Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

445 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


IS
IGOR S.
Vienna, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Near my neighborhood
Fast and friendly, perfect and professionally.

SY
Stephanie Y.
Vienna, VA
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Stephanie said everything was fine, it just would have been nice if the work was done faster.
This review was collected via phone interview by Customer Research Inc.

DL
DICK L.
Falls Church, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Honest and trusted repair team
They know and treat my cars as if it was their own.

AK
ALICE K.
Oakton, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Trustworthy
My husband and I have been using PT Auto Experts since 1996 when we moved to this area from the west coast. They came highly recommended, and from day one have never disappointed. Being able to trust my car to people that will not take advantage of me financially in addition to feeling confident that they know exactly what needs to be done is a gift. They’ve even dropped off my car at my home when my husband has been out of town. They go the extra mile, and are always friendly and reliable.

SF
STEVE F.
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
personable , appear to be very honest
Great experience , will be back again.

Verified Customer
Vienna, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Great service
I have been using PT Auto Experts for several years now and have been very happy with their service. They take the time to explain what needs to be fixed and don't try to include things that don't need to be fixed. They get the work done quickly and professionally. They also get it fixed the first time!!!

RD
RON D.
Vienna, VA
Chrysler LeBaron
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
They’re competent and honest.
They’re competent, honest, friendly, informed and informative. I’ve used them for 16 years and would not consider going elsewhere.

JF
JAY F.
Vienna, VA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Consistently good service
Honest and reliable.

PO
Patrick O.
Oakton, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Patrick said the service was great, they were timely and the customer is excellent.
This review was collected via phone interview by Customer Research Inc.

JC
JOHN C.
Vienna, VA
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Fixed windshield spray nozzles
PT was able to completely replace my windshield washer nozzles on my 2002 Acura RSX in an amazingly short time with parts on hand. The price was totally fair also.

ED
ELEANOR D.
Vienna, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Diagnosis and repair are quick and afforadble.
Congenial, experiences, and skilled staff makes PT Auto Experts a great destination for automobile needs, great and small.

WF
William F.
VIENNA, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
William said the employees provided the best service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Vienna, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Great customer service and excellent work
See above

MC
MARLON C.
Fairfax, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
professionals
I'm really happy with the work done on my truck

JC
JOHN C.
Vienna, VA
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Quick, friendly service
I had a headlamp go out on my car. I called PT and they said bring it in and replaced it right away.

DR
Daniel R.
Virginia
Volkswagen Golf
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Daniel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CG
Christine G.
Vienna, VA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Christine said her vehicle got in early and the work was done right away and everyone was very courteous.
This review was collected via phone interview by Customer Research Inc.

AS
ANNA S.
Arlington, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great service
I only take my car to PT Auto Experts. I feel comfortable with their quotes, their work, and speaking with them about things that I am not knowledgeable. Overall, great service every time.

MK
Marge K.
Virginia
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Marge said it was easy to set up her appointment for this business online. They answered her questions and did good work. They were very friendly and helpful. She was very satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

LP
Lillian P.
Vienna, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Lillian said this business is good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 445 in total