Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

401 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 10 days ago

Reviews


VS
VICTORIA S.
Sebastopol, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Easy, they let me use a car without fussing with paperwork.
The work was done in a timely manner, good communication.

JR
JUSTIN R.
Sonoma, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
High quality work for a good price.
Great Service Work and exhaust job on my Turbo Mini Cooper Clubman.

HC
Henri C.
Sebastopol, CA
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Henri said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Petaluma, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
John said the employees do the job well. He has confidence that they find the problem.
This review was collected via phone interview by Customer Research Inc.

RL
RICHARD L.
Santa Rosa, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Friendly, Knowledgable, Helpful, and Honest
Been going there for 24 years and have always been satisfied. My only regret is I probable won't be able to afford a new BMW when and if my 13 year old 325 ever wears out!

MF
Mario F.
Santa Rosa, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Mario said the business was very informative and they provided good service.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Petaluma, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Susan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Honest
NBB let me know it was only a sensor and my brake pads did not need replacing.
I appreciate their integrity and trust they will always do right by me.
Thanks!

JB
JENNIFER B.
Santa Rosa, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Always provided service in a timely fashion!
They have provided service for several years for my Mini Cooper!

SC
Steven C.
Santa Rosa, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Steven said the facility provided great customer service.
This review was collected via phone interview by Customer Research Inc.

ML
MICHAEL L.
Santa Rosa, CA
BMW 2 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Fast, friendly service!!
I called because the air pressure warning light came on suddenly one night while I was driving on the 101. I called Northbay Bavarian the next day. They said to bring my car right in. I did. They adjusted the air pressure in all four tires, reset the light .... and attached my license plate to the front of my car. And all without charge. Service can’t get any better than that!!

OL
Olivia L.
California
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Olivia said the staff were nice to her but the prices for the services that she needed are extremely high which caused her to go to another facility.
This review was collected via phone interview by Customer Research Inc.

SJ
SUSAN J.
Healdsburg, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Outstanding! As always.
The folks at North Bay Bavarian are wonderful. They go out of their way to be helpful and accommodate my needs. They are honest and very easy to work with. I highly recommend them!

NT
NANCY T.
Geyserville, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
YOU GUYS ARE THE BEST!!!!!! So Honest and always there for you and your Car......Very Polite and Friendly....
What makes this place so Great are the People and The Mechanics with their great skills and knowledge..
They are always there to answer your questions and are so Nice and Polite and very Helpful...They are
also very Honest...YOU GUYS ARE THE BEST!!!!!! I wouldn't take my Car to anyone else but you GUYS!!!!
I trust you Completely.....Thanks for always being there to work on my Car and answer my Questions....

DT
David T.
Monte Rio, CA
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
David said this business was good, but expensive.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
California
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Anthony said the cost for the estimate was a little too high. But the location is very well taken care of, and the staff do a great job.
This review was collected via phone interview by Customer Research Inc.

JM
JIM M.
Windsor, CA
BMW 740iL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Amazing, as always!
Matt, James, Rick, the entire crew at NBB have always done an outstanding job with our BMW cars... Great service and always with a smile! They set the bar high and always surpass my expectations.

EB
Edward B.
Santa Rosa, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Edward said that they do great work for not a lot of money and they are honest.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Santa Rosa, CA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
James said the staff was helpful, and they completed the job on the same day.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
California
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Aaron said that the business is amazing, amazing. He would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 401 in total