Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

449 Reviews

97% Would Recommend
96% Business Response
Latest Review 8 days ago

Reviews


SO
Steven O.
South Jordan, UT
Lincoln MKT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Steven said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Chelsey D.
Utah
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Chelsey said the staff were fast and honest. The overall service was good.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/12/2018

Thanks Chelsey! We appreciate you bringing your car in, thank you for the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

CQ
Cameron Q.
South Jordan, UT
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Cameron said the service was fast and good. The business knew what they were doing.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/08/2018

Thanks for bringing your truck in Cameron! We appreciate your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

JN
Jason N.
Salt Lake City, UT
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jason said he liked the staff at the facility.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/06/2018

Thank you Jason, we appreciate you being a loyal Tunex customer! Thanks for the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

DH
Dan H.
West Jordan, UT
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dan said the staff was nice, and the service was completed quickly.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/06/2018

Thank you Dan, we appreciate you coming in!

Scott Huntsman
Owner/Master Technician
801-280-4424

SC
Staci C.
South Jordan, UT
Mercedes-Benz GL-Class
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018
Lots of money and time and my car is still not functioning properly.
I brought my car in for emissions and inspections. It failed emissions, they told me I needed catalytic converters. I had them replace that and shortly after my car wouldn’t start. I took it back to Tunex and they said now I needed a new fuel pump. I paid to have that replaced and now whenever I fill up my tank, I have a warning light coming on saying my gas cap is loose and my gas gauge doesn’t show my gas is entirely full when it is. They broke a lever for my seat, said that it was replaced and now it doesn’t function. I’m completely disappointed and would not recommend tunex to anyone.

FA
Frank A.
South Jordan, UT
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Frank said the staff took care of his service and they were very courteous.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/25/2018

Thank you Frank! We appreciate you being a great, loyal Tunex customer!

Scott Huntsman
Owner/Master Technician
801-280-4424

SS
Shelby S.
Clearfield, UT
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Shelby said Aaron and Sergio were amazing.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/23/2018

Thanks for being a great Tunex customer Shelby!

Scott Huntsman
Owner/Master Technician
801-280-4424

CC
Carlos C.
South Jordan, UT
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Carlos said the staff provide good service and good prices.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/22/2018

Thank you Carlos! We appreciate you having us take care of your truck, thank you for your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

SS
Steve S.
Utah
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Steve said they always do a great job and they're on time.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/22/2018

Thank you for being a great Tunex customer Steve! We very much appreciate it!

Scott Huntsman
Owner/Master Technician
801-280-4424

PP
Philip P.
South Jordan, UT
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Philip said that the service was quick and it was easy to get it squared away.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/22/2018

Thanks for coming in Philip, we appreciate your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

JB
Jared B.
South Jordan, UT
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jared said his service was quick and the staff were helpful.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/19/2018

Thanks for bringing your car in Jared!

Scott Huntsman
Owner/Master Technician
801-280-4424

BS
Boyd S.
South Jordan, UT
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Boyd said they took longer than he expected and they didn't install a washer he needed .
This review was collected via phone interview by Customer Research Inc.

KS
Kagia S.
Sandy, UT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kagia said the employees were friendly and knowledgeable. Their prices were fair.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/16/2018

Thanks very much for coming in, we appreciate your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

SH
Scott H.
South Jordan, UT
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Scott said the staff members were very pleasant and kind. They got him in and out very quickly, which he appreciated.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/08/2018

Scott, thank you very much for your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

CB
Cami B.
Sandy, UT
Mazda CX-7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Cami said the staff had her in and out fast, for an inexpensive price.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 05/08/2018

Thanks for coming in Cami, we appreciate the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

MS
Mike S.
Sandy, UT
Chrysler 300M
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Knowledgeable, friendly staff
They got my car diagnosed and fixed quickly. I was very happy with the service.
Mark R., Owner from Tunex of South Jordan responded on 04/25/2018

Thanks for having us take care of your car Mike, we appreciate the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

TW
Todd W.
Sandy, UT
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Todd said the staff were quick and professional.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 04/20/2018

Thanks for your business Todd!

Scott Huntsman
Owner/Master Technician
801-280-4424

TL
TOM L.
Sandy, UT
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Safety and Emissions Inspection
Very professional and speedy service.
Mark R., Owner from Tunex of South Jordan responded on 04/20/2018

Thank you for coming in Tom, we appreciate the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

NB
Nathan B.
South Jordan, UT
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Car repair
I took my car into South Jordan Tunex not knowing what was wrong with it. I had hit a pretty bad bump a couple of days ago and my vehicle ran just fine until I turned it off, then it was a 50/50 chance if it would start the next time I tried. I explained this to the manager Randy and he went through a few different issues that could be plaguing my car. Without hesitation he got my vehicle into a bay and he himself went out to look at it and test the battery, the alternator, etc.

He then gave me a run down of what he thinks could've happened, I drive a Dodge Avenger and the battery placement is frustrating to say the least. When I hit the bump, my front bumper was jarred which could have caused one of the plates within the battery to lose connection. Instead of giving me the run around, we decided that a new battery should be the first troubleshooting step. I am pleased to say that I have since had no issues with my car starting.

My experience at this shop is the best I've had at any automotive repair shop, and I will continue to take my vehicle here.
Mark R., Owner from Tunex of South Jordan responded on 04/18/2018

Nathan, I am pleased you had a great experience dealing with our shop! Thanks for trying us out and thanks for your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

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