Overview

Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

3443 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 3.1333347/5Overall Rating 3.1333347/5Overall Rating 3.1333347/5rating 3.1333347rating 3.1333347
Original
Overall Rating 1.899997/5rating 1.899997rating 1.899997rating 1.899997rating 1.899997
88% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


HA
Harold A.
Salt Lake City, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Recent visit critique.
Very friendly, professional, knowledgeable service writer. Friendly and professional cashier.
Car wash is a welcome bonus, thanks.
I can not comment on the mechanic and can only assume the requested work was done properly.

RF
Robert F.
Sandy, UT
2019 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Tire service
None

BW
Bonnie W.
Salt Lake City, UT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service!
In and out pretty quick, and the hot cocoa was good too.

Verified Customer
Pleasant Grove, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
They do good work
They are always professional and quick!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

AM
Angela M.
Salt Lake City, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Service Department
Excellent service by my Rep Stetson
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Angela,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


JG
James G.
Sandy, UT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great Service Center
I love their customer service!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Tyler,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


RB
Robert B.
Salt Lake City, UT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Fantastic Service!!!!
The Service department personnel are always friendly and professional. The techs, the people that wash my car, all of them make my visits very pleasant!

Nicole was particularly helpful on this visit, she was informative and exceptionally good at explaining everything.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Robert,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


SM
Sharon M.
South Jordan, UT
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service!
Ryan was wonderful
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Sharon, 
 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
Salt Lake City, UT
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Always a great experience
As I pulled up to the service drive, I could see that they were super busy. I did not have appointment, but as soon as a writer was available, I was promptly greeted, checked in, and on my way. They had the car fixed quickly as well. Well done.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 
Audrey Dowling

801-262-6401

MA
Marwan A.
Salt Lake City, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Appreciation
Thanks for taylor and kar for their excellent service
As usuall 7 stars ******
Thx hyndai murdock for having these rwo persons
7 Stars *******
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Marwan,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
Cottonwood Heights, UT
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Fantastic service
Fantastic service!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

BC
Brent C.
West Jordan, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Awesome
Murdock is way better then Ken Garff. Patient, and very kind, and it didn't take two hours to do. They kept me posted throughout the whole oil change and letting me know what to be expecting in the up coming visits. I didn't feel pressured to do anything at that moment, and they even washed and vacuumed!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Brent,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


SL
Sheri L.
Midvale, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Service
Customer service! Eddy was so great!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Sheri,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
UT
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Recall
Everything seems to be working.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

BB
Brent B.
Riverton, UT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great
Good service
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/19/2019

Brent,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


RW
Robert W.
Salt Lake City, UT
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
2011 Hyundai Sonata Hybrid fix
Ryan was super helpful, although I had to make a couple trips to get everything figured out, it went smoothly because they have excellent communication and prompt service. I was also offered a burger and soft drink while I waited! How's that for taking care of the customer!? Will def. be coming back.

Rob
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/18/2019

Robert,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


DP
Dewayne P.
Midvale, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Service
Good service
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/18/2019

Dewayne
 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


MS
Michael S.
Midvale, UT
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Best Service in 6 years
Bringing my car in I got a no nonsense rep. By far the best service appointment since purchasing my car 6 years ago. Great service rep!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/18/2019

Michael,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
Sandy, UT
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Warranty Program
The warranty covered the cost to replace my engine and transmission. It was a long process but the service department was really great to work with, and kept me up to date throughout the whole process.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/18/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

Verified Customer
Park City, UT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
excellent as always
Great service dept!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/18/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401