Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 735 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 4 days ago

Reviews


WH
Wayne H.
Addison, IL
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Wayne said they seem to be very honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Addison, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Greg said the business is good. He will recommend them to others.
This review was collected via phone interview by Customer Research Inc.

RB
Ronald B.
Elmhurst, IL
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Spoke with Renee. She said it was a day longer than expected, to finish work. The work is good with reasonable prices.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Hampshire, IL
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Mike said the business has competitive prices and they do good work.
This review was collected via phone interview by Customer Research Inc.

MK
Maliha K.
Illinois
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Maliha said she has to take her vehicle back in because of the same problem she took it in for yesterday.
This review was collected via phone interview by Customer Research Inc.

EA
Eddie A.
Glendale Heights, IL
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Eddie said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Darius H.
Roselle, IL
Mercury Monterey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Darius said the employees helped him out and did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Carol Stream, IL
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Joe said the staff was great but the service took longer than he wanted. He was satisfied with the work done.
This review was collected via phone interview by Customer Research Inc.

SA
Stephanie A.
Addison, IL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Stephanie said she is a return customer. She had a hiccup in her brakes, but other than that, everything was good. This business usually has the best price around, and it is right around the corner from her place.
This review was collected via phone interview by Customer Research Inc.

PS
PEGGY S.
Carol Stream, IL
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018
Ok
Would like to get coupons in the mail for oil changes for 14.95 I have not received them lately And only need to know of important things they find on the car I was charged too much for a license plate light I should have waited but other wise they are fine

GH
Gary H.
Addison, IL
Land Rover Discovery Series II
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Gary said this business is good, reliable and prompt. His vehicle is in right away.
This review was collected via phone interview by Customer Research Inc.

AP
Angel P.
Chicago, IL
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Angel said she had an additional issue with her vehicle and she told the business about it, but they did not take care of it right away. The issue was that her oil light was on, so she asked them to check the oil. They told her they checked it and reset the sensor, however as soon as she started up her vehicle the oil light was still on. The business had to take it back and refill the oil. She would have hoped that they would have done what she asked originally and fixed the problem before she got her vehicle back. However, other than that, it was a great experience and she will use them again.
This review was collected via phone interview by Customer Research Inc.

BM
Babar M.
Chicago, IL
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Babar said he wishes that the staff would provide free refreshments such as donuts.
This review was collected via phone interview by Customer Research Inc.

PS
PEGGY S.
Carol Stream, IL
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017
ok
welll the place seems fine for oil changes but there was no coffee the area for waiting was nicely decorated but the amenities such as coffee pop and popcorn were below par . I also need a new coupon for my next visit and I did not get one for a 14+ oil change I don't know why they are not sent to me anymore or are not given at the time of the payment I would like someone to send me that coupon for my next oil change at Addison Il

ES
Eric S.
Addison, IL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Eric said the service didn't turn out how he wanted it to, but it was not bad.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Addison, IL
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2017 Category: Service
Gary said he had to take his vehicle back because the oil was low and it was not checked.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Bensenville, IL
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2017 Category: Service
Jeff said everything was great. It was great service. He has used this business before and will keep using them and recommends them to other people.
This review was collected via phone interview by Customer Research Inc.

MG
Marceelino G.
Wood Dale, IL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Marceelino said they did a great job and he's already recommended them.
This review was collected via phone interview by Customer Research Inc.

DK
DIANE K.
Addison, IL
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017
Always thorough!
The team here always makes me feel comfortable that they are doing thorough work and giving honest feedback. I wouldn't take my vehicles any where else. Thanks again AAC ...Tim, Scott and team !

AA
Andrew A.
Villa Park, IL
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2017 Category: Service
Andrew said it took a day or so longer than they had estimated. Even so, there was no problem with the people or the service.
This review was collected via phone interview by Customer Research Inc.