Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43
4.4

(4,103 Reviews)

ReScore Reviews™ (67)

ReScore
Overall Rating 3.1940273/5Overall Rating 3.1940273/5Overall Rating 3.1940273/5rating 3.1940273rating 3.1940273
Original
Overall Rating 1.9701537/5rating 1.9701537rating 1.9701537rating 1.9701537rating 1.9701537
89% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


VB
Victor B.
Midvale, UT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2019 Category: Service
always great service
Our service rep got me in without an appt. Always happy with Murdock Hyundai
MYKEN M. from Murdock Hyundai Murray responded on 12/14/2019

Victor,

Thank you for taking the time to complete this survey. We appreciate your business here and look forward to seeing you for your next service needs!

Sincerely,

Myken Murdock
801-262-6401


JF
Jack F.
South Jordan, UT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2019 Category: Service
Flat repair
Great service as usual!
MYKEN M. from Murdock Hyundai Murray responded on 12/14/2019

Jack,

Thank you for taking the time to complete this survey. We appreciate your business here and look forward to seeing you for your next service needs!

Sincerely,

Myken Murdock
801-262-6401


WS
Wesley S.
Salt Lake City, UT
2020 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019 Category: Service
Spare tire
A 30k car should come with a spare, not a space saver. It is absolutely ridiculous to expect women to be so vulnerable waiting on the side of the road for a tow truck because the space saver is unable to use for certain tire punctures. I feel the car and dealership should provide without charging $267.00 for a kit.
I would never recommend due to this issue. This situation cheapens what you stand for and safety is not your main goal.
MYKEN M. from Murdock Hyundai Murray responded on 12/14/2019

Wesley,

Thank you for taking the time to complete this survey. We appreciate your business here and look forward to seeing you for your next service needs!

Sincerely,

Myken Murdock
801-262-6401


AD
Arnel D.
Heber City, UT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019 Category: Service
The lyft service is so awesome!
Everyone is friendly, the waiting area is cozy. I almost didnt feel that the time went by and my car service is done.
MYKEN M. from Murdock Hyundai Murray responded on 12/14/2019

Arnel,

Thank you for taking the time to complete this survey. We appreciate your business here and look forward to seeing you for your next service needs!

Sincerely,

Myken Murdock
801-262-6401


LC
Lizzie C.
Salt Lake City, UT
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019 Category: Service
Fast, friendly affordable service
Everyone at Murdock Hyundai is so great. I’ve brought my car there several times for repair and each time they’ve communicated exactly what the problem is and always fix it in such a timely manner. I would highly recommend them to anyone and everyone!
MYKEN M. from Murdock Hyundai Murray responded on 12/14/2019

Lizzie,

Thank you for taking the time to complete this survey. We appreciate your business here and look forward to seeing you for your next service needs!

Sincerely,

Myken Murdock
801-262-6401


LA
Len A.
Salt Lake City, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019 Category: Service
Great Job on Friendly Service
I enjoy the personal service we get at Murdock. Everything is explained and clear. The work is done and done in a timely manner.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/12/2019

Len,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


MB
Mark B.
Salt Lake City, UT
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019 Category: Service
They go the extra mile to help.
They helped us in ways that was way above what they needed to do. This is a great dealership.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/12/2019

Mark,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


TN
Tucker N.
Salt Lake City, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019 Category: Service
5 stars
great people great service
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/12/2019

Tucker,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
Midvale, UT
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Always great service
Murdock Hyundai's team always gives me fast, friendly service.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/12/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

RH
Richard H.
Sandy, UT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Professional Service from Service Professionals
Murdock Hyundai in Murray was fast and professional in their service of my Tuscon. They make the process easy and user friendly.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/11/2019

Richard,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


JW
John W.
UT
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Well treated.
We had a recall notice taken care of. The service manager was attentive, polite, and professional.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/10/2019

John,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


EC
Efrain C.
Salt Lake City, UT
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Murdock takes care of it's customers
Murdock never disappoints. any issue you have with your car they will find a solution. many thanks!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/10/2019

Efrain,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


AT
Aaron T.
Stockton, UT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Oil Change
Jeff was friendly and professional.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/10/2019

Aaron,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
Salt Lake City, UT
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Always helpful and friendly
So far so great!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/10/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

Verified Customer
Salt Lake City, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Great
Great service
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/10/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

GH
Gordon H.
St. George, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Comfortable
Service is done in a timely manner and is done well.
MYKEN M. from Murdock Hyundai Murray responded on 12/09/2019

Gordon,

Thank you for taking the time to complete this review. We appreciate your business here and look forward to seeing you for your next service needs. 

Sincerely,

Myken Murdock
801-262-6401


LR
Lisa R.
Oakley, UT
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2019 Category: Service
Poor parking
The service and help was good. I took a Lyft ride while my service was being completed. When I got back the car was finished. Everything went really well. They told me my car was out in the parking lot. I went outside and looked all over and could not find it. I had received a call that the car was finished about 10 minutes before I returned. I went back inside and someone helped me find my car. It was in a parking lot in the back corner with cars parked in front of it. I had to wait for the customer to move their car before I could move. I was frustrated walking all over the parking lot looking for my car. It was raining and I got wet. I had bought a calendar, it was in a bag, but got wet while I was walking around the parking lot looking for my car. Needless to say the calendar was ruined. I would recommend not parking a car that will be picked up soon behind other cars and where they cannot been seen.
MYKEN M. from Murdock Hyundai Murray responded on 12/09/2019

Lisa,

Thank you for taking the time to complete this survey. Your feedback is important to us, and we are sorry about the parking situation. We appreciate your business here and look forward to seeing you for your next service needs.

Sincerely,

Myken Murdock
801-262-6401


JD
Jack D.
Salt Lake City, UT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019 Category: Service
good service
Good service, quickly
MYKEN M. from Murdock Hyundai Murray responded on 12/09/2019

Jack,

Thank you for taking the time to complete this review. We appreciate your business here and look forward to seeing you for your next service needs. 

Sincerely,

Myken Murdock
801-262-6401


Verified Customer
Sandy, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
T
Y
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/06/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

SH
Sydney H.
Salt Lake City, UT
2020 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
very friendly and quick.
very friendly and quick.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 12/06/2019

Sydney,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401