Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

565 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RT
Ronald T.
Woonsocket, RI
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ronald said the staff provides good service, and he had been going there for years.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Bellingham, MA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Denyse. She said they are awesome. It is a wonderful business Their work is incredible, the service is unbelievable and they are always ready to help anybody that comes in.
This review was collected via phone interview by Customer Research Inc.

RT
Ronald T.
Woonsocket, RI
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ronald said the staff provides good service, and he had been going there for years.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Bellingham, MA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Denyse. She said they are awesome. It is a wonderful business Their work is incredible, the service is unbelievable and they are always ready to help anybody that comes in.
This review was collected via phone interview by Customer Research Inc.

JM
JAMANDA M.
Woonsocket, RI
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Great place
They are awesome and they are quick they don’t take there time they get right to it and call you to keep you updated !!

JM
Julie M.
Woonsocket, RI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Julie said her whole family has been going to this business for 20 years. She will not go anywhere else. The staff are very honest and they do a great job.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Woonsocket, RI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ken said he is happy with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Lincoln, RI
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Steve said the service was very good. The work was done quickly. The work was done at a fair price.
This review was collected via phone interview by Customer Research Inc.

LB
Lindsey B.
Woonsocket, RI
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Lindsey said the employees were very personable. They took care of her vehicle. They were efficient. The work was at a good price.
This review was collected via phone interview by Customer Research Inc.

KR
Kristin R.
Rhode Island
Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Tamara. She said the staff give excellent service.
This review was collected via phone interview by Customer Research Inc.

SB
SHAINA B.
Woonsocket, RI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Great place
This place gets the work done right the first time. It's easy to get an appointment, all of the staff are friendly, and the mechanic is down-to-earth, knowledgable and takes the time to explain everything with you. I tried going to other franchise chains that were closer to my job and stayed opened later, but after some poor experiences I've come back to this local shop. The experienced mechanic and personalized service makes it worth driving a few extra minutes, and dropping the car off overnight is easy.

WA
Wilfrid A.
North Smithfield, RI
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Wilfrid said there was no wasted time. They were in and out in half an hour. They're very proficient. He trusts their service and honesty.
This review was collected via phone interview by Customer Research Inc.

AC
ANTHONY C.
Warwick, RI
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Most Trustworthy Shop You Will Ever Find!!
Family owned and operated, NOT a corporate store or dealership that typically tries to rip you off. Mike and his crew always take care of my vehicle, as well as my girlfriends vehicle, with quality parts and the best service possible. Mike, the owner, is usually behind the counter with his wife Mary Anne or Karen. All very helpful and knowledgeable. I would not trust any other shop with my vehicle! Bottom line, this shop is the best around!

JD
James D.
Woonsocket, RI
Pontiac Grand Am
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2018 Category: Service
James said the business was not able to correct the issues that were occurring with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RR
Ronald R.
North Smithfield, RI
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Ronald said they did a very good job and they are the best.
This review was collected via phone interview by Customer Research Inc.

SR
Sue R.
Woonsocket, RI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Sue said that every time they take their vehicle in they receive good service, the staff complete work in a timely manner and they have never had any problems.
This review was collected via phone interview by Customer Research Inc.

EL
Emile L.
North Smithfield, RI
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Emile said the staff were very efficient and nice to work with.
This review was collected via phone interview by Customer Research Inc.

LP
Louis P.
North Smithfield, RI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Louis said every time he goes in to get his vehicle repaired his vehicle is fixed correctly and they are on time. He said they treat their customers with respect and every time he goes to the business it is overall a good experience.
This review was collected via phone interview by Customer Research Inc.

JJ
Jennifer J.
North Smithfield, RI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jennifer said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SR
Sam R.
North Smithfield, RI
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/17/2017
Never Again
Be weary of this place! Took my car in for simple service and after a full test they said it needed AB & C work, got my car home and than the nightmare began! Engine and oil light began to turn on as well as other issues. Brought back in to be told it now needed more work!!! Funny thing is my vehicle worked better before taking it to this place.

I think this place is overwhelmed and the mechanics need to be supervised better because they forget to do the most simplest things that I noticed once I looked under my hood. NO ACCOUNTABILITY, did not make good on their mistakes and they lost the service of my entire family and than some.