Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

862 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
99% Would Recommend
Latest Review 5 days ago

Reviews


PC
PATRICIA C.
Carol Stream, IL
Chevrolet Impala Limited
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019
Professional and courtesy
I appreciate the services, I received were done on my Chevy.
I am looking for a trusty mechanic, that I could trust with the up keep
of my car. Just like I trust my doctors, until you give me a reason not to
return. I have recommended to my daughter. But she is concerned, if you guys experienced working on foreign cars. Such as a Volkswagen.

Verified Customer
Carol Stream, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
correction 2/8/19 review
I should have explained my unhappy comments better. There was nothing wrong with the work done by the mechanic - it was the lack of indepth explaining done to me, North Gary called me and explained things to
me and I have a better understanding, not many companies would take the time to do this, you could not find better people to work on your car

Gail Albers AKA anonymous

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2019
see below
the person who sets up appointments and advises cost need to be retrained very unhappy with this visit - first time in more years I can count Will have to really think about them being recommended by me right now
Frank D. from North Gary Auto Care Center responded on 02/14/2019

we spoke with customer and she wishes to give us a higher score


MM
mark M.
West Chicago, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Mark said the staff provided timely service.
This review was collected via phone interview by Customer Research Inc.

DP
Dharmik P.
Carol Stream, IL
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dharmik said the service was perfectly fine.
This review was collected via phone interview by Customer Research Inc.

NF
Nick F.
Illinois
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018 Category: Service
Nick said they did the job at a reasonable time frame, considering that he did not have an appointment
This review was collected via phone interview by Customer Research Inc.

GB
Gearald B.
Carol Stream, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Gearald said the staff were friendly and got the service finished quickly.
This review was collected via phone interview by Customer Research Inc.

FK
Falasha K.
Glendale Heights, IL
Honda Accord Wgn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Falasha said the business was excellent, very professional, very hands-on, time efficient, and the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

CW
Cindy W.
West Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Cindy said they did a good job.
This review was collected via phone interview by Customer Research Inc.

GZ
Gus Z.
Glendale Heights, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Gus said the service was really good.
This review was collected via phone interview by Customer Research Inc.

ME
Michelle E.
Carol Stream, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Spoke with Mary. She said Michelle was pleased and happy. They have been using them for 25 years and they are great.
This review was collected via phone interview by Customer Research Inc.

MS
MARY S.
Winfield, IL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Employees
I have always been treated fairly. They give me a ride home if I have to leave my car there. Everyone is kind and prices reasonable

JH
John H.
WEST CHICAGO, IL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
John said they did a good job and that he has no problem after the service.
This review was collected via phone interview by Customer Research Inc.

KH
Ken H.
Elgin, IL
American Motors Javelin
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Ken said he was satisfied with the very good service.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Winfield, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Michael said they had great customer service and they were honest.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Carol Stream, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Tony said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Illinois
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Chris said he went to the business to get his tire fixed. The staff made him sign a waiver saying they are not liable for his tire if the repair does not hold up.
This review was collected via phone interview by Customer Research Inc.

EC
Ernesto C.
Illinois
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Ernesto said he had no service complaints.
This review was collected via phone interview by Customer Research Inc.

JH
JERRY H.
Carol Stream, IL
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Location convenients and complete services available
They provide complete and quality automotive services

LS
LARRY/JUDY S.
Carol Stream, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Great, conscientious care for 40 years!
The North Gary team has consistently cared for our cars for 4 decades. This allows us peace of mind and 15 years or more of car use.

Thank you.

RG
RAY G.
Carol Stream, IL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great service with Care.
Great people and great work. Thank you Frank for all your help and care for your clients.

Displaying Review 1 - 20 of 862 in total