Nelson Tire & Auto Inc


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

77 Reviews

97% Would Recommend
98% Business Response
Latest Review about 18 hours ago
Robert K. on 11/21/2017
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"battery died"
The problem was fixed right away.
Vehicle: Toyota Prius
Service Date: 11/21/2017
Review Created: 11/21/2017 08:15 PM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/22/2017

I'm just glad we got that car started and you ended up getting the door latch free so it could close.  Thank you for your continued support.

Mike S. on 11/20/2017
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Mike said they did everything he asked them to do.
Vehicle: Chevrolet Impala Limited
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/21/2017

Thank  you Mike as always its a pleasure to do business with you. And we hope that out pick and delivery service is satisfactory for your repair needs.

Jeff V. on 11/20/2017
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Jeff said this business did a good job.
Vehicle: Ford Focus
Category: Service
Service Date: 11/09/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/21/2017

Thank you for your continued business with us... one ford focus at a time.

Jeff H. on 11/17/2017
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Jeff said this business did a good job.
Vehicle: Jeep Liberty
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/21/2017

Glad we could take care of the repair. we were sad to see that you got a nail in the tire after we fixed it.

Donna T. on 11/16/2017
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Donna said this business was awesome and Josh was great.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/21/2017

We only try to hire the best. glad to hear you had a good experience.

Deb B. on 11/15/2017
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Deb said the service was good.
Vehicle: Ram 1500
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/21/2017

Thank you for stopping in with your repair needs.

Stephaine L. on 11/15/2017
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Stephaine said this business is very helpful and they can answer all of her questions. She has been to other places who take up to a week to service her vehicle. However, this business has her in and out within two days. They are really good about timing so she has her vehicle for work and school. He works around her schedule and puts her first.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/21/2017

We are glad we serve you well. that is our goal to take care of your needs and keep you on the road safely

Robert K. on 11/14/2017
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"Tire change"
Everyone did a great job.
Vehicle: Honda Odyssey
Service Date: 11/13/2017
Review Created: 11/14/2017 08:42 PM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/15/2017

Thank you for stopping in hope to see you again.

Kim W. on 11/13/2017
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Kim said they did a good job. They got right to it.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 10/17/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/14/2017

We are happy to figure it out for you. 

Shane K. on 11/10/2017
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Shane said he has been a customer for a long time. He would recommend the business.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/14/2017

Thanks Shane we were happy to build your car and get you going with your dream. If you need anything else we are here to assist you.

Kay W. on 11/09/2017
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"Friendly - helpful - trustful"
Know they do a great job.
Vehicle: Ford Police Interceptor
Service Date: 11/06/2017
Review Created: 11/09/2017 01:22 PM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/09/2017

Thanks Kay enjoy your trip to warmer places.

Pat H. on 11/08/2017
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"Nelson Tire and Auto"
.Very friendly and relatively fast service
Vehicle: Buick Lucerne
Service Date: 11/07/2017
Review Created: 11/08/2017 11:47 AM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/08/2017

Pat we love having you come to the shop. And the cookies are definitely a plus in our book. Thank you for your continued business

Mara A. on 11/04/2017
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"Air works in truck for winter"
They fixed our blower motor on our can in our truck fast! Now we have heat for winter. Thank you!!! A+++. Will do business again.
Vehicle: Chevrolet Silverado SS
Service Date: 10/27/2017
Review Created: 11/04/2017 08:18 AM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/08/2017

We hope to see you for further service. It was our pleasure to get your heat working for the winter...

Kris S. on 11/02/2017
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Kris said this business has always treated her well.
Vehicle: Ford Flex
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/14/2017

Glad we continue to serve you with satisfaction

Jeff D. on 11/02/2017
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Jeff said the staff at this business were efficient and they did a good job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/26/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/14/2017

Jeff glad we found the issue that was cheaper than what we all initially thought

Charles T. on 10/30/2017
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"Fantastic "
Just terrific. These guys will bend over backwards to help you out. Very skilled technicians, reasonable prices.
Vehicle: Chevrolet Impala
Service Date: 10/30/2017
Review Created: 10/30/2017 07:55 PM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 10/31/2017

Thanks for the review Charles, It's always great to hear the feed back from our customers experience.

Ivan K. on 10/30/2017
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Ivan said this business took care of the problem and his vehicle is still working well.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer S. on 10/30/2017
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Jennifer said they did a good job. They always try to correct the problem.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/08/2017

I was so happy to test drive your Sonic and figure out what was going on. Your vehicle really tossed a hard one our way with the things it was doing and not doing.

Amanda L. on 10/27/2017
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"Great service, friendly people."
I have broken and had a flat in the last couple of months, even though this was out of hours I was able to make an appointment for the next day. They squeezed me in even though they are very busy and got me back on the road.
The staff are very friendly and gave me a ride back to work.
The prices are also reasonable. I would recommend.
Vehicle: Nissan Sentra
Service Date: 10/25/2017
Review Created: 10/27/2017 09:01 AM
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Dave M., CEO at Nelson Tire & Auto Inc responded on 10/30/2017

as always its a pleasure to get you back on the road safely. Thanks for getting a hold us us when you were in need of repairs.

Angela S. on 10/27/2017
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Angela said they did a good job.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/06/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
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Dave M., CEO at Nelson Tire & Auto Inc responded on 11/08/2017

Glad to hear Angela. see you durring your next visit.

Displaying Review 1 - 20 of 77 in total