Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1779 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 3.7999992/5Overall Rating 3.7999992/5Overall Rating 3.7999992/5rating 3.7999992rating 3.7999992
Original
Overall Rating 2.29167/5Overall Rating 2.29167/5rating 2.29167rating 2.29167rating 2.29167
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


WJ
Wayne J.
Merrimack, NH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Usual good service
Brought my Tucson in for recommended service. Everything completed quickly with no complaints.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/21/2018

Thank you Wayne!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

JB
James B.
Atkinson, NH
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
People are friendly and try to help. Place is local to me and always clean.
I would recommend the dealer, but I would not recommend anyone purchase a Hyundai after this one. This is my 4th Sonata and is by far the worse car I aver owned. I was happy with all my other Sonatas. They re-did everything and made everything worse (Driving, tech, and comfort all worse). I have to see a chiropractor because of the non-adjustable front tilting head rest.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/21/2018

Thank you James!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

KT
Krystal T.
Nashua, NH
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Fast and friendly
Everything was great except that they had some kind of animal surgery on the tv in the waiting room and no way to change the channel...thankfully it was pretty quick.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/21/2018

Thank you Krystal!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

SW
Sandra W.
Chelmsford, MA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Fast and friendly service and they applied a dealer coupon to save me money
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/20/2018

Thank you Sandra!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

FG
Finney G.
Westford, MA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Good customer service
The service advisor was very prompt and helpful to replace my Sonata battery.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/20/2018

Thank you Finney!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

JB
Judith B.
Hudson, NH
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Elentra oil change.
Excellent customer service. Availability on Sundays.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/20/2018

Thank you Judith!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

Verified Customer
Hudson, NH
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Thanks
Thanks
JESSE B. from Nashua Hyundai responded on 09/19/2018

thank you


Verified Customer
Milford, NH
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service !!!
Friendly atmosphere.Always feel they know what they do.I do my oil change frequently and some services .Customer services are exceptional !!!!Thanks
JESSE B. from Nashua Hyundai responded on 09/19/2018

thank you


Verified Customer
Litchfield, NH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
excellent service
always get great service at Nashua Hyundai
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/17/2018

Thank you!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

AS
Aditya S.
Nashua, NH
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Excellent service
Sercive was performed timely and efficiently.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/17/2018

Thank you Aditya!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

WW
William W.
Nashua, NH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Jydy
Friendly, great service
Jesse B. from Nashua Hyundai responded on 09/16/2018

Thank you william

Jesse Breton
Service Manager
Nashua Hyundai
jesseb@thompsonauto.net
603-888-8080


SM
Shanna M.
Nashua, NH
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Very friendly and convenient
Went in for an oil change and a check up. The people at the service desk were very friendly, and i like being able to make an appointment online and as able to see the prices while choosing what I want done.
Jesse B. from Nashua Hyundai responded on 09/16/2018

Thank you shanna

Jesse Breton
Service Manager
Nashua Hyundai
jesseb@thompsonauto.net
603-888-8080


CS
Cassandra S.
Nashua, NH
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service writer
Easy drop off and received a call as soon as my car was ready and to see if i wanted them to do an inspection sticker.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/14/2018

Thank you Cassandra!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

PC
Philip C.
Methuen, MA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Meet needs of customers.
Common sense approach to maintenance of your car.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/14/2018

Thank you Philip!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

JL
Joseph L.
Hudson, NH
2017 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Service desk was courteous and professional and very willing to help. The amosphere in the waiting room and cafe' was pleasant. A shuttle was made available to me for what had become multiple visits.
To repair radio took three trips to service center due to not having parts in stock. Two of the visits (even with help from Sirius techs) were educated guesses as to the root of the problem and did not work. The third finally replaced the radio unit to eliminate the problem. However, due to replacement of the electronics unit, I lost all of my previous GPS addresses and telephone listings. It was just a nuisance for me as a retiree, but could have become stressful if I was still working.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/14/2018

Thank you Joseph!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

Verified Customer
Lowell, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service
Definitely will be back for oil change. Great service
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/14/2018

Thank you!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

Verified Customer
Nashua, NH
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
great service
always prompt, professional service on time
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/14/2018

Thank you!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

HM
Holly M.
Hudson, NH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Will Definitely go back
I called due to having my engine light periodically coming on. I had recalls on my Sonata and was hoping the recall was the reasoning for my engine light going on and would not have added expenses. They called me 10 minutes after I got home telling me they found the engine light problem and told me it was covered under warranty and I would not have any added expenses. They never tried telling me I had other issues so it would cost me more money like I have had several times at other places. I believe her name was Darlene was so helpful and pleasant. I will definitely return when it time to trade in my Sonata! Thank you!
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/13/2018

Thank you Holly!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

KB
Kameron B.
Lowell, MA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Fast and caring service
I came in with a few issues and they diagnosed my problems quickly and ordered all the parts for my car that day. Within a week all the parts were in and they were very accommodating to set up an appointment that I could fit in my schedule. The service was done fast you can really tell how much they care about making the customer happy.
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/13/2018

Thank you Kameron!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324

Verified Customer
Pelham, NH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Quick!!!
great service
REBECCA R., Quality Control Manager from Nashua Hyundai responded on 09/12/2018

Thank you Domenic!

Kind regards,
Rebecca Ross
Quality Control Manager
603-888-8080 ext. 324