Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

703 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


MD
Michael D.
Rochester, NY
Dodge Charger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Spoke with Dillon. He said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Excellent Customer Service and business ethics!
Ogden Automotive has excellent business practices. Honesty and integrity are evident in their daily business interactions.

DP
Dylan P.
Spencerport, NY
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Spoke with Jaime. She said the service was good. The service was completed in good time. The work was at a good price.
This review was collected via phone interview by Customer Research Inc.

JL
Julia L.
Rochester, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Julia said this business was really awesome. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Rochester, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Great service, good prices
Have enjoyed the professional and friendly service for the past 17 years for my company vehicles and personnel vechles.

JR
Jared R.
Rochester, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Jared said that he really likes this business for service. The staff are great guys.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
Hilton, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Ogden auto recent service
Joe and his crew are very helpfull with getting you’re vehicle scheduled . Also in communicating any issues that need repair . I feel comfortable and trust Ogden auto with all of our vehicles .

WP
Wes P.
North Chili, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Wes said this business always takes very good care of his vehicles.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Excellent Customer Service and business ethics!
The owner and staff at Ogden Automotive are honest and that is important to me as a customer. Whenever I have a repair that needs to be done immediately, they do it without hesitation. Today's visit was because my battery died and needed replacing. I was taken right in, and it was completed in about 20 minutes.

JC
Jay C.
Spencerport, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jay said the mechanic does a great job on his company vehicle's.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Rochester, NY
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Tony's wife. She said that they are very satisfied with the business. They do inspections and they are very thorough. They are very satisfied.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Aaron said the service at this business was quick and the staff was easy to deal with.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Elaine said she been going to the business for several years. The mechanics have done excellent work and she never has a problem. She said she can get an appointment quickly and she has nothing but good things to say. She is absolutely happy with their service.
This review was collected via phone interview by Customer Research Inc.

LP
Larry P.
Scottsville, NY
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Larry said the service was good.
This review was collected via phone interview by Customer Research Inc.

HT
Herman T.
Spencerport, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Great service
The service provided here is always fantastic. Brought my 2009 focus in for oil change, horn failure, and state inspection was completed fairly quickly and right the first time.

PG
Philip G.
Spencerport, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Last Minute Inspection
Came home from college and forgot to have the inspection done by July 31. Called Joe in the morning and asked if I could drop off my car and have it inspected today. He said bring it in and I did and left it for a few hours. They inspected my car and I avoided a possible ticket for expired inspection. Great people and excellent work.

JC
John C.
Rochester, NY
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
John said, this business does good work and they always exceed his expectations.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rome, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said the business got his vehicle done on time. The business had reasonable prices and his vehicle was done right.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Spencerport, NY
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Michael Jr. He said his overall experience was good. They give good service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Rochester, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Recent Service for company 2013 Taurus
Totally satisfied with recent service as always. Ogden Automotive has been servicing my company vehicles for the past 17 years. They provide a professional and personal service always. If there is additional service needs when we bring in a vehicle, they are sure to recommend them. They save me money by servicing needs before they become major problems. They always stand by their work 100%.. I highly recommend them for your company and personal vehicle needs. I have recommend them to several friends who also have become long time customers.