Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

773 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 4 days ago

Reviews


RR
Robert R.
Paoli, PA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Robert said the business is phenomenal and there is nothing they can't do.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Bronxville, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
John said he really appreciates how nice everyone was and also how they worked out a fair price because he's a student.
This review was collected via phone interview by Customer Research Inc.

JC
JOSEPH C.
Phoenixville, PA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Great service
I always try to use small family owned businesses whenever possible. Pancoast Auto is one of the best. Honest , hard working people who take pride in their work.

JM
JAMES M.
Havertown, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
I love working with Pancoast
Besides my car and my wife's car I also take care of my company cars to Pancoast. I trust them and the work they do. I highly recommend them!!!!

KL
Kimberly L.
Etters, PA
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Kimberly said she went to get her vehicle when the business was closed and the staff had locked her keys in the vehicle so she couldn't pick it up. This was the only snag, but the staff were wonderful and easy to deal with. They coordinated everything.
This review was collected via phone interview by Customer Research Inc.

JD
JAMES AND KAREN D.
King Of Prussia, PA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great service, reasonable price!
Standard inspection. Great communication, timely turnaround.

TZ
TRACI Z.
Gap, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Family run business
So happy with service of vehicle and customer service! Love going to a family run business - you know you are getting the best, reliable service out there!

MK
MAXINE K.
Paoli, PA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
You Ask for 100, They Give You 200!
Once again, we brought our "Sophia Solara" in for known and unknown needs, and she was returned to us in radiant health and well-being, along with two new shoes. Everything is always done professionally, the great folks are so friendly and helpful, and we trust them with our every automotive need. SO glad they are our go-to place!

RF
ROBERT F.
Malvern, PA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Good and honest work
Thank you for fitting us in last week before our trip South

LC
LEON C.
Paoli, PA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Great service
Went in for a fix on an unknown sound, Was fixed quickly.

JT
JANICE T.
Wayne, PA
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Excellent service
Always great service at Pancoast.
Very efficient, pleasant and reasonable. Would highly recommend them to friends and family.

SS
Sam S.
West Chester, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Sam said the business provided great customer service, did everything in a timely manner, and had fair prices.
This review was collected via phone interview by Customer Research Inc.

HH
Herb H.
Devon, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Herb said that everything went well at the place and it is great doing business with those people.
This review was collected via phone interview by Customer Research Inc.

GL
Gina L.
Pennsylvania
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Gina said that the place was very efficient, scheduled her in a couple of days - not a week out, and she was very happy with the work. Her sons use the place and know the owner from way back. She will be using them again.
This review was collected via phone interview by Customer Research Inc.

EZ
EILEEN Z.
Downingtown, PA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Always the best!
As always, service here is excellent. Everyone is always helpful and courteous. They explain what was done to the vehicle and answer all questions. Great business.

SP
STEPHEN P.
Malvern, PA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Knowledgeable, Courtesy, Problem Solvers
Knowledgeable, Courtesy, Problem Solvers

CH
Claudia H.
Coatesville, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Claudia said that she didn't have problems.
This review was collected via phone interview by Customer Research Inc.

PL
PETER L.
Downingtown, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great Service
Pancoast Automotive always provides great service while I wait and that is very convenient. I highly recommend this quality repair shop.

TS
Tao S.
Wayne, PA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Tao said he had a very good experience at the business. The staff were professional and able to explain things in a friendly manner. They were able to answer his questions.
This review was collected via phone interview by Customer Research Inc.

PL
PETER L.
Downingtown, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Oil Change
I recommend Pancoast Automotive for all aiutomoile service work. Great service and the convenience of waiting while the work is done is great.