North Gary Auto Care Center


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

799 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago
Elie H. on 02/20/2018
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Elie said she was happy with the service at the business. They were quick, the cost was efficient, the waiting room was nice and her vehicle is running well.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/15/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Steve W. on 02/19/2018
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Steve said he appreciated the timeliness of the service at the business. They were accommodating and got him in at the last minute. They went above and beyond in finding a part that would fit his vehicle.
Vehicle: Hyundai Accent
Category: Service
Service Date: 02/14/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Kassandra L. on 02/16/2018
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Kassandra said the business was very helpful with information and it had good prices. They were all nice and friendly.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Judy C. on 02/12/2018
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Judy said they were great.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/26/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
John F. on 02/10/2018
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John said everything was fine with the visit, but the cost wasn't in his favor.
Vehicle: Dodge Durango
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
David N. on 02/09/2018
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David said the business accommodated his family.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/02/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Joan H. on 02/06/2018
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Joan said the business is good, and she did not have to wait.
Vehicle: Ford Escort
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Melissa H. on 01/31/2018
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Melissa said they have been friendly and honest with her since she moved into the area.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/24/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Larry H. on 01/26/2018
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Larry said they did an outstanding job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/24/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Howard L. on 01/24/2018
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Spoke with Sheila. She said the customer service is excellent. The staff answered all the questions properly and did a good job. The price was good.
Vehicle: Pontiac G6
Category: Service
Service Date: 01/18/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Wendell N. on 01/20/2018
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Wendell said he would recommend this business for service.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/04/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
SUE L. on 01/19/2018
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"Outstanding service!"
I went in for brakes but came away with a lot more. I was very impressed that this place did a complete inspection on my car before they gave me the new brakes. They told me that my battery was low. They even noticed that my car had a recall from several years ago that the dealer never picked up when I had them do maintenance checks! This was my first time getting service on my car at this place, but I will definitely be back!
Vehicle: Toyota Highlander
Service Date: 01/16/2018
Review Created: 01/19/2018 08:01 PM
SANDRA O. on 01/04/2018
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"Friendly people "
The owner and the employees are very friendly and very helpful.
Vehicle: Buick LaCrosse
Service Date: 12/15/2017
Review Created: 01/04/2018 03:12 AM
Wayne P. on 01/04/2018
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Wayne said they did their work and got it done. The work they could not do, they told him what to do. He recommends them, all the time.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/29/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
David W. on 12/13/2017
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David said the staff got his vehicle back to him when they said they would.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 12/11/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Tony M. on 12/13/2017
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Tony said he experienced fine service. The employees were nice, up front, and informative.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/01/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
SARAH S. on 12/11/2017
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"Trustworthy service"
The guys here really care about their customers! They didn’t remove the air filter when doing an oil change on my car because they thought it would break getting it out it was screwed on so tight. They didn’t want to accidentally break it when they knew they didn’t have a replacement part on hand. I appreciated their thoughtfulness and would definitely return here for any type of work needed to be done!
Vehicle: Toyota Corolla
Service Date: 12/08/2017
Review Created: 12/11/2017 07:58 PM
FRANK F. on 12/01/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"RIPOFF!!!!!"
Was in a bind and saw this dump had good reviews so I brought my vehicle in, boy was that a mistake. The amount they charge to diagnose the problem is insane and then when they don't find anything they still charge you!!! AVOID THIS PLACE AT ALL COSTS!!
Vehicle: Jeep Grand Cherokee
Service Date: 11/30/2017
Review Created: 12/01/2017 07:58 PM
Frank D. at North Gary Auto Care Center responded on 12/21/2017

Frank I'm sorry you feel you had a bad experience with our repair shop we do our best to repair everyones vehicle correctly.We talked and I told you we needed time to diagnose your truck and perform a smoke test and you then gave us authorization. We then performed the manufacturers recomended testing including sensors and leak check replaced the fuel cap and cleared the diagnostic codes reset the system test drove spending at least 1&1/2 hours on it using $6200 worth of eqipment, which at this time has fixed your Jeep. You picked up your jeep and now gave us a bad review.We have since talked and gave you a refund which then you said you would rescore us we also offered to discount any further repairs.I would appreciate if you would take the time to rescore us Thank You Danny

PETER M. on 11/28/2017
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"Always trustworthy and reliable!"
I’ve always had excellent service and fair prices on work done on several different cars.
Vehicle: Mazda MX-5 Miata
Service Date: 11/22/2017
Review Created: 11/28/2017 06:59 PM
Aricka A. on 11/24/2017
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Aricka said the service at this business was fine and she would recommend them.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 11/17/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 799 in total