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Nello Tire

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(942 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Savvy customers in York, Lancaster and Harrisburg, PA, have said, “Hello Nello,” since 1961 when they need replacement tires, preventive maintenance and general auto repair. The goal of Nello Tire, located at 1210 Haines Rd., York, PA, is to make sure each customer receives the same quality service on which the shop has built its name. Savvy customers in York, Lancaster and Harrisburg, PA, have said, “Hello Nello,” since 1961 when they need replacement tires, preventive maintenance and general auto repair. The goal of Nello Tire, located at 1210 Haines Rd., York, PA, is to make sure each customer receives the same quality service on which the shop has built its name. Nello Tire features replacement tires in York, PA from MICHELIN®, BFGoodrich®, Bridgestone and Goodyear, as well as many other reputable national manufacturers. We look forward to earning your return business for all your automotive service in York, PA, including oil and lube changes, state inspection work, wheel alignments and other vehicle maintenance needs. Contact Nello Tire online for more information. ...more

Categories
Auto Repair, Car Maintenance, Tires
Contact
(717) 755-9634
Opening in 26 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1210 Haines Rd York, PA 17402
Nello Tire's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(942 Reviews)

KD
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KEITH D.
York Haven, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2024
verified customerVerified Customer
2
Messed up Lugnuts and studs
Took the wife’s car in for new tires and they called and said two Lugnuts were messed up after I done changed a flat tire on the same side of the car and they said I over torque them. But I know better the mechanic just threw the lug nut on and hit it with the impact gun. they said about fixing it for a price of $50 dollars and I said no. I would fix it myself.!! I wish I could put a picture of it here to show you all
The Team At N. from Nello Tire responded on 04/19/2024 05:18 AM

Unfortunately we see stripped lug nuts and studs often, espcially in Subaru's. We hand torque lug nuts, we do not use an impact gun to secure lug nuts. Very sorry for your opinion and experience. We have windows to our shop and you are always welcome to come out and see what we are referring to. I could post 1000 pictures of messed up lug nuts and studs, Ford and Dodge use capped lug nuts and Subaru studs constantly get stripped. Imagine a screw going in and out, eventually the whole will get worn and stripped. This is when automotive shops get a bad name. And lastly here at Nello, if we would have stripped your lug nut, WE WOULD have covered it.  Our techs always admit if a mistake is made. We are honest and have no reason to blame the customer. We were simply trying to help and point out what was found as soon as we found it. Better luck next time!

The Team at Nello Tire
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