OBrien Hyundai of Normal

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(4,171 Reviews)

ReScore Reviews™ (47)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
99% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Bloomington, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Great service!
Always courteous and professional.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/24/2020

Thank you for the great review to start this Tuesday with! Myself and the rest of the O'Brien Hyundai service team look forward to finishing another great year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great Holiday season!!!

Brandon Kessinger
Service Manager
309-664-1222


JB
Jordan B.
Bloomington, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020 Category: Service
Phenomenal
Currently I’m stuck working from home and the kids began remote learning the same day. They made everything easy for me so that I didn’t have to stop what we were doing to have my car serviced 🤗
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/24/2020

Thank you for your continued support of our service department. Myself and the rest of the O'Brien Hyundai service team look forward to finishing another great year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great week Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Bloomington, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020 Category: Service
Excellent Service Department
Professional service at reasonable prices. Great service advisors and service/repairs are completed on time. Great customer waiting area. A service department you can trust.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/23/2020

Thank you for your continued support of our service department. It's truly this kind of support that has made us the number one servicing Hyundai dealer in the district thank you. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Myself and the rest of the O'Brien Hyundai service team look forward to finishing another great year of customer service. Thanks again and have a great Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


DH
Dale H.
Odell, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020 Category: Service
Exceptional service!!!
I receive consistently exceptional service.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/23/2020

Thank you for the great review and your continued support of our service department! It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you. Myself and the rest of the O'Brien Hyundai service team look forward to finishing another great year of customer service. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Thanks again and have a great Holiday season!!!

Brandon Kessinger
Service Manager
309-664-1222


RS
Renika S.
North Riverside, IL
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2020 Category: Service
Great Team!
I have been coming to this location for well over a decade. And I love that I can go to a place that I can trust. So despite moving all over Illinois, and I still come to this location because it a place I know that I will always get quality work and customer service.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/23/2020

Wow thank you for the awesome review! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit. Thanks again and have a great Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Minonk, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020 Category: Service
Friendly and helpful service
They always make sure my car is healthy and safe. Make me feel like they care.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/23/2020

Thank you for taking your time to review us after every visit. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great Holiday season!!!

Brandon Kessinger
Service Manager
309-664-1222


RD
Ralph D.
Bloomington, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020 Category: Service
Great Team
We like going to OBrien Hyundai because everyone seems to have our best interests in mind. They help identify and solve our vehicle needs.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/23/2020

Thank you for the great review to start the week with! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


KW
Kelly W.
Downs, IL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Their efficient courteous and professional service department.
Their service department employees are caring, efficient, and professional.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/20/2020

Thank you for the great review to finish the week with! We appreciate your continued support of our service department. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Thanks again and have a great Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


LJ
Lorraine J.
Normal, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Service
I will always bring my my car there for services
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/20/2020

Thank you for the great review to finish the week with! We appreciate your continued support of our service department. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great Holiday season!!!

Brandon Kessinger
Service Manager
309-664-1222


RF
Rose F.
Streator, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Great as always
⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟zbove and beyond as aleays
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/18/2020

All I see is stars🤩🤩🤩🤩🤩 thank you!!! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great Holiday season!!!

Brandon Kessinger
Service Manager
309-664-1222


RF
Rose F.
Streator, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
Great as always
Great as always, above and beyond
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/18/2020

Thank you for always taking the time to review us after every visit. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Thanks again and have a great Holiday season!!!

Brandon Kessinger
Service Manager
309-664-1222


SD
Sharon D.
Normal, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Friendly
Personnel are very friendly and service is superior.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/18/2020

What a great review thank you! We are pleased to announce the opening of O'Brien glass. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


JV
Jim V.
Le Roy, IL
2014 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Professionalism on display.!!
Many times its the little things that matter. The waiting room is very comfortable drinks and pop corn available, TV & WIFI
Very relaxing atmosphere, you don't have someone coming up ever 10 minutes trying to sell you a new car. Over all very enjoyable experience.
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/18/2020

Thank you for the great review to start a Wednesday with! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great Holiday season!!

Brandon Kessinger
Service Manager
309-664-1222


VH
Volodymyr H.
Normal, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Все добре
Все добре
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/17/2020

Thank you the great review to finish a Tuesday with. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great rest of your week!!

Brandon Kessinger
Service Manager
309-664-1222


DC
David C.
Bloomington, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020 Category: Service
Exceptional service
Hey
BRANDON W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 11/17/2020

Thank you for taking your time to review us after every visit. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. We are pleased to announce the opening of O'Brien glass. We can now take care of your windshield replacements and repairs. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great week!!

Brandon Kessinger
Service Manager
309-664-1222