Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

463 Reviews

97% Would Recommend
96% Business Response
Latest Review 7 days ago

Reviews


CS
Chelsea S.
Salt Lake City, UT
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Chelsea said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Denisse R.
South Jordan, UT
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Denisse said that they work very fast and are always professional.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Utah
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Paul said he trusts this business always, they have taken good care of him. The work has been completed promptly and correctly.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 08/13/2018

Paul, thanks so much for your trust and your business!!

Scott Huntsman
Owner/Master Technician
801-280-4424

FA
Faisal A.
Sandy, UT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Faisal said the business did a good job and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

Thanks very much for coming in, we appreciate the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

TH
Tom H.
West Jordan, UT
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Tom said the vehicle stalled today, but he is taking it in to have it checked out tomorrow.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

Thanks Tom, we'll take care of you!

Scott Huntsman
Owner/Master Technician
801-280-4424

KM
Ken M.
Utah
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Ken said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

Thanks Ken!

Scott Huntsman
Owner/Master Technician
801-280-4424

ZM
Zachary M.
South Jordan, UT
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Zachary said he hardly ever has to wait to get his vehicle in. The employees are really nice, and treat him as a valued customer.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

You are a valued customer Zachary!! We appreciate you coming in!

Scott Huntsman
Owner/Master Technician
801-280-4424

KR
Kathi R.
Utah
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Kathi said the staff were kind, quick and tell it like it is.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

Thank you Kathi! We appreciate the kind words and your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

LH
Lonnie H.
West Jordan, UT
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Lonnie said this business was good, he could not have asked for anything more.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

Thank you Lonnie, we appreciate your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

CL
Crystal L.
South Jordan, UT
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Crystal said the service was quick and completed in less than 15 minutes. The overall service was great.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/25/2018

Thanks Crystal, we appreciate you coming in!

Scott Huntsman
Owner/Master Technician
801-280-4424

HB
Halie B.
Midvale, UT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Halie said she had a good experience. The staff were quick and provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/14/2018

Thanks Halie, we really appreciate you coming in. Thanks for the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

AS
Andy S.
South Jordan, UT
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Andy said he received helpful and quality service.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 07/14/2018

Thank you Andy!

Scott Huntsman
Owner/Master Technician
801-280-4424

EK
Eric K.
South Jordan, UT
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Eric said he was pressured to get an air filter and he didn't know if he needed it.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/26/2018

Thanks for bringing your car in Eric! Be assured that we will not recommend anything that doesn't need replacing. Hopefully we showed the filter to you for your inspection. We pride ourselves on a no pressure environment, but we will bring up things regarding your car that need to be addressed. If you don't feel comfortable with the service adviser's recommendations, please don't feel obligated to go forward with repair or replacement! Thanks very much for your business and hopefully you trust us enough to come back!

Scott Huntsman
Owner/Master Technician
801-280-4424

CA
Cody A.
Herriman, UT
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Cody said the staff did a good job and got it done quick.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/25/2018

Thanks Cody, we appreciate you coming in! Thanks for the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

SO
Steven O.
South Jordan, UT
Lincoln MKT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Steven said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/25/2018

Thanks Steven, we appreciate you bringing your Lincoln in!

Scott Huntsman
Owner/Master Technician
801-280-4424

CD
Chelsey D.
Utah
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Chelsey said the staff were fast and honest. The overall service was good.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/12/2018

Thanks Chelsey! We appreciate you bringing your car in, thank you for the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

CQ
Cameron Q.
South Jordan, UT
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Cameron said the service was fast and good. The business knew what they were doing.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/08/2018

Thanks for bringing your truck in Cameron! We appreciate your business!

Scott Huntsman
Owner/Master Technician
801-280-4424

JN
Jason N.
Salt Lake City, UT
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jason said he liked the staff at the facility.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/06/2018

Thank you Jason, we appreciate you being a loyal Tunex customer! Thanks for the business!

Scott Huntsman
Owner/Master Technician
801-280-4424

DH
Dan H.
West Jordan, UT
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dan said the staff was nice, and the service was completed quickly.
This review was collected via phone interview by Customer Research Inc.
Mark R., Owner from Tunex of South Jordan responded on 06/06/2018

Thank you Dan, we appreciate you coming in!

Scott Huntsman
Owner/Master Technician
801-280-4424

SC
Staci C.
South Jordan, UT
Mercedes-Benz GL-Class
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018
Lots of money and time and my car is still not functioning properly.
I brought my car in for emissions and inspections. It failed emissions, they told me I needed catalytic converters. I had them replace that and shortly after my car wouldn’t start. I took it back to Tunex and they said now I needed a new fuel pump. I paid to have that replaced and now whenever I fill up my tank, I have a warning light coming on saying my gas cap is loose and my gas gauge doesn’t show my gas is entirely full when it is. They broke a lever for my seat, said that it was replaced and now it doesn’t function. I’m completely disappointed and would not recommend tunex to anyone.

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