Overview

Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5rating 4.37

2976 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 2.9411763/5Overall Rating 2.9411763/5rating 2.9411763rating 2.9411763rating 2.9411763
Original
Overall Rating 1.8627451/5rating 1.8627451rating 1.8627451rating 1.8627451rating 1.8627451
88% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


LA
Len A.
Salt Lake City, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
The Service Rep "Wowed" me.
In all my years of having cars serviced, I have never had a service rep so thoroughly take me through what was going to be done in my vehicle. She raised the hood and talked me through every step of what the service department was going to do for me. It was great. I really felt like she cared about the car, my budget, and any needs I was having. It made going to get my car serviced a really enjoyable experience. Keep us this kind of service and you'll soar above the other dealerships.

RS
Ralph S.
Salt Lake City, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service
Tyler is always professional.and.caring. I appreciate his honest,straightforward attitude.

Verified Customer
Farmington, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Speedy oil change
I'm glad they are open late. It is very convenient for me.

SZ
Sally Z.
Cottonwood Heights, UT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Car Repiar
Took my car in and was in done in a timely matter. They provided a lyft to get me back to my work.

GS
Greg S.
Salt Lake City, UT
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
The people
I always get great, fast service.

Verified Customer
Corona, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Tyler was very helpful and explained things very well.
I found the service employees to be very helpful and friendly. I thought they tried to go above and beyond to help me. However, my car is still having problems starting on cold, winter mornings.

AD
Alexandre D.
Sandy, UT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
honest people
very happy with my Tucson and with the dealer Murdock

RV
Rick V.
Syracuse, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Tyler is an excellent service writer.
When visiting the service department, I would highly recommend working with Tyler. He provides excellent customer service!

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/15/2019 Category: Service
Poor Service Department
Poor quality of work in the service department. Unprofessional experience with service writer and dealership in general
STUART J. from Murdock Hyundai Murray responded on 01/16/2019

Rick 

Thank you for taking the time to talk to Tyler today. We look forward to seeing you again soon.

Sincerely

Stuart Jack


Verified Customer
Bluffdale, UT
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly service
Friendly

Verified Customer
Salt Lake City, UT
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Love Murdock
They are fast, thorough, and have quality service at fair prices.

Verified Customer
Salt Lake City, UT
2014 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great Service
I Came in For A Oil Change Great Service

MS
Michele S.
West Jordan, UT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Great service
I always get great friendly service when I take my car in.

KN
Kim N.
Salt Lake City, UT
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Carl knows Genesis and shows that he cares.
Carl knows Genesis and shows that he cares.
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Kim


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


Verified Customer
Salt Lake City, UT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Friendly and fast
Nikki helped me out and she was incredibly helpful and informative. It is people like her that guarantee return customers. Thank you for a great experience.
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


NO
Nathan O.
Draper, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
Under promised, over delivered!
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Nathan


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


FM
Frances M.
Stansbury Park, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Frances Brattos
Karl has always taken very good care of me & my car . he always has a smile on his face . service is always clean & the staff is always very attentive . this is my 8th Hyundai . I am very happy with my car & the great service I get from Karl
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Frances


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


CJ
Christine J.
Sandy, UT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Fast and friendly
Tyler was great at helping me with my questions and concerns. The tech that worked on my car was fast.
And I loved that they called a few days later to make sure I have had no more issues
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Christine

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


WA
William A.
Salt Lake City, UT
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Found it. Fixed it.
Always a good experience.
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

William


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


BK
Bette K.
Salt Lake City, UT
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great
I always return to have my car serviced there since I bought it from you. I appreciate the kindness I always receive when I go there for service on my car - I am very pleased and satisfied. Keep up the good work. Thanks so much.
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Bette


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401


HW
Holly W.
Salt Lake City, UT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great
Robert is great. Fast, friendly and knowledgeable
JASMEN S. from Murdock Hyundai Murray responded on 01/12/2019

Holly


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Jasmen Silva

801-262-6401