Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

645 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 2 days ago

Reviews


IK
Ian K.
Addison, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ian said everyone was nice and polite and friendly. The work turned out great as well.
This review was collected via phone interview by Customer Research Inc.

CL
Cheri L.
Oak Brook, IL
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cheri said the business did a great job. They were very helpful and nice.
This review was collected via phone interview by Customer Research Inc.

JF
Jeni F.
Illinois
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jeni said the business took very good care of both her and her vehicle.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Illinois
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Bob said this business did a great job for him in everything they did. They did more than enough. This staff took care of a major problem for him. He was impressed.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Downers Grove, IL
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
John said they are communicative, they let him know what needs to be done now and they offer alternatives when possible. He said they are not out to get his last penny.
This review was collected via phone interview by Customer Research Inc.

PG
Paulli G.
Lombard, IL
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Paulli said the service was good. The work was done quickly. His service was done right on time.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Addison, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Honest & Excellent Service
AAC has been my exclusive auto repair shop for my family's seven cars for 15+ years. Scott & Tim always provide superior, honest service at reasonable prices. AAC goes the "extra mile" to ensure we are always satisfied with their service, plus AAC firmly stands behind their service.

CH
Chris H.
Illinois
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Chris said he's pleased with the service. The employees do a great job every time he comes in.
This review was collected via phone interview by Customer Research Inc.

KM
Karson M.
Illinois
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Karson said the service was quick and easy. They got him in and out in less than 15 minutes.
This review was collected via phone interview by Customer Research Inc.

TL
Tabitha L.
Forest Park, IL
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Tabitha said the owner and mechanic were very patient with her. They worked with her regarding payment. They showed they really cared. The owner is a good person to do business with.
This review was collected via phone interview by Customer Research Inc.

IH
Ibrahim H.
Illinois
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Ibrahim said the service was wonderful and really good. He had an appointment at 2 pm, he didn't get there until 3 pm and the employees still got him in for service. They were nice, polite, professional and did a really good job. The job was supposed to take from 1 hour to 1 1/2 hours, but was done in under 1 hour. The facility was clean and beautiful.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Addison, IL
Ford Transit Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Brian said the business has a good turn around rate.
This review was collected via phone interview by Customer Research Inc.

SR
Steven R.
Glen Ellyn, IL
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Steven said they do a really good and he has nothing but good things to say.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Addison, IL
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Robert said the staff at this business is honest and they seem to know what they're doing when it comes to fixing vehicles. His experience overall was very pleasant.
This review was collected via phone interview by Customer Research Inc.

MK
Maliha K.
Illinois
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Maliha said she has to take her vehicle back in because of the same problem she took it in for yesterday.
This review was collected via phone interview by Customer Research Inc.

SW
SHARON W.
Melrose Park, IL
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Great Service
Car was making noise so took it in to AAC. Needed brakes. Watched TV while they worked on car in their comfortable waiting room. Tim at front desk is fantastic. Out in about an 1 1/2 hours. Always take my car there. They have gained my trust over the years.

GH
GARY H.
Addison, IL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Great people, and good service..
Great service, and good people.

MG
Marceelino G.
Wood Dale, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Marceelino said he trusts the business.
This review was collected via phone interview by Customer Research Inc.

DE
DENNIS E.
Naperville, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Preventative maintenance
I always take our cars to Addison Auto Clinic for oil changes. I like the fact they check the car over for typical and out of the ordinary wear. I appreciate their honesty. They're a good auto repair shop.

EA
Eddie A.
Glendale Heights, IL
Chevrolet Astro Cargo Van
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Eddie said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.