Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

52 Reviews

94% Would Recommend
Latest Review about 6 years ago

Reviews


JS
John S.
Las Vegas, NV
GMC Safari
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2012 Category: Service
John said he had no problem with them.
This review was collected via phone interview by Customer Research Inc.

FH
Frank H.
Las Vegas, NV
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2012 Category: Service
Frank said the manager was very pleasant and knowledgeable to talk to.
This review was collected via phone interview by Customer Research Inc.

LC
Lefrance C.
Las Vegas, NV
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2012 Category: Service
LeFrance said this business had good customer service and did a good job on repairing his vehicle.
This review was collected via phone interview by Customer Research Inc.

KS
Kelly S.
Las Vegas, NV
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2012 Category: Service
Kelly said she liked this business's clear communication, their pleasant environment, and the smiles on the employees' faces.
This review was collected via phone interview by Customer Research Inc.

DW
Donye W.
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2012 Category: Service
Donye said she had to leave her vehicle out in the heat because the inside portion of the business was closed.
This review was collected via phone interview by Customer Research Inc.

RL
Ralph L.
Las Vegas, NV
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2012 Category: Service
Ralph said this business treats him good and they explain everything to him.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2012 Category: Service
Greg said this business keeps their customers informed and they are very thorough, but they could not find the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Simon M.
Ford Thunderbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2012 Category: Service
Simon said they quoted a price and they were going to charge him different for the labor. He said when he got his itemized bill, he was charged more for the labor but it remained the same total that he was quoted before. They are honest and he will be back to do business with them again.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Las Vegas, NV
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Tom stated that he thought that Kirk was honest and genuinely cares about the customers.
This review was collected via phone interview by Customer Research Inc.

TL
Tina L.
Las Vegas, NV
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Tina said the business had great service.
This review was collected via phone interview by Customer Research Inc.

DC
Deandre C.
Las Vegas, NV
Mercedes-Benz CLK320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2012 Category: Service
Deandre said he was satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Las Vegas, NV
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2012 Category: Service
Robert said he was satisfied with his overall service experience.
This review was collected via phone interview by Customer Research Inc.

ZI
Zulema I.
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2012 Category: Service
Zulema said the business had good service.
This review was collected via phone interview by Customer Research Inc.

DH
Dhomana H.
Lubbock, TX
Dodge Magnum
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2012 Category: Service
Dhomana said the customer service wasn't there. As a result, she wouldn't recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Chanelle C.
Las Vegas, NV
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2012 Category: Service
Spoke with Darius. He said the customer service here is great and they are very friendly.
This review was collected via phone interview by Customer Research Inc.

KP
Keith P.
Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012
Fantastic work
I have taken my car to other places, but never felt comfortable until coming to national auto. the manager.kirk, is very helpful and honest, and they charge less than anywhere else i've gone. i recommend this place to anyone looking for a fair and honest repair shop

TS
Tom S.
Las Vegas, NV
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012 Category: Service
Tom said his service advisor, Kirk is very responsive and he takes cares of all his customers. He said Kirk is very honest and trustworthy. He will definitely be coming back soon.
This review was collected via phone interview by Customer Research Inc.

JJ
Jane J.
NV
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2012 Category: Service
Jane stated she was happy with everything and this business was helpful.
This review was collected via phone interview by Customer Research Inc.

RL
Ralph L.
Las Vegas, NV
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2012 Category: Service
Ralph said the last time he had his oil changed at this business it was spotting on his driveway the next day. He said he kind of complained about what happened to the representative on this occasion. He said the representative put a mat on his floor and that he was polite. He said he will return when his vehicle needs another oil change.
This review was collected via phone interview by Customer Research Inc.

LW
Levaai W.
Las Vegas, NV
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2012 Category: Service
Spoke with Patricia. She said the vehicle is working.
This review was collected via phone interview by Customer Research Inc.

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