Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

671 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


SS
Scott S.
Coatesville, PA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Scott said the technicians did what he asked. They got him in and out, he has no questions.
This review was collected via phone interview by Customer Research Inc.

FB
Farrah B.
Chester Springs, PA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Farrah said the staff always do a really good job and she has always taken her vehicle there.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
West Chester, PA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Charles said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
JASON C.
Coatesville, PA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Chairs review
I have never had a bad experience taking my vehicles to Bruce and everyone at Pancoast.
You all are very great and will of course return.

MA
Maryann A.
Phoenixville, PA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Spoke with Jack. He said this business was really convenient and quick. The job turned out well. It was a little expensive for an inspection .
This review was collected via phone interview by Customer Research Inc.

SF
SHARON F.
Malvern, PA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Always great service.
I highly recommend Pancoast Auto to everyone. Friendly, honest, excellent service that can't be beat. Whether it's routine maintenance or an unexpected problem, Bruce and his team will take exceptional care of your vehicles. We would not trust our cars anywhere else.

WO
William O.
Coatesville, PA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
William said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PJ
Patrick J.
West Chester, PA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Very courteous and responsive
Very courteous and responsive. Needed to leave a voicemail and they called me back in 5 minutes. Priced out tires for me and was able to get me in on a date that worked best. I have always had a great experience here. Very nice customer service, never feel like I am being cheated, no slime feeling here, just a good family business.

SC
Stephanie C.
Malvern, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Paul. He said the staff fixed the issue his vehicle was having and everything went well.
This review was collected via phone interview by Customer Research Inc.

DQ
David Q.
Malvern, PA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
David said he is very happy with the business. He has been a customer for years. They do a good job.
This review was collected via phone interview by Customer Research Inc.

WM
WILLIAM M.
Royersford, PA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Always a good experience.
It's so tough to find a good garage that you can trust. If they say that your car needs something, it really does. They're not just trying to add on charges. I was going to their one guy when he had his own place for over 20 years. I consider Bobby a friend not just a mechanic. Everybody is so nice, from Dee on down!

PL
PETER L.
Wayne, PA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Vehicle Inspection
Good quality service combined with the convenient and friendly customer service. A great experience!

GA
Gregory A.
Malvern, PA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Jane. She said the business communicates nicely about the repairs needed, and the pricing.
This review was collected via phone interview by Customer Research Inc.

MG
McLeod G.
Wayne, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Teriffic service
Very thorough and knowledgeable. I would trust him with any vehicle.

DO
Darrin O.
Newtown Square, PA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Darrin said that the facility is the best, they always do great work.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Devon, PA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Great service
Awesome service as usuaual!

CC
Carole C.
West Chester, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Carole said the business did a good job, they were pleasant, nice, and they are wonderful. She loves them.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Pen Argyl, PA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Jess. He said they accommodate his schedule and they fit him right in. They are and honest and helpful.
This review was collected via phone interview by Customer Research Inc.

JZ
Jessica Z.
Royersford, PA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Jessica said the service was prompt and great. The employees were clear about the service and any additional work needed. They were quick to call her back and phoned her ahead of time if there were any additional services needed.
This review was collected via phone interview by Customer Research Inc.

SM
Shirley M.
Wayne, PA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Shirley said the business did good and she can always rely on them.
This review was collected via phone interview by Customer Research Inc.

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