Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

403 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


EG
EMIL G.
Vienna, VA
Mercury Grand Marquis
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05/14/2018
2002 Mercury
As you well know, we consider you a credit to your profession and also a credit to our community. Emil and Shirley Guglielmo

RR
Robert R.
Vienna, VA
Dodge Pickup
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05/12/2018 Category: Service
Robert said the employees treat him right and he doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

MH
Marlon h.
Fairfax, VA
Dodge Dakota
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05/12/2018 Category: Service
Marlon said the staff did a really good job, and the service was good.
This review was collected via phone interview by Customer Research Inc.

JH
Jayne H.
Herndon, VA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jayne said this facility has a good mechanic. Once he does the work he never has to take the vehicle back in.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Vienna, VA
Toyota Camry
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04/30/2018
Can't Say Enough
I went to a car shop during work one day for standard emissions and inspection. When I got the car back, there was a lengthy report of a lot of things that needed to be done to the car - to the tune of $3900. Mind you, this was a 2011 Toyota Camry that I bought and maintained since its infancy :). As a smart consumer, I wanted a second opinion. I got the name of P T Auto Experts from a neighborhood messaging site with a few outstanding referrals.

I dropped off the car one morning and the front desk guys were in disbelief based on the report I brought them from the other place. They said they would take a look and get back to me. After a reasonable amount of time, they came back with $400 in repairs that needed to be done soon and an optional $700 for my 60k mile service. I will be scheduling the optional repairs shortly. Love this place!!!!

EG
EMIL G.
Vienna, VA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
2002 Mercury
We have been customers of PT Auto for quite some time. Recently, my husband had a severe fall and is somewhat incapacitated for the time being. PT Auto has been very accommodating in servicing our auto - acknowledging our son who took the car in for inspection and, again, when the battery died in our driveway they came to the house within an hour and had the car on the road again. They told us that no matter where we are, if we need them to just call and they will come. Shirley and Emil Guglielmo

MM
MARINA M.
Chantilly, VA
Nissan Altima
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04/04/2018
Thee workers
Great Service very friendly great work❣️
Marina

EB
Eric B.
Centreville, VA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Eric said the business is reliable, good to him, and fixes everything right the first time.
This review was collected via phone interview by Customer Research Inc.

SV
Stephanie V.
Fairfax, VA
Mazda Mazda3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2018 Category: Service
Stephanie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AK
ANDREW K.
Vienna, VA
Acura MDX
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03/24/2018
Best service
They really took care of my car and helped me get back on the road quickly.

AL
Anita L.
Vienna, VA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Anita said they did a good job.
This review was collected via phone interview by Customer Research Inc.

FN
Frank N.
Vienna, VA
Toyota Highlander
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03/23/2018 Category: Service
Frank said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

BZ
Brian Z.
Ashburn, VA
Nissan Xterra
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03/15/2018 Category: Service
Brian said they are friendly and do good work.
This review was collected via phone interview by Customer Research Inc.

KS
Kunal S.
VIENNA, VA
Volkswagen Jetta Sedan
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03/14/2018 Category: Service
Kunal said they are very professional, courteous, honest and knowledgeable people. They solved the problem with his vehicles that other repair facilities were not able to do. He appreciates the professionalism used in executing that task and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JF
Jay F.
Vienna, VA
Chevrolet Cruze
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03/13/2018 Category: Service
Spoke with Mary. She said the staff were honest and dependable.
This review was collected via phone interview by Customer Research Inc.

SR
STEPHANE R.
Ashburn, VA
Jeep Cherokee
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03/10/2018
GREAT SERVICE
Worked with me on short notice. Exceptional service!

WF
William F.
VIENNA, VA
Chrysler Town & Country
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02/13/2018 Category: Service
William said the staff were lovely.
This review was collected via phone interview by Customer Research Inc.

GR
Glorianna R.
Fairfax, VA
Jeep Cherokee
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02/12/2018 Category: Service
Spoke with Ralph. He said the team always take good care of their vehicles.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
SPRINGFIELD, VA
Chevrolet Suburban
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02/06/2018 Category: Service
Greg said Rick is a phenomenal asset to the business. The service he received was excellent.
This review was collected via phone interview by Customer Research Inc.

BC
BOB C.
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Quick turn around on dependable quality service.
PT Auto Experts are open to listening to your needs. PT has prompt scheduling and service by honest dependable mechanics.

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