ReScore Reviews™ (4)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Lily S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Orr Hyundai service department in Texarkana, Texas are a great group of people!"
I trust the service department to always take care of all my care needs. They are friendly and care about their customers! I buy all of our vehicles there because of the service I receive while I own my car.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:10 PM
Samantha H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is excellent "
I love everyone at orr Hyundai! Brittany was awesome for the general repairs
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 07:33 AM
Patricia A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT SERVICE!!!!!!"
I will only buy cats from this dealer due to the guy whom sold me the car and the service department goes above and beyond and is by far the best I have ever experienced.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:42 PM
HENRY R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We didn’t have an appointment but they got us in and got us fixed up very timely
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:28 PM
Karen B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work done"
Service work was done in a timely manner and very professionally.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/17/2017 09:53 AM
Glen W. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the friendly service"
everything was good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:23 AM
Gary F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
We like how we taken care of and the friendly staff.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:15 AM
Neil F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great day at Hyundai"
Great experience and great people
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:11 AM
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/14/2017 11:20 AM
Lisa G L., Service Manager at Orr Hyundai responded on 10/18/2017

We appreciate your feedback about our service department. Thank you for your time and business. Have a wondeful day. Drive safe!

Lisa G. Lee
Service Manager
903-831-6408
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Quick and pleasant service again.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 09:33 AM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

We appreciate your time and business. Have a great weekend. Drive safe!

Lisa G. Lee
Service Manager
903-831-6408
Frank W. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service dept."
the people make orr hyundai great. service dept. is great.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:36 AM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

Your feedback is important to us. Thank you for telling us about your experience. Have a wonderful weekend. Thank you!

Lisa G. Lee
Service Manager
903-831-6408
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check up"
Staff was very customer friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 06:14 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

Thank you! Drive safe!

Lisa G. Lee
Service Manager
903-831-6408
Ursula W. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Consistent Service "
Been going there for 11 years to get my car serviced and the service has always been good, fast and friendly.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 03:46 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

We appreciate you completing our survey. Your feedback is important to us. Thank you! Have a great weekend.

Lisa G. Lee
Service Manager
903-831-6408
Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"average service ..same issue three time"
will be happy if new tire helps issue and it isn't a sensor that is wrong and hasn't been looked at
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:10 AM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

We appreciate your patience with us. It is my understanding that your tire is in stock now. Please let me know if your problem isn't resolved. We apologize for your experience not being a 5 star experience. We will do our best to make sure your next visit is a better experience. Have a great weekend.

Lisa G. Lee
Service Manager
903-831-6408
Angela T. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff"
good
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 08:00 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

Please let us know how we can make your next visit a 5 star experience. Have a great weekend. Thank you!!

Lisa G. Lee
Service Manager
903-831-6408
Darla C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service advisors"
They were short-handed that day, but worked in my oil change and made me feel like a valued customer! John always does great!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 02:02 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

Thank you! We appreciate your time and continued business. Have a great weekend.

Lisa G. Lee
Service Manager
903-831-6408
Teresa A. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Always the best. Always👍🏼
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:50 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

Thank you! You're the best! Have a wonderful weekend. Drive safe!

Lisa G. Lee
Service Manager
903-831-6408
Jessica M. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly manager and staff"
Always have great service with Mark Brine and his staff. They go out of their way to make everything simple and easy for you. Just a wonderful friendly staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 07:29 AM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

We strive to make all our guests feel comfortable and well taken care of. We appreciate your time and continued business. Thank you!

Lisa G. Lee
Service Manager
903-831-6408
Chris E. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
GOOD AND FRIENDLY EMPLOYEES
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/08/2017 06:35 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

We appreciate your completion of our survey. Your time and business are very valuable to us. Drive safe!

Lisa G. Lee
Service Manager
903-831-6408
Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, nice people"
I'll go back for life of car
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/07/2017 02:11 PM
Lisa G L., Service Manager at Orr Hyundai responded on 10/13/2017

Thank you! Have a great weekend!

Lisa G. Lee
Service Manager
903-831-6408
Displaying Review 1 - 20 of 661 in total