Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

2241 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 2.9047636/5Overall Rating 2.9047636/5rating 2.9047636rating 2.9047636rating 2.9047636
Original
Overall Rating 1.857144/5rating 1.857144rating 1.857144rating 1.857144rating 1.857144
88% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


DG
Deborah G.
Magna, UT
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Good Service
Great Service as usual.

RR
Robert R.
Salt Lake City, UT
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Maintenance
They were very cordial and nice in providing my service. It took quite a bit longer than they said but were kind enough to comp a portion of my service.

Anonymous avatar
Verified Customer
Riverton, UT
2014 Hyundai Santa Fe
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/20/2018 Category: Service
service
Car service took 5hrs rather than 3hrs as was communicated by the dealership.
Different ethnic group it may experience discourteous treatment.
Was charged an item that was not requested neither agreed to do.
STUART J. from Murdock Hyundai Murray

Thank you for taking the time to respond to this survey. Please give me a call at your earliest convenience so we can further discuss your last service visit.

Thank you for being a customer of Murdock Hyundai!

Sincerely,

 
Stuart Jack

801-262-6401


CH
Craig H.
Salt Lake City, UT
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Friendly service
Good service

Anonymous avatar
Verified Customer
Salt Lake City, UT
2013 Hyundai Accent
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2018 Category: Service
Hope you got all day and an extra $500 to spend
Service takes forever and is questionable at best.. Worse sales experience in my life. Other than that you guys are killing it.
STUART J. from Murdock Hyundai Murray

Thank you for taking the time to respond to this survey. Please give me a call at your earliest convenience so we can further discuss your last service visit.

Thank you for being a customer of Murdock Hyundai!

Sincerely,

 
Stuart Jack

801-262-6401


Anonymous avatar
Verified Customer
Salt Lake City, UT
2015 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Did not have to make an appointment
Did not have to make an appointment

MF
Marlene F.
Salt Lake City, UT
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Service rep Nicky was extraordinary.
Whoever was my service rep that day, I think her name was Nicky, was outstanding. She addressed all of my concerns and was extraordinarily efficient.

LS
Lynn S.
Salt Lake City, UT
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Always professional and courteous.
All the personnel are always very professional, know what they are talking about and very courteous. Everything is explained fully, with options for both performing or not performing a service. I am never talked down to.

TH
Tina H.
Salt Lake City, UT
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Super quick!
They were super quick and always get me in fast as well as when it’s convenient for me

EC
Efrain C.
Salt Lake City, UT
2011 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Oil change
Murdock doesn’t disappoint I’ve been having my 2011 Tuscon services by Murdock for years now. They’ve never let me down and always exceed my expectations. Keep up the great work!!

GH
Gary H.
Salt Lake City, UT
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
My hyundai
Great people and service

Anonymous avatar
Verified Customer
Sandy, UT
2018 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
On time
Got me right in at my scheduled time. Completed service quickly.

Anonymous avatar
Verified Customer
West Jordan, UT
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
oil change tire rotation and registered my car they were quick and very nice
love the service however the nice girl up front charged me for my tire rotation I kept telling her I should not have to pay for it and she just did not understand what I was saying?

Anonymous avatar
Verified Customer
North Salt Lake, UT
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Car Starter Issue
Buying there warranty was amazing. Took my car in that was having a starter issue. They replaced it within hours, and cleaned my car! :)

Anonymous avatar
Verified Customer
Draper, UT
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Always great service.
Great service

TD
Thomas D.
Salt Lake City, UT
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Emissions Inspection
Great, quick and efficient

Anonymous avatar
Verified Customer
Bountiful, UT
2016 Hyundai Tucson
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/11/2018 Category: Service
Oil change
Second time.
No aricker in window to remind me when to change oil again.
Very frustrating
STUART J. from Murdock Hyundai Murray

Thank you for taking the time to respond to this survey. Please give me a call at your earliest convenience so we can further discuss your last service visit.

Thank you for being a customer of Murdock Hyundai!

Sincerely,

Stuart Jack

801-262-6401


Anonymous avatar
Verified Customer
Cottonwood Heights, UT
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Professional and Friendly
I was greeted by name, my service team was on-time and my car was back on the road promptly. The service department is top-notched and I won’t go anywhere else

LK
Lynn K.
Salt Lake City, UT
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Easy in & out
Great service

VR
V. R.
Salt Lake City, UT
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
good customer service.
The people that work there are very nice and they do a very good job for Murdock Hyundai and for the customers.