ReScore Reviews™ (4)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago
James B. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service men and women. Efficient."
Friendly and efficient service men and women.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/15/2017 10:42 AM
Faith A. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Faith Armstrong"
They make you fill like family
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/14/2017 02:20 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/15/2017

That's what we strive for Ms. Armstrong, we look forward to your next service visit! 
Merry Christmas

Lisa G. Lee
Service Manager
903-831-6408
William W. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change and standard servicing"
Had the oil changed and other standard servicing done. I was in and out, including a car wash, in a timely manner. The service department is always there to help you and answer all your questions. Very professional, yet very friendly and helpful. Would recommend Orr Hyundai to anyone. Completely satisfied with the service I always receiver.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/14/2017 11:56 AM
Lisa G L., Service Manager at Orr Hyundai responded on 12/15/2017

Thank you for your repeat buisness Mr. Waddell!
Merry Christmas!

Lisa G. Lee
Service Manager
903-831-6408
David M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service people"
I love my Hyundai support team. They take great care of me, and I appreciate that!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 03:28 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/14/2017

Thank you for your business!!  Merry Christmas!

Lisa G. Lee
Service Manager
903-831-6408
Gary W. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who work there"
Always ready to help you any way they can
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 04:54 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

Thank you for your kind words, we can't wait to help you at your next visit!

Lisa G. Lee
Service Manager
903-831-6408
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service person was very polite and quick, oil and tire rotation completed in 40 min ,as oppose to hrs when I was in Arlington, Hyundai"
Quick service
price cheaper
good results so far
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/09/2017 07:48 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

We are happy you chose Orr Hyundai for your service needs, and everything was fast and efficient for you. Hope to have you back for your next appointment!

Lisa G. Lee
Service Manager
903-831-6408
John H. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendy and quick service."
everything was fast and friendly.. only one complaint. the free car wash was great and car exterior was cean, but my windows were still dirty.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:28 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

Thank you for your feedback, we will let our guys know where they need to improve at! Please let us know next time you are in, and we will make sure your windows are taken care of on the courtesy wash. Hope to see you for your next service needs!

Lisa G. Lee
Service Manager
903-831-6408
Terry V. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
efficient
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/08/2017 02:24 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

Thank you for taking time out of your day to day to give us 5 stars! We appreciate your business, and hope to have you back!

Lisa G. Lee
Service Manager
903-831-6408
Marvin M. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patsy Mc"
Excellent but forgot to update my service sticker and I am not sure about rotation of tires.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/07/2017 07:51 AM
Judith W. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great place, great service"
Always do a good job in a timely way.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/06/2017 03:31 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/12/2017

Thank you for trusting us with your Sonata Ms. Wright. We look foward to seeing you again soon!

Lisa G. Lee
Service Manager
903-831-6408
Sheila E. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My service"
I always get fast and great service when I bring my car in but whoever is washing the car does not do a very good job.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:58 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/12/2017

We are glad to hear your service experience went well, We apologize that your wash wasn't up to par. Next time you are in, please let us know and we will be happy to give a courtesy wash. Thank you for your feedback, we are always trying to improve where we can. 

Lisa G. Lee
Service Manager
903-831-6408
Charles W. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hyundai"
Service was excellent.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 07:15 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/12/2017

Thank you Mr. Warlick for trusting us with your 2017 Elantra, we look forward to serving you again!

Lisa G. Lee
Service Manager
903-831-6408
Hatshad P. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BEST SERVICE"
1
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 12/04/2017 06:53 AM
Lisa G L., Service Manager at Orr Hyundai responded on 12/12/2017

We apprciate your kind words, thank you for using us for your service needs!

Lisa G. Lee
Service Manager
903-831-6408
Mary W. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly"
good prompt service plus free car wash.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/03/2017 01:10 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

We appreciate your time and continued business. Thank you for your feedback. Have a great day!

Lisa G. Lee
Service Manager
903-831-6408
Relinda R. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always look forward to bringing my Hyundai in for a check up. Everyone is so friendly, the service is prompt, and they make you feel at home!"
I have been driving a Hyundai for a few years now and I absolutely love it! Everyone here is anxious to help and they go out of their way to make customers comfortable.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 01:16 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

We appreciate your time and continued business with us. Have a great day. Drive safe!

Lisa G. Lee
Service Manager
903-831-6408
Sandra P. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department is friendly and informative"
Prompt and on time
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/29/2017 06:04 AM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

Thank you for chosing Orr Hyundai for your service needs!

Lisa G. Lee
Service Manager
903-831-6408
Bettie M. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Customer Service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/27/2017 06:38 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

We appreciate you taking the time to do our survey, and giving us 5 stars it's what we strive for!

Lisa G. Lee
Service Manager
903-831-6408
Brandon D. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
Fixed my vehicle and got it back on the road!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/27/2017 08:18 AM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

Happy to be of service to you, thank you for chosing Orr Hyundai for all your service needs.

Lisa G. Lee
Service Manager
903-831-6408
Christopher B. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall appt"
Made appt, they took care of the problem, washed the car and called when it was done. No hassle and was out without any problems or sales pitches. Like it should be every time
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/26/2017 07:19 PM
Patricia P. on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"never a disappointment"
we love the service we get at Orr Hyundai
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/25/2017 02:34 PM
Lisa G L., Service Manager at Orr Hyundai responded on 12/11/2017

Thank you for choosing Orr Hyundai for your service needs.

Lisa G. Lee
Service Manager
903-831-6408
Displaying Review 1 - 20 of 721 in total