Northlake Automotive


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

140 Reviews

100% Would Recommend
Latest Review 3 months ago

Casey S. on 11/16/2017
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Casey said she loves this business. They are excellent. They provide great service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Derek C. on 11/16/2017
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Derek said every time he visits the business he is satisfied with the great service. The staff was very professional and they took their time explaining everything.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/08/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Peter E. on 11/13/2017
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"Up and running"
Great service, great price. Quickly got my truck back in service. I have been in for several times pver the years and always a good experience.
Service Date: 11/10/2017
Review Created: 11/13/2017 02:39 PM
DANIEL B. on 11/08/2017
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"Great honest service"
Michael always provides great honest service. He pointed out possible future issues and quickly repaired the bad brakes. I always know Michael will do a great job!
Vehicle: Scion tC
Service Date: 11/06/2017
Review Created: 11/08/2017 04:48 AM
Mary B. on 11/08/2017
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Mary said the employees were honest.
Vehicle: Mercury Montego
Category: Service
Service Date: 10/16/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Ruth P. on 10/31/2017
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Ruth said the service was very good and the price was reasonable.
Vehicle: Oldsmobile Silhouette
Category: Service
Service Date: 10/17/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Matiyas W. on 10/31/2017
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Matiyas said his experience was amazing. Mike's customer service was great because he kept in touch well. She will continue using this business.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Brandon W. on 10/30/2017
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Brandon said he has always received good service from this business. They finished the work faster than their original time frame. They showed him what was wrong with his vehicle. They were very quick. He was in and out in about an hour.
Vehicle: Kia Forte
Category: Service
Service Date: 10/24/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Ian C. on 10/30/2017
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Ian said he is a repeat customer of this business. They take good care of him.
Vehicle: Ford F-150
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Ron G. on 10/24/2017
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Ron said that Michael is a great and honest guy. He was very straightforward and trustworthy.
Vehicle: Ford Mustang
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
BRENDAN C. on 10/23/2017
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"Great, comprehensive service"
These guys know exactly what's going on and will do everything they can to help you.
Vehicle: Nissan Maxima
Service Date: 10/20/2017
Review Created: 10/23/2017 08:35 PM
Daniel M. on 10/19/2017
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Daniel said this business provided very good customer service and she had a wonderful experience. He trusts them.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
CAROLYN O. on 10/07/2017
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"Owner"
Great service
Vehicle: Toyota Camry
Service Date: 10/05/2017
Review Created: 10/07/2017 12:26 PM
MARTHA H. on 10/03/2017
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"Friendly, responsive owner; locally owned"
The owner was very responsive to my automobile needs; explaining what needed replacing and why; while also explaining what could wait until a future date.
Vehicle: Ford F-150
Service Date: 09/27/2017
Review Created: 10/03/2017 09:47 AM
Kevin C. on 09/29/2017
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Kevin said he would recommend this business.
Vehicle: Kia Spectra
Category: Service
Service Date: 08/31/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
KIMBERLY M. on 09/26/2017
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"Quick & Efficient Service"
I came to Northlake Automotive with a dead battery and Michael took care of me in less than an hour!
Vehicle: Nissan Xterra
Service Date: 09/25/2017
Review Created: 09/26/2017 07:05 AM
Walter I. on 08/30/2017
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Walter said his overall experience was good. Mike does good work.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Brek S. on 08/30/2017
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Brek said the business treated him well. They were reasonably priced and they also had a good quality of service.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Anthony R. on 08/29/2017
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Anthony said they have really good customer service and they are honest.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/04/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Lisa J. on 08/29/2017
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Lisa said the business always provided good service.
Vehicle: Ford Edge
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 140 in total