Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

424 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JF
Jay F.
Vienna, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Mary. She said this business is honest and they do good work.
This review was collected via phone interview by Customer Research Inc.

MM
MARINA M.
Chantilly, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Marina
Everyone that works there great group of guys great work

CL
Casey L.
Fairfax, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Casey said service was done at a low price.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Vienna, VA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Ryan said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MP
MICHELE P.
Vienna, VA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Excellent Reliable Highly Recommmended
We’ve been taking our autos for many years to PT Auto. They are efficient, call to let you know the problem, and gives you an estimate. If they see anything that you need to be aware of for future, they advise accordingly. I would recommend PT Autos. In the heart of Vienna . A neighborhood business

AD
ALEX D.
Vienna, VA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Wonderful Service
Professional, friendly and excellent service on my automobiles. Highly recommended.

GM
Glenn M.
Vienna, VA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Spoke with Mary. She said they diagnosed and fixed the problem right away. They honored their quote.
This review was collected via phone interview by Customer Research Inc.

OR
Oscar R.
Virginia
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Oscar said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
JOHN C.
Vienna, VA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Performs only required work
Very friendly staff. Quick service. Only fixed problem, no padding of work required.

RD
Ron D.
Vienna, VA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ron said everything they do is on target and they get it done on time. They do it right and charge a fair price. He stated they are easy to work with, and good people. Tony is one of the most honest mechanics he has ever known, and everybody is completely honest.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Annandale, VA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
very much satisfied
They are very kind and professional

LP
Lillian P.
Vienna, VA
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Barbara. She said the business was very efficient. They were on time with the repairs, they were very kind on the telephone, and they were also very patient.
This review was collected via phone interview by Customer Research Inc.

AV
APPUKUTTY V.
Vienna, VA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Inspection and oil change
Very quick and easy
Job done nicely

AV
APPUKUTTY V.
Vienna, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Inspiration and oil change
Very friendly and professional people.
Done with out a long waiting time

FN
Frank N.
Vienna, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Frank said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GR
Glorianna R.
Fairfax, VA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Ralph. He said he has been taking his vehicle to those guys 10 years, and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

JK
Janelle K.
Virginia
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Spoke with Janelle's husband. He said the overall experience with the business was good. The staff were very honest and up-front about the fact that they wouldn't be able to fully diagnose the problems at first. The air conditioning system was improperly charged, so they had to work on charging it before targeting other possible problems. After he picked the vehicle up, he realized there was a secondary problem. The air conditioning was cutting in and out randomly. He will have to bring it back into the business so the staff can take another look at it. Although he wishes the issue could have been taken care of all at once, he understands that many mechanical problems have to be taken care of in multiple steps.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gainesville, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Great Knowledge of service, also friendly & reasonable priced.
Everyone there is knowledge about the service your vehicle requires. They are friendly, professional & prices are very reasonable. They get to the source of your vehicle needs & get you back on your way again. This is a great place to take all your vehicles for maintenance.

WF
William F.
VIENNA, VA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Williams said the service was the best.
This review was collected via phone interview by Customer Research Inc.

LH
Lynda H.
Burnt Hills, NY
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Roger. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 424 in total