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Nimey's New Generation Cars

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,048 Reviews)
84

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
5
Total ReScores
4.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

Welcome to Nimey’s New Generation Cars
Nimey's understands cars, our customers, and our community.

The team at Nimey's New Generation Cars welcomes you to our used car dealership and service center in Utica, NY! Our goal is to help you find the vehicle you're looking for at a price you can afford while staying true to our roots as
Welcome to Nimey’s New Generation Cars
Nimey's understands cars, our customers, and our community.

The team at Nimey's New Generation Cars welcomes you to our used car dealership and service center in Utica, NY! Our goal is to help you find the vehicle you're looking for at a price you can afford while staying true to our roots as dedicated members of the Utica community.

Nimey's dates back to 1964 when we opened our doors as Utica's friendly neighborhood mechanic shop. Our strong background in the vehicle service industry helped us understand cars better - their maintenance, their inspections, their detailing - and paved the way for us to become the trustworthy used car dealership we are today!

Our passion for cars, customers, and community makes us a top choice for folks from Utica, Syracuse, New Hartford, and all across Central NY who depend on Nimey's for quality used vehicles at unbeatable prices.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(315) 733-2277

Business Hours

Mon
7:30 AM - 6:30 PM
Tue
7:30 AM - 6:30 PM
Wed
7:30 AM - 6:30 PM
Thu
7:30 AM - 6:30 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2104 Dwyer Ave Utica, NY 13501
Nimey's New Generation Cars' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,048 Reviews)

JB
gravatar
John B.
Oneida, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2026
verified customerVerified Customer
8
Excellent service & clear answers to questions
My questions were clearly and understandably answer. All the service employees that i interacted with were very fiendly, courteous and knowledgeable. Service as far as quality was very good, from what I can determine. I was made aware of a developing service problem and it was addressed with my permission. What cost you a star were two things: 1) If you promise a customer a callback or text, don't force the customer to call you. I know you get busy and no doubt overwhelmed with work. Nonetheless it is irritating to your customer who is waiting. This was addressed by Rachel, without me having to raise the issue, as my interaction with the service department progressed. Kudos to Rachel for the texts and phone calls to keep me informed. 2) The serpentine belt needed be replaced after only a year and a half. I purchased the van from Nimey's at that time. I specified at that time the serpentine belt be replaced since it squealed loudly. This was my one condition before I purchased the van. The belt was replaced and the squeal stopped. A year and a half later as the belt was starting to squeal just a little, I was told the belt and two pullies needed to be replaced. It is my understanding this type of repair need only be done approximately every 3 to 5 years. I am not saying that the bare minimum repair was done so I would buy the van and it may just have been my luck of the draw, but it left me wondering. On the plus side most of that repair was covered by the warranty I had purchased when I bought the van. I understand repair shops and car dealers are what they are, and need to turn a profit in order to pay a decent wage to their employees on which to live. I am just pointing out, while employees are not to be taken for granted neither are customers. I believe this review to be honest and fair to all concerned just as you requested; calling balls and strikes as I see them. These are my opinions. I have no axe to grind here and truely appreciate all the service performed on the van. I hope you receive this review in the spirit in which it is given. Thank you.
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