Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

719 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


JA
Jeff A.
Rochester, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jeff said the service is excellent, quick and speedy.
This review was collected via phone interview by Customer Research Inc.

MF
Miklos F.
Rochester, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Marta. She said that they are very satisfied with the place.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Flat Tire
Believe it or not we had 2 flat tires on 2 different cars within 2 days. Joe and team plugged the one and suggested we replace all 4 tires on the 1st car since they were the original tires. That's the plan before winter. Quick service, great place.

TD
Tim D.
Rochester, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tim said the employees completed the service he wanted in a timely manner. The work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Chili, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
FIXED MY TRUCK
We weren't sure that the truck could be fixed. They did a great job and it wasn't expensive. Quality work.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Elaine said she has used the business for a few years. She said they were honest and also trustworthy.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Hilton, NY
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Prompt service. Minimum wait.
Great ppl....great place.

AJ
Al J.
Churchville, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Al said this business takes care of whatever he needs done right away and on time.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
North Chili, NY
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Fred said he was pleased with the work and the price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rochester, NY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Good service at reasonable cost.
They were able to put a new blower motor in my Buick at same day that they became aware of the problem.

JD
Jay D.
Rochester, NY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Jay said that everything went well at the place.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Routine Maintenance
Dropped the car off at night and left the keys in the key slot with a note taped to the steering wheel. Had new wiper blades installed on the front and back, oil change and tires rotated. Also wrote “do any other scheduled maintenance”. Got a call the next day that everything was done. There wasn’t any other required maintenance due based on my mileage I was told so that was a good thing! Great folks, great service.

SC
Steve C.
Rochester, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Oil Change
Simply the best in Rochester!

MM
Mark M.
North Chili, NY
Kia Cadenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Always Available
Wayne and Joe are great. I didn't have a appointment but they squeezed me in and serviced my vehicle even though it was almost closing time ..

ED
Ernest D.
Spencerport, NY
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ernest said that he is a repeat customer to this business. The service is always just wonderful.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Routine Maintenance
Called the shop at the beginning of the week and asked if there was a particular day I could come in and drop off the car and leave it for the day. I have another car available so I was not in a rush. Joe told me to drop it off Wednesday or Thursday and I could pick it up the next day. That’s exactly what I did. Everything worked out as planned, the oil was changed, tires rotated, and anything else that needed to be done. Car delivered as promised and within the price quoted.

MD
Michael D.
Rochester, NY
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Spoke with Dillon. He said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Excellent Customer Service and business ethics!
Ogden Automotive has excellent business practices. Honesty and integrity are evident in their daily business interactions.

DP
Dylan P.
Spencerport, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Spoke with Jaime. She said the service was good. The service was completed in good time. The work was at a good price.
This review was collected via phone interview by Customer Research Inc.

JL
Julia L.
Rochester, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Julia said this business was really awesome. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.