Oscar's Automotive LLC (Mercedes Service & Repair)

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

370 Reviews

98% Would Recommend
Latest Review 20 days ago

Reviews


TB
Tucker B.
Letha, ID
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Tucker said that the place provided him with a great experience, overall.
This review was collected via phone interview by Customer Research Inc.

EJ
Ermin J.
Boise, ID
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
excellent service
Always a friendly honest place! Excellent service and always willing to go the extra mile to be helpful!

DM
David M.
Idaho
Mercedes-Benz 300CE
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/21/2019 Category: Service
David said after this visit, his vehicle was not running properly. He was told the vehicle needed a tune-up. He stated that after the second servicing, the vehicle stalled and had to be taken back a third time. He stated he is very angry with the business and will never return.
This review was collected via phone interview by Customer Research Inc.

DC
Devin C.
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
First Visit
Impressed with the thoroughness to get to the root of the problem.

FC
Faith C.
Meridian, ID
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Excellent Work and Ethics
I took my beautiful on the outside and not so pretty on the inside BMW X5 for a CEL. These guys are honest, responsible, and personable. And the shop is clean and smells good! I would use them again in a hot second. I often wonder why car care is not as efficient as people care- these guys are!
Dr. Faith

GB
Greg B.
Boise, ID
Mercedes-Benz SL500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Greg said the staff was good.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
Boise, ID
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
ALWAYS Great Service
Oscar has been taking care of the mechanical needs of my German vehicle for many years. It’s a classic and I’m particular about it. He and his crew are respectful, attentive and professional and always go the extra mile to make sure my vehicle is well cared for and I am happy.

JD
Jim D.
Boise, ID
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Jim said the business has always taken great care of him.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
Boise, ID
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Linda said she has enjoyed many years of great service from this business.
This review was collected via phone interview by Customer Research Inc.

CJ
Carl J.
Idaho
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Carl said the customer service is always great.
This review was collected via phone interview by Customer Research Inc.

BW
Becky W.
Garden City, ID
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Always appreciate thoughtful explanations of work to be done, including estimate of time needed.
Courteous service with good explanations of what work needs to be completed. Also, provide loaner car if needed.
Thank you.
Becky Woodruff

JC
Josh C.
Idaho
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Josh said they always do what he asks them to do. They are attentive and good in letting him know what is going on and in answering his questions.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Idaho
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
James said the business is helpful, they do thorough work and they're overall friendly.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Donnelly, ID
Mercedes-Benz 450SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Tony said the staff fixed the vehicle that he thought was unfixable. In all honesty in all of Idaho, they're the only mechanic he would bring his older vehicle to. They're priced correctly, and this place doesn't overcharge.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Idaho
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Kim said that the facility did ok.
This review was collected via phone interview by Customer Research Inc.

DA
Dr. Rafael A.
Eagle, ID
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Excellent
Excellent service at the right price.
They know Mercedes-Benz cars.

Verified Customer
Boise, ID
Mercedes-Benz 300TD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great Service
Thanks for amazing service. I love how honest Oscar and team are. The part that was suspected to be not working was not the problem and it would have been easy to put in the new part and charge me for it, but you did not. Thank you! I've had work done on my car at Oscars for about two years now and I'll never use anyone else in Boise. Thanks Oscar.

JH
Jeff H.
Mercedes-Benz 500SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great shop
I stumbled across this shop and am glad I did. They've serviced my 2012 BMW and 1985 Mercedes-Benz. They know know stuff and old stuff equally well. They're honest, they communicate well and they let you know what you need and when.

DJ
Debra J.
Idaho
Mercedes-Benz 500SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Debra said the customer service was great. She said the staff were very courteous and overall very good people. She said they did an excellent job getting the repair done, and kept in touch with them.
This review was collected via phone interview by Customer Research Inc.

ES
Edward S.
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Excellent, as always
I arranged to have a normal check-up - fluids, filters, etc. John was very helpful in scheduling, and the work was completed on time and at a reasonable cost. Something that might need attention in the future was specified, but there was no pressure to do anything extra at that time.

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