Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

261 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.88889/5Overall Rating 4.88889/5Overall Rating 4.88889/5Overall Rating 4.88889/5rating 4.88889
Original
Overall Rating 2.44444/5Overall Rating 2.44444/5rating 2.44444rating 2.44444rating 2.44444
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MS
Michael S.
Princeton, WV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Awesome
Thanks for quick and great service
RONALD E H., Service Manager from Pantili Hyundai responded on 09/24/2018

Michael,
Thank you for the kind words. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

DL
David L.
North Tazewell, VA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Excellent Service
Excellent service!
RONALD E H., Service Manager from Pantili Hyundai responded on 09/24/2018

David,
Thank you for the review. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

EH
Emma H.
Princeton, WV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great and friendly service personnel.
Service was great...reps were so nice
RONALD E H., Service Manager from Pantili Hyundai responded on 09/21/2018

Emma,
Thank you for the kind words. We appreciate your business and look forward to helping you keep your Hyundai running like new.

Eric Hurt
Service Manager
304.425.8203  ext.1216

BB
Barbara B.
Princeton, WV
2003 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Kept car until the problem was found and reolved
Our 2003 Sonata wouldn't start on two separate occasions for an unknown reason. The service dept kept car til was fixed.
RONALD E H., Service Manager from Pantili Hyundai responded on 09/21/2018

Barbara,
Glad to hear we got your vehicle fixed. We appareciate your patience while finding the problem.

Eric Hurt
Service Manager
304.425.8203  ext.1216

KM
Kimberly M.
Rocky Gap, VA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Service
Great service! Very friendly with-no wait.
DANELLE S. from Pantili Hyundai responded on 09/20/2018

Kimberly,

Thank you! We appreciate your business!

Danelle Sevy
Pantili Hyundai


JB
James B.
Princeton, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Best sales experience ever!
Bought my new Hyundai from Dallas and got a great deal. Also the first service went great . Always recommend these guys !!
Danelle S. from Pantili Hyundai responded on 09/13/2018

James,

Thanks for the review! We appreciate your business and hope you're enjoying your new Hyundai!

Danelle Sevy
Pantili Hyundai


CP
Christopher P.
Bluefield, VA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Good work
Excellent service. D takes care of us.
RONALD E H., Service Manager from Pantili Hyundai responded on 09/11/2018

Chris,
Thank you for the the review .We really appreciate you.

Eric Hurt
Service Manager
304.425.8203  ext.1216

JS
Jesse S.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
How friendly everyone is
One of the best experience I ever had from dealing with sales and service. Everyone is friendly and welling help anyway that they can
RONALD E H., Service Manager from Pantili Hyundai responded on 09/10/2018

Jesse,
Thank you! We appreciate you!

Eric Hurt
Service Manager
304.425.8203  ext.1216

AM
Amy M.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Sales and service
The sales and service departments are excellent. Everyone is so friendly and knowledgeable. I will not buy from another dealer in the area from now on. The service department even washes your car after routine maintenance:)
RONALD E H., Service Manager from Pantili Hyundai responded on 09/10/2018

Amy,

Thank you for the kind review and your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

CH
Christie H.
Flat Top, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
5 star service
The only place I take my vehicle for service!!
RONALD E H., Service Manager from Pantili Hyundai responded on 09/04/2018

Christie,
Thank you for trusting us with all your service needs. Its always great to see you!

Eric Hurt
Service Manager
304.425.8203  ext.1216

Verified Customer
Princeton, WV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
The appoitmentsare set up quickly& your in & out quickly.
They are very considerate & thoughtful& They Do There job well!
RONALD E H., Service Manager from Pantili Hyundai responded on 09/04/2018

Anonymous,
Thank you for the kind words! We appreciate your business!!

Eric Hurt
Service Manager
304.425.8203  ext.1216

TH
Tiffany H.
Princeton, WV
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
The service department and the sales rep
Pantili Hyundai is a great place to buy a car and to have your car serviced. If your working and you need your car serviced they will come pick your car up service it and bring it back to your job . And when you go to pay the lady is really nice. The guys and lady in the service department are awesome.
DANELLE S. from Pantili Hyundai responded on 09/01/2018

Tiffany,

Thank you so much for the kind review! We appreciate your business!

Danelle Sevy
Pantili Hyundai


TM
Tanya M.
Tazewell, VA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Great service
Great service. I had to drop my vehicle off early due to a ballgame. They serviced it, called me to let me know how and what was done. The service Dept closed before my ballgame was over, so they left my keys with sales so I could pick it up as my schedule allowed. Super friendly and my vehicle is running great!!
DANELLE S. from Pantili Hyundai responded on 09/01/2018

Tanya,

Thank you for the kind words! We appreciate your business!

Danelle Sevy
Pantili Hyundai


RP
Reva P.
Bandy, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Princeton WV
Pantili Hyundai always are very professional. Great service.
Danelle S. from Pantili Hyundai responded on 09/01/2018

Reva,

Thank you! We appreciate your business!

Danelle Sevy
Pantili Hyundai


SH
Summer H.
Kegley, WV
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Service
Great people over all, great service & kept me updated on anything I’d need to know!
Danelle S. from Pantili Hyundai responded on 08/31/2018

Summer,

Thank you! Glad we could help get your vehicle safe for you to drive and back on the road! 

Danelle Sevy
Pantili Hyundai


GL
Gloria L.
Wytheville, VA
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Friendly people that give great aervice!
This is one dealership that won’t sell you a service unless it is needed. They are proactive in identifying problems before they become major issues. They keep you up to date on your warranty service schedule. They are super!
Danelle S. from Pantili Hyundai responded on 08/31/2018

Gloria,

Thank you so much for the kind words! We greatly appreciate your business!

Danelle Sevy
Pantili Hyundai


DL
Deborah L.
Princeton, WV
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Service
Thank you to Eric, the service manager for contacting Hyundai to get my part covered. He went the extra mile for me. Thanks also to Karen for her kindness.
RONALD E H., Service Manager from Pantili Hyundai responded on 08/29/2018

Deborah,

Thank you for the kind words we are always glad to help. We appreciate you!

Eric Hurt
Service Manager
304.425.8203  ext.1216

SH
Stuart H.
Princeton, WV
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Happy Customer
Great service happy dealership
RONALD E H., Service Manager from Pantili Hyundai responded on 08/29/2018

Stuart,

Thank you for your business!

Eric Hurt
Service Manager
304.425.8203  ext.1216

LK
Lynn K.
Bluefield, VA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Excellent service
Outstanding services. No issues encountered. Thanks!
DANELLE S. from Pantili Hyundai responded on 08/28/2018

Lynn,

Thank you for being a loyal customer! We appreciate you!

Danelle Sevy
Pantili Hyundai


MC
Michael C.
Bluefield, WV
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Mike c. Santa Fe service.
Called for a service appt on short notice and was given what I asked for the next day. Service personnel are great to work with and the service mechanics do a great job. I appreciate the complimentary car wash. Thank you very much.
RONALD E H., Service Manager from Pantili Hyundai responded on 08/24/2018

Mike, 
Thank you so much for the kind words. We are always happy to help in any way possible.We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

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