Murdock Hyundai Murray


Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5rating 4.29

1661 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 2.5333343/5Overall Rating 2.5333343/5rating 2.5333343rating 2.5333343rating 2.5333343
Original
Overall Rating 1.8000037/5rating 1.8000037rating 1.8000037rating 1.8000037rating 1.8000037
88% Would Recommend
100% Business Response
Latest Review about 13 hours ago
ARNOLD T. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly"
Always friendly and helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/15/2017
Service Type: Repair
Review Created: 10/21/2017 04:28 PM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Arnold,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Carl C. ReScore Review on 10/21/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They completed all the work that they forgot last week."
When I brought my car in for servicing, they didn’t do everything they were supposed to do. They made it right today and included two coupons for free oil changes, to boot. Thumbs up!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:22 PM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Needs improvement"
Usually I get great service from Murdock Hyundai, but this time, I paid a lot and didn't get what I was supposed to get,.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:22 PM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Carl,

Please give me a call at your earliest convenience so we can further discuss your last service visit here at the Murdock Hyundai Service Department.

Sincerely,

Stuart Jack 

801-262-6401

Jerry W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Service person was thorough and kind enough to tell me about the deals you have.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:55 PM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Jerry,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Was able to get in within two days of booking appt. Fast with the service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:51 AM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Jadon N. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AMAZING PEOPLE, AMAZING CARS, AND AMAZING SERVICE"
I had an incredible experience at Murdock Hyundai in Murray. I enjoyed working with Scott Child and Nic Jack along with Stuart Jack. They took such good car of me. They were more concerned about me and my needs in a new car rather than trying to make money off of my purchase. I was very happy at how they helped in a timely manner and they were so nice to my wife and daughters. I would defiantly refer them and encourage my friends to buy cars through them. They are very real and honest people who care deeply about you and your needs. Thanks so much Murdock I absolutely love my care.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:50 AM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Jadon,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

G H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service counts"
I'm always pleased with the service I receive @ Murdock Murray unit. They arranged for pick up and took me to HIC Hospital and picked me up when I was done. My car was done in about an hour. Great service .
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/19/2017 09:00 AM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Michelle L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I wasn't there long enough to finish my diet Coke!"
I came in for a new key fob battery battery and a car wash. They completed that AND 2 safety recalls I had no idea about, in less time than it took me to finish my diet Coke. Nice job, guys!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/15/2017
Service Type: Repair
Review Created: 10/19/2017 07:01 AM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Michelle,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very professional"
Excellent Service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:05 PM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, Quick Service"
Good, Quick Service.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:33 AM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Ray I. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"sirvice"
all was great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/15/2017
Service Type: Repair
Review Created: 10/18/2017 11:04 AM
Stuart J. at Murdock Hyundai Murray responded on 10/21/2017

Ray,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Leah L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick friendly service"
After purchasing a 2017 Hyundai Tuscon this is my first visit in for an oil change. I have been in a number of times for the complimentary wash and vacuum. I have to say, every visit has been quick and friendly and done with professionalism and excellence.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 10:50 AM
Stuart J. at Murdock Hyundai Murray responded on 10/18/2017

Leah,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

ALLEN V. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and courteous "
The car was brought in for a 5 thousand mile check up. Because of a recall notice they pressure tested the affected part to make sure it was not leaking in addition to the regular maintenance items and the oil change. I watched the technician through the window and admired his diligence and efficiency.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 06:17 PM
Stuart J. at Murdock Hyundai Murray responded on 10/18/2017

Allen,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Came for an oil change, no appointment. They got me right in and changed the oil and washed/vacuumed it in great time! Very little waiting
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 03:39 PM
Stuart J. at Murdock Hyundai Murray responded on 10/18/2017

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Sergio C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast And Friendly "
Everyone was friendly and took my car in fast for inspection
Vehicle: 2007 Hyundai Tiburon
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 01:31 PM
Stuart J. at Murdock Hyundai Murray responded on 10/17/2017

Sergio,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Jason B. ReScore Review on 10/19/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"autop generated email after low rating"
Absolutely impersonal response. Received auto generated email after expressing my concerns on a review. For some reason they sent the same exact e-mail 4 TIMES WITHIN 30 SECONDS. Called as the email asked and left a message with S.J.. Left the voicemail 2 days ago with no response.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:33 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Regrets "
They say no regrets but I’ve made mine known. No resolution.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:33 PM
Stuart J. at Murdock Hyundai Murray responded on 10/17/2017

Jason,

Please give me a call at your earliest convenience so we can get this corrected for you.

Thank you for being a customer of Murdock Hyundai. 

Sincerely,

Stuart Jack 

801-262-6401

Raymond B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent service done in a timely mannner
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:07 AM
Stuart J. at Murdock Hyundai Murray responded on 10/17/2017

Raymond,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

LARRY C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY QUICK SERVICE"
Surprised to have to have the vehicle fixed so fast, without a appointment.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 04:57 AM
Stuart J. at Murdock Hyundai Murray responded on 10/17/2017

Larry,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

JERRY L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff and fast service."
Very friendly staff and fast service and comfortable waiting room. I would like to recommend that they put covers on the seats when the mechanics get in my car one time I had my vehicle serviced there was dirt all over my car seat that luckily just came off but this last time there was a oil stain that I have not been able to get off yet. My upholstery is very light colored and shows dirt very easy.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:41 PM
Stuart J. at Murdock Hyundai Murray responded on 10/17/2017

Jerry,

Thank you for taking the time to respond to this survey. I have just left you a voicemail, please give me a call back so we can get this corrected for you. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Hajer Sayah

(801) 262-6401

GREG S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Karl Miller"
Best service ever.
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:37 PM
Stuart J. at Murdock Hyundai Murray responded on 10/17/2017

Greg,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Harold O. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Excellent service and and customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 10/16/2017 02:15 PM
Stuart J. at Murdock Hyundai Murray responded on 10/16/2017

Harold,

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely

Stuart Jack

(801) 262-6401

Displaying Review 1 - 20 of 1661 in total