ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 2 days ago
Hildegardo L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hildegardo said he was treated well and the service was good.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/03/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
PEGGY S. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok"
Would like to get coupons in the mail for oil changes for 14.95 I have not received them lately And only need to know of important things they find on the car I was charged too much for a license plate light I should have waited but other wise they are fine
Vehicle: Kia Rio
Service Date: 01/12/2018
Review Created: 01/13/2018 09:18 AM
Mike F. on 01/13/2018
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Mike said Jimmy did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Casey K. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Casey said he didn't have any issues.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Dennis J. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said everything was good and the employee's service was perfect.
Vehicle: Ford Escape
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
JUDY P. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
I have been coming there for 1year now, was recommended by my cousin who is a long time customer. I now am also a very satisfied customer and am very happy with your staff and the customer service
Vehicle: Chevrolet Malibu
Service Date: 12/29/2017
Review Created: 01/05/2018 05:06 PM
AMUR A. on 12/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"😟"
My husband picked up a car yesterday which was Saturday Dec 12th and the tire light was still on and rare tire on the left was wobbling. I wil drop off my car again on Tuesday Jan 2nd after work
Vehicle: Chevrolet Cobalt
Service Date: 12/29/2017
Review Created: 12/31/2017 08:01 AM
Gary H. on 12/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gary said this business is good, reliable and prompt. His vehicle is in right away.
Vehicle: Land Rover Discovery Series II
Category: Service
Service Date: 12/06/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Bianca W. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and friendly service!"
Got front brake pads and rotors replaced along with both headlights. Friendly staff and comfy waiting room. Super reasonable pricing! We were in and out quicker than anticipated! Will definitely return and highly recommend.
Vehicle: Nissan Altima
Service Date: 12/26/2017
Review Created: 12/26/2017 07:54 PM
Paris S. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paris said she is satisfied with the services provided by this business, and has no complaints.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/08/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
RALPH H. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thumbs Up"
I trust the work they do.
Vehicle: GMC Safari Passenger
Service Date: 12/22/2017
Review Created: 12/23/2017 02:35 AM
Bernard G. on 12/23/2017
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Bernard said the business did a really good job. They are nice, and he is glad everything got done.
Vehicle: Jeep Compass
Category: Service
Service Date: 12/15/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Joseph O. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said the staff did the job that he wanted them to do.
Vehicle: Ford Excursion
Category: Service
Service Date: 12/14/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Phil D. on 12/15/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Phil said he has been getting the run around from this business. He took his vehicle to another business and they told him none of the things this business told him about are the real problem.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
DENNIS R. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
It is always a good experience when I bring my cars in for service at AAC. The staff is friendly, they throughly explain the repair, and the costs are fair.
I have told my friends about my experiences and highly recommend them to others.
Dennis
Vehicle: GMC Acadia
Service Date: 12/13/2017
Review Created: 12/14/2017 07:34 AM
Angel P. on 12/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Angel said she had an additional issue with her vehicle and she told the business about it, but they did not take care of it right away. The issue was that her oil light was on, so she asked them to check the oil. They told her they checked it and reset the sensor, however as soon as she started up her vehicle the oil light was still on. The business had to take it back and refill the oil. She would have hoped that they would have done what she asked originally and fixed the problem before she got her vehicle back. However, other than that, it was a great experience and she will use them again.
Vehicle: BMW X3
Category: Service
Service Date: 12/04/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Darryl B. on 12/13/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Darryl said the service was okay and this business got the job done. Their communication needs improvement. He took his vehicle in for one specific thing and they found more and more things that were wrong with it. His vehicle is under warranty but they told him the parts were not under warranty, so he was spending money out of his pocket which was not necessary.
Vehicle: Dodge Charger
Category: Service
Service Date: 12/07/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
James K. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he has been going to the business for years. He likes doing business with Paul. They are well priced. They do what they say they are going to do.
Vehicle: Chrysler
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Bernard U. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Had an appointment, took my car right away.I went to their super waiting room to read the newspaper, had a cup of coffee, then the popcorn was ready, before I finished the popcorn my car was finished. Why do I have to keep writing, just to fill up the required no. of words.
Vehicle: Ford Windstar Wagon
Service Date: 12/06/2017
Review Created: 12/09/2017 02:14 PM
Shaunte H. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shaunte said all the guys that provide service for this business are great. She has been going there for over 10 years and has never had an issue.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 11/25/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
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