Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

643 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


DR
Dennis R.
Reston, VA
Scion xA
Verified Customer
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11/15/2018
Feedback
Tom Ivey and crew did their usual outstanding job of servicing our Scion. This reputation is why we've gone to Tom for 38 years.

AH
Al H.
Oak Hill, VA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Personal and Professional Service
I have been taking my vehicles to Tyson's Auto Specialties for over 20 years. I used to work in Tysons, but 5 years ago moved out to Herndon, I still take the time to go out of the way, since Tom, Richard and the team there do the same when it comes to your cars. They are both very professional and personal when it comes to the service they provide. They make sure your are safe, and provide you with the information and understanding to make the right decision for your needs at that time. There is no pressure for add ons or unneeded service. I am Looking forward to many more years of going out of the way for that professionalism and personal interactions with the team.

DP
Diane P.
Mc Lean, VA
Volvo S40
Verified Customer
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11/08/2018
Super Customer Oriented
Richard and his crew are outstanding mechanics and a pleasure to do business with. Thank you for your ethics and competency. Cheers, Diane

MJ
Mark J.
Mc Lean, VA
BMW 3 Series
Verified Customer
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11/07/2018
Job done right and on time
It seemed like a simple repair, but I really wasn't ready to remove the wheel to replace the bulb for our BMW's halo light. I called Tysons, and they got me in the next day, fixed it (and a few other small items), and even got the car inspected--all for a reasonable price. I recommend them to all my friends who have cars (and all my friends have cars).

JC
Jenny C.
Mc Lean, VA
GMC Acadia
Verified Customer
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11/06/2018 Category: Service
Jenny said that the place answered all her questions and went out of the way to figure out her problem.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Falls Church, VA
INFINITI QX60
Verified Customer
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10/28/2018
Excellent job (as always)!
Richard fixed my check engine light by adjusting one of the air intake sensors. It immediately got rid of the other problems: the engine no longer revs at stoplights, and the slip warning light doesn’t come on anymore. I think the price was perfectly reasonable, and he did it within a few hours.

CW
Clay W.
Herndon, VA
Toyota RAV4
Verified Customer
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10/26/2018
Showed up during Mechanic's lunch hour for a minor repair
And Richard welcomed me, retrieved the part I needed installed and had me on my way in no time flat. These guys know the meaning of customer service and keep my vehicles running fine! Awesome, just awesome!

AI
Aban I.
West Mclean, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Aban said that the service at this business is just awesome and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

JL
Jonathan L.
Vienna, VA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Jonathan said it would be great if they had loaner vehicles. He stated they were very prompt, clear and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lincoln Town Car
Verified Customer
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10/14/2018
They work hard to solve difficult problems
Had A/C problems on my '03 Town Car. Turned out it just wasn't the compressor. Sensors were sending the wrong signals to the computer. I think these are the only guys that would take the time to really diagnose and resolve the problem instead of taking the easy way out or just giving up.

JG
John G.
Arlington, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
John said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CE
Chip E.
Vienna, VA
Ford Focus
Verified Customer
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10/12/2018
Richard and the team are the best
Richard and the team at Auto Specialties are honest and they get it right the first time. They will give you an estimate and explain what is wrong and options before doing the work. They do great work for a fair price. Do you really want to rely on the cheapest shop to fix you brakes? Get your car fixed right the first time!

PO
Paul O.
Vienna, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Check engine light resolution
Tom and Richard did a good job diagnosing the problem leading to the check engine light. Repairs were done in a very satisfactory manner.

Verified Customer
Mc Lean, VA
BMW 5 Series
Verified Customer
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10/11/2018
Brake job
Outstanding service overall. Very honest and courteous. Highly recommended.

DL
Dale L.
Mc Lean, VA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Dale said the business gave them good service.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Mc Lean, VA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Trust and Confidence
Easy in and out. Service and inspection performed w/o issue. Most of all, I never have the feeling that some issue will be
“discovered “ that needs to be fixed.
Complete trust and confidence in Tyson’s Auto Specialties!!

GC
Glenn C.
Montgomery, AL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Glenn said that he could depend on the place to do a very good job every time he needs them.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Brooklyn, NY
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
James said the business is good. They are honest. They have good pricing. He is happy with the service.
This review was collected via phone interview by Customer Research Inc.

JL
Jeremias L.
Mc Lean, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great service at affordable price
They checked and resolved everything I asked on time. The guy which I initially talked with explained me everything pretty clear. 100% recommendable.

GB
Gregg B.
Mc Lean, VA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Excellent Service!
All car repairs were done quickly! Tom provided a lot of helpful information and answered all of my questions. Highly recommended.