turned my workstation inside out...and found the key. Like I say--good service. Thanks!
Vehicle: Hyundai Elantra
Service Date: 12/01/2017
Review Created: 12/05/2017 10:01 AM
Jerry N. at Muncie Imports and Classics responded on 12/06/2017

Thank you Abby!

Julie M. on 12/05/2017
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"Awesome"
Jerry provided friendly and accurate corrective actions on how to prevent the problem and how to reaction the next the engine lights comes on. All staff said "Hello". ............................................................................................
Vehicle: Mercedes-Benz ML320
Service Date: 11/27/2017
Review Created: 12/05/2017 06:24 AM
Jerry N. at Muncie Imports and Classics responded on 12/05/2017

Thanks Julie always a pleasure!

Ron M. on 11/30/2017
Recommended badge inactive Recommended
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"tie rod replacement and alignment"
Fixed the car, washed it, and keep it stored inside until I returned from vacation.
Vehicle: BMW M3
Service Date: 11/28/2017
Review Created: 11/30/2017 06:09 AM
Jerry N. at Muncie Imports and Classics responded on 11/30/2017

Thanks Ron!

Joyce D. on 11/20/2017
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Joyce said she has been going to this business since she bought her vehicle and she has received tremendous service from them. They are the best.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 11/10/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 11/22/2017

Thank you Joyce, always a pleasure!

Julie F. on 11/14/2017
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Julie said the staff are always very friendly. They are up front about what her vehicle needs.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 11/17/2017

Thank you Julie!

Roy W. on 11/05/2017
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"Maintenance"
Dependability, promptness, expertise, and friendliness
Vehicle: Volkswagen New Beetle
Service Date: 10/30/2017
Review Created: 11/05/2017 04:16 PM
Jerry N. at Muncie Imports and Classics responded on 11/06/2017

Thank You Roy!

John E. on 11/04/2017
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"Fully professional and dependable"
For past 27 years, ever since we came to Muncie, we have gone to MIC for great service and advice. I will not take my 300Z to anyone else.
Vehicle: Nissan 300ZX
Service Date: 10/31/2017
Review Created: 11/04/2017 08:41 AM
Jerry N. at Muncie Imports and Classics responded on 11/06/2017

Thanks John!

Julie M. on 11/03/2017
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"Good Stuff"
Fair and reasonable price. Awesome business and client interaction
Vehicle: Mercedes-Benz ML320
Service Date: 11/01/2017
Review Created: 11/03/2017 05:04 AM
Jerry N. at Muncie Imports and Classics responded on 11/03/2017

Thank you Julie!

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