Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

182 Reviews

99% Would Recommend
Latest Review about 20 hours ago

Reviews


ND
NEIL D.
Alameda, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Great service always get the job done
Kudos to Paul and his team for fast, efficient service when it comes to getting your smog check done. I was in an out in less than 30 minutes. Great service

WW
Wyman W.
San Francisco, CA
Subaru Impreza Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Wyman said they are good guys doing good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Francisco, CA
Honda Civic Cpe
Verified Customer
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04/08/2019
Honda Civic oil, brake, & tire check
Have been bringing our Honda cars to Pacific Auto over 15 years. Paul always lets us know when it is the best time to bring in auto for maintenances we don’t have to wait too long. He does a great job & at a good price. He can be trusted to do just what is needed. He changed all oils, checked tires (pressure & rotated them), changed the wipers, & checked the brake pads (no new pads needed yet). Very honest person!

GF
GIOVANNI F.
San Francisco, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Prompt service, honest fixes and nothing you don’t need.
Title says it all. I’ve been coming here for years and Paul helps keep my 1999 Cherokee on the road. He’s never tried to sell me something I don’t need. And it’s one of the rare shops open on a Saturday.

JT
Jeremy T.
San Francisco, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Jeremy said the service was pretty good. The employees did what they needed to do quickly.
This review was collected via phone interview by Customer Research Inc.

MP
MO P.
San Francisco, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Great service
Paul was very quick to respond. His shop is honest and provides great service.

JC
JOHN C.
San Francisco, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
The best and knowledgeable
Paul is efficient, professional and on time! He told us when the car was not worth serving and totally in target when he needed to troubleshoot

Highly t

Verified Customer
San Francisco, CA
Mazda Protege5
Verified Customer
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02/23/2019
All good
All good

HY
Hua Y.
Millbrae, CA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Hua said they are friendly and they get the job done.
This review was collected via phone interview by Customer Research Inc.

DO
David O.
Daly City, CA
Lexus HS 250h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
David said they did a pretty good job and they should keep on doing what they are doing.
This review was collected via phone interview by Customer Research Inc.

KG
Koorosh G.
San Francisco, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Koorosh said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
San Francisco, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Matt said the employees provided convenient service. They completed the service on time. The work was done at the right price.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
San Leandro, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Dennis said the service was timely.
This review was collected via phone interview by Customer Research Inc.

MB
Micheal B.
San Francisco, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Michael said the service was timely and the customer service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
San Francisco, CA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Great service and very helpful...
This is great place to have your vehicle repaired. The guys are fast and easy to work with..
Been there a few times and they're always great...

KG
Koorosh G.
San Francisco, CA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Koorosh said his overall experience with this business was fantastic. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KC
Kathleen C.
San Francisco, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Kathleen said she was referred to the business and said that they responded timely, and that service was generally good.
This review was collected via phone interview by Customer Research Inc.

FN
Felema N.
San Francisco, CA
INFINITI G20
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Felema said they were fast and efficient.
This review was collected via phone interview by Customer Research Inc.

MB
MICHAEL B.
San Francisco, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Very helpful
Went in for my smog check. Arrived right at opening and was checked in within 5 min. They were very accommodating for my work schedule. Thanks

JP
Jose P.
San Bruno, CA
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Jose said this business got him in and out quickly with good service..
This review was collected via phone interview by Customer Research Inc.