Murdock Hyundai Murray


Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3

1809 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 2.8000003/5Overall Rating 2.8000003/5rating 2.8000003rating 2.8000003rating 2.8000003
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
88% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Kellie R. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Their customer service is superior
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 07:11 PM
Gaylene B. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One of the best dealerships around."
I have dealt with other dealerships and were not impressed. Murdock Hyundai was exceptional in both service and sales.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/14/2017 05:29 PM
Lori C. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Strange problem"
My car would randomly not start when I had it, but started every time it went in the shop. They were careful not to just replace parts without knowing the cause. They worked for a long time trying to figure out what was wrong and finally figured it out. I was grateful for their patience and diligence.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/14/2017 04:47 PM
Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
So happy we bought this car! It works great in Park City.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 11:48 AM
Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
Kept it simple and got it done quick!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/14/2017 09:36 AM
Jeffrey D. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change/Tire Rotation"
Great dealership!! Always fast and friendly. Thank you!!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/13/2017 06:32 PM
Sharrie A. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The over all service"
I am so glad I bought my car there because they all are very help full and caring
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 08:58 AM
Stuart J. at Murdock Hyundai Murray responded on 12/13/2017

Sharrie,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra Sensor Fix"
They crew was quick to diagnose the problem. They had me fixed up in an hour or so, even though I did not have an appointment.

I appreciated the prompt service!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/12/2017 01:24 PM
Stuart J. at Murdock Hyundai Murray responded on 12/13/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Jamee J. on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very Friendly people"
Jamee J
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 12:38 PM
Stuart J. at Murdock Hyundai Murray responded on 12/13/2017

Jamee,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Verified Customer on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work"
Overall it was good. I wouldnt go anywhere else
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 12:32 PM
Stuart J. at Murdock Hyundai Murray responded on 12/13/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Raymond B. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
excellent service done in a timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/11/2017 08:18 AM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

Raymond,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Verified Customer on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/11/2017 08:02 AM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

DERRIC V. ReScore Review on 12/12/2017
ReScore
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not Happy "
Did not fix the problems that was requested to be fixed or at least diagnosed so I could have the remaining problems fixed
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/10/2017 07:13 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Complete the work "
Lost a customer on this service appointment
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/10/2017 07:13 AM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

Derric,

Thank you for taking the time to respond to respond to this survey. Please give me a call at your earliest convenience so we can further discuss your last service visit.

Thank you for being a customer of Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,
Parts and Service Director

Stuart Jack

801-262-6401

James M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, friendly service."
Professional, friendly service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/08/2017 12:37 PM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

James,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Michael K. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Murdock Hyundai takes great care of my Santa Fe"
Nick, who was the service manager for the evening shift of 12-6-2017, was very helpful and friendly. He explained things clearly, was most pleasant and has excellent communication and social skills. Nick is a true asset to Murdock's service department. Thank you Nick for your assistance.

Michael K.
Happy Santa-Fe Sport Owner
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 10:50 AM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

Michael,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Steve M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Thanks to all for a great service, I appreciate the timely response and the professional way in which you took care of my vehicle.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 08:17 AM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

Steve,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Karren C. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient"
No regrets service
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 04:50 PM
Stuart J. at Murdock Hyundai Murray responded on 12/11/2017

Karren,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

Glenn R. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on demand service evening hours"
I work late until 7, Murdock stays open until 9, I needed an oil change and I have a maintenance Package so with no appointment I drove over pulled in and asked for the service , no line no wait ... comfortable waiting room had a cup of hot chocolate answered a few emails ... Wi-Fi is provided, surfed the net soon in under an hour my Tucson was done washed vacuumed and ready to go... thanks Murdock... Service Dept.. Is AWESOME!!!!!

P.S I need some help the sales dept never got with me to set up my Hyundai Blue link system, how can I get that set up in my Hyundai Tuscon...

thanks Glenn
And as Always ENJOY!!!!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 11:39 AM
Stuart J. at Murdock Hyundai Murray responded on 12/07/2017

Glenn,

Thank you for taking the time to respond to this survey. I will have a representative from our sales department reach out to you to get your Blue Link set up.

Thank you for being a customer of Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Hajer Sayah 

801-262-6401

Richard L. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THEY GET DONE FAST"
GOOD JOB
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 11:02 AM
Stuart J. at Murdock Hyundai Murray responded on 12/07/2017

Richard,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack 

Parts and Service Director

801-262-6401

David S. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I had a great experience when I came in for an oil change due service. I was surprised that even though I did not request a car wash, my car was washed nicely after being serviced and driven out to the parking lot. I spent a short waiting time and had some free snacks while waiting. Awesome service! Thank you very much! I will be looking forward to more great services in the future when I upgrade my sedan to an SUV soon.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/06/2017 09:39 AM
Stuart J. at Murdock Hyundai Murray responded on 12/06/2017

David,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

Stuart Jack

801-262-6401

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