Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

610 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago

Reviews


SH
Scarlet H.
Addison, IL
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Scarlet said the business did great work on her vehicle. The staff were pleasant to work with. They completed her services in a quick manner. The facility is convenient for vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

RP
Ronald P.
Broadview, IL
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Ronald said the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

SW
SHARON W.
Wood Dale, IL
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great Service
Moved back into area and was so glad to be able to go back to AAC I was a half hour late for oil change and tire rotated but no problem. Was out in about 30 minutes. Friendly staff. Waiting room is comfortable. Even took a competitors coupon.

DD
Dennis D.
Addison, IL
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Dennis said that the service was great.
This review was collected via phone interview by Customer Research Inc.

AP
Angela P.
Addison, IL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Angela said the staff were able to complete all the repairs on her vehicle in a timely manner, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

AA
Aheed A.
Glendale Heights, IL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Spoke with Aheed's wife. She said the staff responded to her needs and provided good service.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Wood Dale, IL
Chevrolet Chevy Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Kim said he was very lucky to find a mechanic that knew what he was doing. He fixed the problem and he brought other problems to his attention. He's been a long time customer.
This review was collected via phone interview by Customer Research Inc.

AY
Andrea Y.
Chicago, IL
Dodge Journey
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/08/2018 Category: Service
Andrea said she's been taking her vehicle in to get her heater fixed for a while now, and it's still not fixed. No one ever tried to resolve the issue. She made an appointment to get her oil changed. No one told her the facility where she purchased her vehicle from had closed. It was supposed to be free oil changes for a year and the lady at the front desk was very rude, condescending and very unprofessional. She also made a comment about her heater as if the place where she had purchased and this facility are working together.
This review was collected via phone interview by Customer Research Inc.

DH
Darius H.
Roselle, IL
Mercury Monterey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Darius said the employees helped him out and did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Addison, IL
Ford Super Duty F-350 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Joe said, this business has good prices and they were able to fit him in on his schedule..
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Des Plaines, IL
Pontiac Sunfire
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/20/2018 Category: Service
Dan said the business broke his windshield and denied it. He said they fixed it but would not take the blame for breaking it.
This review was collected via phone interview by Customer Research Inc.

BJ
BOB J.
Chicago, IL
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
friendly people great service
friendly people great service

KV
Karen V.
Wood Dale, IL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Karen said the staff was very friendly and the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
Jaime L.
Addison, IL
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Jaime said he has used this business for a long time, and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

DR
Diane R.
Addison, IL
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Diane said the staff were good and always attentive.
This review was collected via phone interview by Customer Research Inc.

RE
Rich E.
Addison, IL
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Spoke with Dora. She said the employees were good to her and she appreciates their service.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Carol Stream, IL
Plymouth Voyager
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Joe said the staff was great but the service took longer than he wanted. He was satisfied with the work done.
This review was collected via phone interview by Customer Research Inc.

DR
DENNIS R.
Itasca, IL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Always A Great Job
I always have a great experience when I bring my cars in for service at AAC. The people are knowledgeable and friendly and always perform honest work for a reasonable price. They look the car over throughly and point out some issues that might cause future problems. They are honest and operate on a high professional level.

MC
Maria C.
Hanover Park, IL
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Maria said this business is very friendly.
This review was collected via phone interview by Customer Research Inc.

JE
JENNIFER E.
Schaumburg, IL
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Great service with qualifying technicians
Quick oil change service provided by qualified technicians. AAC doesn’t try and over sell you on services. The waiting area is comfortable for families to wait. The work is done correct the first time and are very friendly. We drive from Schaumburg to get our cars serviced. I highly recommend them for all your car needs.