Muncie Imports and Classics


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

318 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago
Ron M. on 04/23/2018
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"Doing it right."
My car was repaired on time, for the price quoted, and spotless when I picked it up.
Vehicle: BMW M3
Service Date: 04/17/2018
Review Created: 04/23/2018 06:40 AM
Jaime L. on 04/15/2018
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"GREAT service!!"
These guys are the BEST at meeting my needs!!
Vehicle: Mercedes-Benz CLK-Class
Service Date: 04/11/2018
Review Created: 04/15/2018 09:27 AM
Jerry N. at Muncie Imports and Classics responded on 04/16/2018

Thanks for the feedback Jaime!

Krista C. on 04/13/2018
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Krista said the staff was very nice, timely, and honest. She received a good experience overall.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 04/05/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 04/16/2018

Thanks Krista!

Charlie E. on 03/31/2018
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Charlie said he was treated well and everything went smoothly. He would recommend this business for service.
Vehicle: Mercedes-Benz E300
Category: Service
Service Date: 03/28/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
Julie M. on 03/26/2018
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"Awesome Service"
On time service and reasonable price
Vehicle: Mercedes-Benz ML320
Service Date: 03/22/2018
Review Created: 03/26/2018 08:31 PM
Jerry N. at Muncie Imports and Classics responded on 03/27/2018

Thank you Julie!

Chris W. on 03/22/2018
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Chris said they treated him nicely.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 03/13/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 03/23/2018

Thanks Chris!

Eric B. on 03/21/2018
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Eric said they had the part he needed at a good price and they were nice and friendly.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 03/13/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Harald L. on 03/20/2018
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Harald said he has always been very happy with the service from the business. He has used them for many years.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 03/09/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 03/22/2018

Thanks Harald, always a pleasure.

Dale S. on 03/14/2018
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Dale said the business did exactly what he asked them to do. The staff was supportive and fair.
Vehicle: Lexus GS 350
Category: Service
Service Date: 03/06/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 03/16/2018

Thanks Dale!

James A. on 03/12/2018
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James said he thought there was something wrong with his vehicle. When he took it in for service, he was told nothing was wrong, and the vehicle just needed to be driven more. He really appreciated the honesty. That is how they earned his business, by not over-selling services.
Vehicle: Mercedes-Benz 500SL
Category: Service
Service Date: 03/07/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 03/16/2018

Thanks James that's what were here for, to take care of our customers.

Susie F. on 03/09/2018
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"1971 vw squareback "
These guys are experts in their field!
Vehicle: Volkswagen
Service Date: 02/23/2018
Review Created: 03/09/2018 04:58 AM
Jerry N. at Muncie Imports and Classics responded on 03/16/2018

Thanks Susie!

Tony S. on 03/06/2018
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"Escalade paint and body work"
I brought in a 2004 Escalade for paint refresh and touch-up. The guys did a GREAT job of bringing the old paint back to life with some rubbing compound and lots of TLC labor! They really paid attention to details and re-painted items that were beyond what could be done with rubbing compound. They took out all the dents and even repainted the wheel wells so it would look good. I am very happy with their work and how they were eager to make me happy! I also appreciated them sharing how and why they did what they did. GREAT JOB!
Vehicle: Cadillac Escalade
Service Date: 02/27/2018
Review Created: 03/06/2018 03:12 PM
Jerry N. at Muncie Imports and Classics responded on 03/07/2018

Thank you Tony!

Leigh M. on 03/06/2018
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"Honest "
Honest and fair service.
Vehicle: BMW X5
Service Date: 02/21/2018
Review Created: 03/06/2018 04:57 AM
Jerry N. at Muncie Imports and Classics responded on 03/07/2018

Thanks Leigh!

Dan R. on 02/15/2018
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Dan said the team does great work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/09/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 02/20/2018

Thanks Dan!

Kyley L. on 02/12/2018
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Kyley said everyone with the business is nice and helpful.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 02/15/2018

Thank you Kyley!

Betty D. on 02/05/2018
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"Great service "
I always get good service
Vehicle: BMW 325i
Service Date: 12/19/2017
Review Created: 02/05/2018 05:44 AM
Jerry N. at Muncie Imports and Classics responded on 02/05/2018

Thanks Betty!

Bob S. on 02/01/2018
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"Outstanding service! Customer always come first. Top shelf technicians that can repair anything."
Can't say enough about Brandon Drummer and work he did on our 2000 Porsche Boxster S. Car was just beautiful when finished and everything worked as it should. Ditto for General Manager Chuck Crabtree, Service Writer Jerry Norton and entire staff. What a collection of fine craftsmen and women! You are in good hands at Muncie Imports & Classics no matter what type of vehicle you bring in or what you have done.
Vehicle: Porsche Boxster
Service Date: 12/29/2017
Review Created: 02/01/2018 06:16 PM
Jerry N. at Muncie Imports and Classics responded on 02/02/2018

Thank you very much Bob!

Floyd S. on 01/29/2018
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Floyd said everything was pretty good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/24/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
Scot B. on 01/24/2018
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Scot said everything was good.
Vehicle: Porsche Panamera
Category: Service
Service Date: 01/18/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 02/02/2018

Thanks Scot!

Robert C. on 01/10/2018
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Robert stated the business had great service and staff made things easy for him.
Vehicle: Toyota Celica
Category: Service
Service Date: 12/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Jerry N. at Muncie Imports and Classics responded on 01/15/2018

Thanks Robert!

Displaying Review 1 - 20 of 318 in total