Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

759 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


CE
Chafic E.
Rochester, NY
Mercedes-Benz R350
Verified Customer
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04/16/2019 Category: Service
Chafic said the employees were good.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Rochester, NY
Ford Focus
Verified Customer
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04/14/2019
Best in Rochester
10 out of 10

FP
Francesca P.
Churchville, NY
Buick Enclave
Verified Customer
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04/11/2019
Awesome
They always take me right away. The service is professional, friendly, and fast. I’m very happy.

JR
Jared R.
Rochester, NY
Ford Police Interceptor
Verified Customer
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04/10/2019 Category: Service
Jared said they were super and awesome.
This review was collected via phone interview by Customer Research Inc.

CY
Craig Y.
Rochester, NY
Buick LeSabre
Verified Customer
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04/06/2019
reliability and on time as well as a fair price for the service they provide.
They have always done well in repairing my Buick and keeping it going.

SK
Steve K.
Spencerport, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Steve said he had a good experience and they did a good job.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified Customer
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04/01/2019
ALWAYS GREAT SERVICE
Had a problem with the car pulling to the left so I figured it was probably in need of an alignment due to hitting some nice Rochester potholes. After taking a ride with the owner, Joe, they ended up rotating the tires and then balanced them. Problem corrected! Another perfect diagnosis. Thank you Ogden Automotive.

RM
Robert M.
Spencerport, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Robert said the employees were friendly. They completed his service quickly. He had no issues with his service.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Spencerport, NY
Buick LeSabre
Verified Customer
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03/20/2019
Great service with quick turnaround
My car died on a snowy morning on my way to work. I had it towed to Ogden Auto where I get all 3 of our vehicles serviced and they were able to diagnose it was the alternator and had it replaced by noon the same day.

CI
Charlene I.
Geneseo, NY
Kia Optima
Verified Customer
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03/14/2019 Category: Service
Charlene said her overall experience was wonderful. She would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Rochester, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Ben said the business provides options for issues and there is no up selling.
This review was collected via phone interview by Customer Research Inc.

DG
Deral G.
Rochester, NY
Dodge Caravan
Verified Customer
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03/10/2019
The best!
Every time I bring my car here it is a wonderful experience they are very knowledgeable and honest!

DN
Denise N.
Brockport, NY
Honda Civic Cpe
Verified Customer
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03/10/2019
Great service !
Always quick and great service .

BF
Bill F.
Spencerport, NY
Ford Escape
Verified Customer
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03/06/2019
expert service fair and honest low prices
Just had our 2 vehicles tuned up including oil change. As usual the service was outstanding it's hard to improve on perfection, but Ogden Auto always goes above and beyond. We would never even think about going anywhere else. Spencerport is so fortunate to have this great auto shop. A big thank you to Joe for always taking such good care of us. He is the Best. As is all of the staff.

Marie and Bill

JB
Jeremy B.
Webster, NY
Pontiac Torrent
Verified Customer
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03/01/2019 Category: Service
Jeremy said he has been getting service at this business for years, and he is always satisfied.
This review was collected via phone interview by Customer Research Inc.

MF
Miklos F.
Rochester, NY
Chevrolet Silverado SS
Verified Customer
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02/22/2019 Category: Service
Miklos said every time he goes, the service is fast and done in time and he doesn't have to wait much. He recommends them to his friends.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Spencerport, NY
GMC Yukon
Verified Customer
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02/21/2019 Category: Service
Michael said they take care of him and give him good service.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
North Chili, NY
Toyota Tacoma
Verified Customer
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02/20/2019 Category: Service
Fred said they always do a good job. They're courteous and accurate with their estimate. He never has a problem with them.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
GMC Terrain
Verified Customer
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02/15/2019
Oil and then some
Called for an oil change and brought the car in early morning. Joe was outside shoveling the steps and greeted us with a smile. Left the car there and asked him to check it out. He called an hour later and said he recommended the air filter be replaced because it was pretty bad and I said sure, please do. He also said the inspection was up and would we like that done too? Kind of forgot about that! I asked him to do that too. All the work was done and the car ready not too long thereafter. Great place, as always.

PB
Pat B.
Spencerport, NY
Subaru Forester
Verified Customer
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02/10/2019
Friendly, honest
Great service every time. Thank you!