Overview

Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

3417 Reviews

ReScore Reviews™ (59)

ReScore
Overall Rating 3.1186466/5Overall Rating 3.1186466/5Overall Rating 3.1186466/5rating 3.1186466rating 3.1186466
Original
Overall Rating 1.8983044/5rating 1.8983044rating 1.8983044rating 1.8983044rating 1.8983044
88% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


JM
Janet M.
Salt Lake City, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
oil change
Murdock did a very good job changing the oil in my car. I was greeted right away and shown to the lounge area (which is filled with food, drink and tv). The service was performed in a timely manner and all the services provided were fully explained to me.

LB
Lassis B.
Midvale, UT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
The service who guys provide is excellent.
As always most people are nice. EB impressive me. He is the best of best. I just feel like anytime I show up to do my oil change or anything on my car, I request him.

Verified Customer
Salt Lake City, UT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
I can’t honestly do a survey
Knowing that I have an established warranty that I paid for I feel if I said anything positive or negative that it would be a different service situation possibly. I feel that these comments are bias because people want to come together and don’t want a bad wrap with the service team. I do feel that the service is good but time consuming when it takes over an hour for a car wash. But the service team is very good and friendly every time I come here.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/14/2019

Wesley,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


RN
Robert N.
Lehi, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great job my man
I love you
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/14/2019

Robert,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Stuart Jack

801-262-6401


Verified Customer
West Jordan, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service experience
Prompt receipt of my car upon arrival, comfortable waiting area, knowledgeable service attendant who answered all my questions.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/14/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

Verified Customer
Salt Lake City, UT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Wxcellent Service
Excellent, professional and friendly service with every visit to Murdock Hyundai!!
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/14/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

AC
Ashley C.
Salt Lake City, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Prompt and courteous
I appreciate how well I'm treated when I'm at the service department. I also recieved clarification on a question regarding my service contract, instead of just a yes or no I was given a thorough answer and also shown the number of service appointments I have used and what remain on my lease. It was very helpful information.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/14/2019

Ashley,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


JL
Jerry L.
Salt Lake City, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great service
Fast service and friendly staff.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/14/2019

Jerry,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


GH
Glenna H.
Sunnyside, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great.
The people here are awesome! Great service.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/13/2019

Glenna,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 
Audrey Dowling

801-262-6401


Verified Customer
Salt Lake City, UT
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service tech went above and beyond to help
Service tech was very friendly and helpful in every way..
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/13/2019


Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

AT
Azeez T.
Salt Lake City, UT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great service
Very good
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/13/2019

Azeez,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Stuart Jack

801-262-6401


Verified Customer
Midway, UT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
..
get me in right away w/o appt
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/13/2019

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

MH
Michael H.
Salt Lake City, UT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Happy Happy Happy
Very good communication and service. The woke was done on time and well
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/13/2019

Michael,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


TB
Tracy B.
Salt Lake City, UT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Tracy
My visit at Murdock Murray was awesome. The team that has Robert Rock on made my day. I couldn’t stop smiling. They are great.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

Tracy,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


Verified Customer
Coalville, UT
2016 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Quick
Customer team and supervisor tech we’re great at explaining everything and helping me through the process.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

Verified Customer
Kearns, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Karl Miller is a Great Customer Service Rep
I took my car in for some preventative maintenance. Karl was extremely helpful in letting me know what services (of the many being offered at a temporary discount) would be best for my car right now. I picked two of the four services he recommended, and will be back to do the other two, hopefully while those services are still being discounted. I also had an oil change, wiper blades replaced and a few other items taken care of. Karl made sure I got the best deal available on all the services provided that day. I really appreciated his knowledge with the needs of my vehicle and his great customer service.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

Verified Customer
Salt Lake City, UT
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Service Department is helpful and the work is great.
We continue to come back to service our vehicles with Murdock Hyundai. They always are aware opportunities to save me money and keep my cars in running condition. Karl is very helpful and I am always happy to see him great me when we come in for service.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

Verified Customer
Salt Lake City, UT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Good service
I love getting my car served at Hyundai Murdock Murray location because they make you feel like you are family.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401

DM
David M.
Draper, UT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
car engine warranty
The service and warranty were great, but I'm glad I'm the first owner or I may have had to pay for the warranty work. It makes me a little nervous to buy another one. I've since found one or two friends that also had power train issues. One on a Santa Fe instead of a Hyundai.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

David,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401


BR
Bradley R.
Salt Lake City, UT
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great experience!
I have been using them for quite some time with my vehicle. They communicate well and let me know what I can anticipate each visit.
AUDREY D., Warranty Admin from Murdock Hyundai Murray responded on 06/12/2019

Bradley,

 

Thank you for taking the time to respond to this survey. We appreciate your business at Murdock Hyundai and we look forward to seeing you for your next service needs!

Sincerely,

 

Audrey Dowling

801-262-6401