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SureCritic / Napleton Hyundai Of Glenview
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Napleton Hyundai Of Glenview

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
81
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Score Details

5 stars
85%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
4
Total ReScores™
5.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(847) 729-0300
No Business Hours Provided

Business Hours

* No Time Zone Provided
1620 Waukegan Road Glenview, IL 60025
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
Write a Review
Recent Reviews
MI
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MICHAEL I.
Chicago, IL
2024 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
verified customerVerified Customer
9
Category: Sales
Process as easy as possible
We’re very happy with the experience in purchasing a new Hyundai. Buying a car is not the most comfortable thing to do for me, but Marc was an excellent salesperson, answering all of my questions and taking good care of us.

I’m satisfied with the care he took in answering our questions and in the service we received. And we’re very happy with the car we purchased. Thank you Hyundai and special thank you to Marc.
JM
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JOHN M.
Chicago, IL
2024 Hyundai IONIQ 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2024
verified customerVerified Customer
10
Category: Sales
Hyundai of Glenview gets my vote
We purchased during a difficult time for all dealerships owing to a hack on their back-end systems. Additionally, the dealership was in the process of repaving the entire parking lot making it more difficult to offer us a test drive. Glenview overcame these difficulties and we were completely satisfied, purchasing a new car from them. The staff was friendly and the facilities were tidy. They are in a good location that is very easy to locate.
Verified Customer
Chicago, IL
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
verified customerVerified Customer
10
Category: Sales
Everyone was helpful.
They are helpful and friendly. Also the positive side of them is that they will follow up with you upon your request.
Verified Customer
Northbrook, IL
2024 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
verified customerVerified Customer
10
Category: Sales
Great experience
Knowledgeable, courageous, caring, prepared
PM
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PATRICK M.
Chicago, IL
2023 Hyundai IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2023
verified customerVerified Customer
10
Category: Sales
Great Experience Buying My New Ioniq 5
Our salesman Radek was exceptional as is the whole staff here. Super friendly and knowledgeable of all the features and specs of the Ioniq line of electric cars. Smooth and easy process to buying my new car. Will buy from them again for my next car!
DJ
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DANIEL J.
Chicago, IL
2024 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
10
Category: Sales
Very helpful
Marc was very helpful and a pleasure to work will while purchasing my first car
EP
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EDWARD P.
Glenview, IL
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2023
verified customerVerified Customer
10
Category: Sales
.
.
Verified Customer
Northbrook, IL
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2023
verified customerVerified Customer
8
Category: Sales
Salesman Marc was great
Salesman took time and did not rush us. He explained everything in the car and set everything up for us. Did not have a great experience with the person in finance but won't go into that.
KH
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Kaley H.
Cary, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2023
0
Category: Sales
Test drive
I went to an appointment to test drive a specific car I was looking at about a week prior. I got there today and they got rid of the one car I went to see. It is a hour drive for me to get there and I told them it was quite a drive for me to come see it when setting up the appointment, I did not even get a courtesy call to say the car wasn’t there anymore, waste of my time. Their excuse was that they get rid of cars that don’t sell after 60 days, but if I set up an appointment days prior how can you not hold onto it?? I was also told pre-owned cars are hard to find, so keep them!! Especially when it could have sold, I was very excited to see the car and I am leaving with 100% disappointment. Very unreliable and I will not be returning.
AC
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Anthony C.
Aurora, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2023
0
Category: Sales
Terrible!!! Manager was awful and mistreats everyone including his own employees
Worst experience ever! Lack of professionalism, communication, and I was treated poorly. The manager blamed everyone but himself including myself and his employees, they argued in front of me, lied to me about a car being available on their lot even after I confirmed multiple times before driving an hour out. This place is terrible soupy because of their manager who sits to the right of the entrance. He is an indecent human being mistreating people the way he does.
GG
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GEORGE G.
Glenview, IL
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2023
verified customerVerified Customer
9
Category: Sales
Needed a car with safety features
Nice experience first car since 80s that was not a Lexus will see if I make a good decision
JV
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JAVIER V.
Evanston, IL
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
Category: Sales
Great experience!
I'm a longtime Hyundai owner. I moved to the area during the pandemic and had to find a new dealer. I visited several in the area and the experiences were less than optimal, to say the least. Radek at Napleton was a game-changer. He was honest, direct, listened carefully to what I needed, and working with his sales manager helped me reach a deal that I felt was fair and honest. He was attentive throughout the process, teaching me everything I needed to know about the new car, and has followed-up since to ensure that all is going well. Excellent experience with an excellent salesperson and sales manager.
AP
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ANTHONY P.
Prospect Heights, IL
2023 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2023
verified customerVerified Customer
10
Category: Sales
The second time is a charm
My first ever car lease recently ended. The transition to a new lease was very easy. Marc explained all of my options i.e. buy my car before ending the lease or getting a new lease. I'm happy with my decision to upgrade to a new car.
MF
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MAYA F.
Northbrook, IL
2023 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
verified customerVerified Customer
10
Category: Sales
Great experience
I truly enjoyed my shopping experience at this location. Adam and Jim were super friendly and not pushy at all. Part of why I held off on getting a new car for so long was just dreading the overall shopping/dealership experience but they made it a great experience for me and I’m so grateful!
If you are considering a Hyundai, definitely go see these guys for sure.
MB
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MARK B.
Chicago, IL
2023 SANTA CRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
verified customerVerified Customer
10
Category: Sales
Radek
Our experience with Radek at Napleton was wonderful. He listened to our needs, directed us to the best vehicle, had great knowledge of the features, and walked us through the process smoothly.
Displaying Review 1 - 15 of 53 in total
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