North Smithfield Auto Center

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

546 Reviews

99% Would Recommend
Latest Review 9 months ago

Reviews


SR
Sam R.
North Smithfield, RI
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/17/2017
Never Again
Be weary of this place! Took my car in for simple service and after a full test they said it needed AB & C work, got my car home and than the nightmare began! Engine and oil light began to turn on as well as other issues. Brought back in to be told it now needed more work!!! Funny thing is my vehicle worked better before taking it to this place.

I think this place is overwhelmed and the mechanics need to be supervised better because they forget to do the most simplest things that I noticed once I looked under my hood. NO ACCOUNTABILITY, did not make good on their mistakes and they lost the service of my entire family and than some.

PB
Peter B.
North Smithfield, RI
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Peter said his experience with this business was excellent, even though it took them over a week to get his vehicle fixed. It was a complicated job and they had to wait for parts. They got the job done the first time and they did it right.
This review was collected via phone interview by Customer Research Inc.

CM
COREY M.
Cranston, RI
Honda Civic
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/07/2017
Nothing good
I just wasted my money fixing my car cause I have brought it here twice and still my car is not fixed I was told to bring it back the day I got it out but with every time I bring my car there is something else wrong with my car when I get it back I'm very unhappy my check engine light is still on and it drives worse than before I brought it here

RP
ROBERTA P.
North Scituate, RI
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Great service every time!
Thank you for making sure everything was working well with my headlight.

BG
BETHANY G.
Woonsocket, RI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017
Excellent
I feel confident having North Smithfield Auto service my vehicle and their costumer service is wonderful.

LJ
Len J.
Bellingham, MA
Dodge Sprinter
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Len said he has no complaints.
This review was collected via phone interview by Customer Research Inc.

LV
Lyvia V.
Johnston, RI
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017 Category: Service
Lyvia said this business has great service.
This review was collected via phone interview by Customer Research Inc.

DS
Derrick S.
Woonsocket, RI
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017 Category: Service
Derrick said the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
Jeanne M.
Cranston, RI
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017 Category: Service
Spoke with Nancy. She said she was satisfied.
This review was collected via phone interview by Customer Research Inc.

RL
RENEE L.
North Smithfield, RI
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2017
oil change , air breather, tire rotation and a few other things.
I just wanted to say mike and the crew definitly goes the extra mile for you, they answer questions that you have and pretty much always has the solution, really happy when i go in there and get those big smiles from behind the counter.

MG
MARY G.
North Smithfield, RI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017
The car repairs were finished by Friday, 2 days sooner than expected.. Thank you
Thank you for explaining to my 20 year old son (who has been driving the car) about all the repairs that needed to be done, what the parts looked like and how they functioned. He says that the car is handling so much better, and is much quieter, as well !!

AL
Annmarie L.
Bellingham, MA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017 Category: Service
Annmarie said she has known Mike, the owner of the business, for years and she trusts him. Mike and his son make an excellent team.
This review was collected via phone interview by Customer Research Inc.

KB
Kristyn B.
North Smithfield, RI
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Kristyn said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CH
Chelsea H.
Woonsocket, RI
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Chelsea said they're very friendly and awesome.
This review was collected via phone interview by Customer Research Inc.

JS
Joanne S.
North Smithfield, RI
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
Spoke with Ralph. He said he had a great experience at the business.
This review was collected via phone interview by Customer Research Inc.

MM
MATTHEW M.
Mendon, MA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017
Friendly and Honest
They are always friendly, honest and listen to what I need. They never push anything that I can't afford and come up with the best service based upon my needs.

ML
Michael L.
Manville, RI
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Michael said this business provided pretty good service and the price was reasonable. He is also glad that they are open on Saturdays.
This review was collected via phone interview by Customer Research Inc.

LS
LES S.
North Smithfield, RI
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017
Excellent service
Experienced mechanics, great people, good service.

BP
Brian P.
Douglas, MA
BMW 530xi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Brian said the business did a good job, and they were timely.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Lincoln, RI
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Bill said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 546 in total