Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

3345 Reviews

ReScore Reviews™ (81)

ReScore
Overall Rating 3.6790104/5Overall Rating 3.6790104/5Overall Rating 3.6790104/5rating 3.6790104rating 3.6790104
Original
Overall Rating 2.24691/5Overall Rating 2.24691/5rating 2.24691rating 2.24691rating 2.24691
89% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


SS
Steve S.
American Fork, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Service Tech
Caydon was phenomenal.

MB
Michael B.
Delta, UT
2017 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Friendly, efficient
We have bought two cars from Murdock. We have been very satisfied.

Verified Customer
Pleasant Grove, UT
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
Great
Great

GM
Gaydene M.
Ephraim, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
new tired
Great people and very considerate

BF
Boyd F.
Lehi, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Always the same - quick, fast, caring & fair
Same

RC
Royal C.
Lindon, UT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Best service
Service department does a great job.

Verified Customer
Pleasant Grove, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Always friendly
They are always super friendly and the service center hours are great for a single working woman! Means I can always get my car taken care of!

Verified Customer
Alpine, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Service center
Quick and easy place to get your car serviced.

RG
Rafael G.
Eagle Mountain, UT
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Customer service
Excellent customer service

Verified Customer
Mount Pleasant, UT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly people
Friendly people that know what their doing. Informative and helpful. The popcorns pretty good too.

TF
Thomas F.
Lehi, UT
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
I bring my car in for every LOF and tire rotation. Service is always completed well and quickly.
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

Thomas,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in whenever the next time comes! Thank you again for your feedback!
-Shawn Miller (Service Manager)


AH
April H.
Provo, UT
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Murdock is awesome
Luke has been great!! He saved me some money on my services for my situation. Great to work with!!
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

April,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in when the time comes! Thank you again for your feedback.
-Shawn Miller (Service Manager)


Verified Customer
Lehi, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
personnel are extremely nice and polite
personnel friendly and polite
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in whenever that time comes! Thank you again for your feedback.
-Shawn Miller (Service Manager)


VK
Valerie K.
Lindon, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Love this service dept!
Lindon Murdock Hyundai's service dept has been great to work with over the years. We bought our first Hyundai in 2002 and in the years since we have had six different cars and SUVs through the service department.
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

Valerie,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in when the time comes! Thank you again for your feedback.
-Shawn Miller (Service Manager)


LW
Leonard W.
Elk Ridge, UT
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Service at Murdock
Always something not right at Murdock, this time car wash out of commission, car makes a noise when driving, particularly when just #tarting out or driving into parking lots. Don’t know how much trust to put into service, they charged me to rortate my tires but did not for over a year, ruined my tires, bought new tires the rotation should be on right side, front to back and the back to the right side front, did no happen, this time tires were rotated front to back (right side) and the back tire instead of going to left side front, went to right side front. Don’t know why i am utilizing my time to write explanations, everything will be the same. The service manager cannot remember anything, as he always says “I don’t remember”
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

Leonard, 
Thank you so much for responding to our survey. We are so sorry that your experience was not good. We are very sorry for the frustration we caused on our end and we hope that we can make it up to you in the future. Thank you again for your much appreciated feedback. We again apologize for any inconvenience and frustration. 
-Shawn Miller (Service Manager)


JH
Jared H.
Spanish Fork, UT
2007 Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018 Category: Service
wonderful service
I love this place and have bought 2 vehicles here. I love the free drinks and popcorn. The staff are friendly and easy to work with.
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

Jared,
Thank you for responding to our survey. We're sorry that you only had a 4 star experience with us. We hope that in the future, we can give you a star experience, but we sure do appreciate the feedback you've given us. Thank you!
-Shawn Miller (Service Manager)


CP
Cindy P.
Alpine, UT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service staff is great.
Every time I have gone to get service I have been treated professionally and every effort has been made to make sure all is explained and handled correctly.
SHAWN M. from Murdock Hyundai Lindon responded on 11/15/2018

Cindy,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in when the time comes! Thank you again for your feedback.
-Shawn Miller (Service Manager)


Verified Customer
Mapleton, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Nicely done.
Like the Uber for shuttles.
SHAWN M. from Murdock Hyundai Lindon responded on 11/14/2018

Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us, here at at Murdock. We're looking forward to servicing you again in the future! Thank you again for your feedback.
-Shawn Miller (Service Manager)


Verified Customer
Orem, UT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service
Rocky is awesome!
SHAWN M. from Murdock Hyundai Lindon responded on 11/14/2018

Thank you for taking time out of your day to respond to our survey and let us know how your visit went with our service department, I am happy to see that you enjoyed it and Rocky was able to take care of you! We hope to have you come back in for your next oil change! 
- Shawn Miller ( Service Manager )


JF
Joann F.
Santaquin, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Willing to serve
They were very friendly and did a great job cleaning up my car.
SHAWN M. from Murdock Hyundai Lindon responded on 11/14/2018

Joann, thank you for taking time to answer our survey and give us feedback on how your visit went with our service department, we aim to give everyone a 5 star service each time and we are glad to hear about how good your visit was. 
-Shawn Miller ( Service Manager )