ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
100% Business Response
Latest Review 2 days ago
Sheron L. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, courteous, and efficient"
Everyone was friendly and helpful. The waiting room is very comfortable. My car was ready in a timely manner and work that was done explained. Very pleased with my experience here and will be back. I especially like the multi point inspection report.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/14/2017 03:09 AM
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Danelle S. at Pantili Hyundai responded on 12/14/2017

Sheron,

Thank you for the kind words! We look forward to seeing you in the future!

Danelle Sevy
Service Advisor

Willard A. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tuscon tire monitor"
fixed it
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/13/2017 08:21 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 12/14/2017

Willard,

We really appreciate your patience as we were trouble shooting the problem. We look forward to assiting you in the future with all your maintenance needs.

Danelle Sevy
Service Advisor

James B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"svc.. and neetness"
svc was good,staff friendly, easy access; former dealer was my svc. help.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 05:15 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 12/13/2017

James,

Thank you so much for the kind words! We appreciate your business!

Danelle Sevy
Service Advisor

Glen V. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5NPEB4AAC3BH297111"
Timely manner the work was done. The way they keep us informed as we waited.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/08/2017 06:48 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 12/09/2017

Glen,

Thank you! We appreciate your business!

Danelle Sevy 
Service Advisor

Darrell H. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great!"
I recently had my 2017 Hyundai Sonata serviced at Pantili Hyundai. The appointment was easy to make and the service was done perfectly. I'm a huge fan of Pantilti Hyundai. They are great people to work with.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 08:24 AM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 12/08/2017

Darrell,

We are glad to have you as a Pantili customer and as always we will be happy to assist you with any future maintenance needs.

Danelle Sevy
Service Advisor

Christina K. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service friendly people "
Hey do the greatest job ever . They go out of there way to help you I wanted to say the lady that’s clean there was the friendliest a joy to talk to . You can tell that the company take care of their employees they act like there family it’s nice
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 12:21 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 12/08/2017

Christina,

Thank you so much for the kind words! We appreciate your business!

Danelle Sevy
Service Advisor

CHRISTOPHER P. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Quality "
Quality all the way around. Jenee is great.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/01/2017 11:57 AM
Newuser@surecritic
Ronald E H. at Pantili Hyundai responded on 12/01/2017

Chris,
Thank you for the kind words and continued business. We appreciate you.

Eric Hurt
Pantili Hyundai

Richard P. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
Quick and efficient as always!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/24/2017 11:02 AM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/24/2017

Richard,

Thank you! We appreciate your business!

Danelle Sevy
Service Advisor

James H. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service"
Great service and great customer service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 03:32 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/24/2017

James,

Thank you for the kind words! We appreciate your business!

Danelle Sevy
Service Advisor

Emma H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and excellent customer service. "
Great service!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:32 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/22/2017

Emma,

Thank you! We appreciate your business!

Danelle Sevy
Service Advisor

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pantilli Hyundai "
Friendly, personnel, prompt service. Pleasant atmosphere.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:08 PM
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Danelle S. at Pantili Hyundai responded on 11/22/2017

Anonymous,

Thank you so much for the kind words! We appreciate your business!

Danelle Sevy
Service Advisor

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The service I have received has been excellent.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 04:59 PM
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Danelle S. at Pantili Hyundai responded on 11/20/2017

Anonymous,

Thank you! We very much appreciate your business!

Danelle Sevy
Service Advisor

Deborah L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Maintenance "
Good service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:10 AM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/20/2017

Deborah,

Thank you! We always look forward to your visits! We are glad to have you as a loyal Pantili Hyundai customer!

Danelle Sevy
Service Advisor

WILLIAMS G. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt, courteous "
work was scheduled in and performed in a timely manner
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 06:36 AM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/20/2017

Gary,

Thank you! We appreciate your business!

Danelle Sevy
Service Advisor

Lisa C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
Easy to make appointment and resolved my issue quickly on the wrong time to change my first oil change and price discount for error.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 08:06 AM
Newuser@surecritic
Ronald E H. at Pantili Hyundai responded on 11/18/2017

Lisa,

Thank you for your business. Glad to hear we were able to resolve your concerns.

Eric Hurt
Pantili Hyundai

Robert H. ReScore Review on 11/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people will work with you "
a great place to bring your car five star
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:59 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Robert H"
SERVICE DEPT. NEEDS A SWIFT KICK FOR NOT ANSWERN THE PHONE
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:59 PM
Newuser@surecritic
Ronald E H. at Pantili Hyundai responded on 11/18/2017

Robert,
Sorry to hear you had an issue getting thru to service. I will be in contact with you soon to gather more information to prevent the same issue from reaccuring . We appreciate your business and strive to make every transaction with us as smooth as possible.

Eric Hurt
Pantili Hyundai

Newuser@surecritic
Ronald E H. at Pantili Hyundai responded on 11/21/2017

Robert,

Thank you for taking the time to speak with me on the phone. I really appreciate the oppurtunity to learn more about your experience.

Eric Hurt
Pantili Hyundai

LINDA U. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pantilli Hyundai"
Service staff were great, friendly & efficient. Excellent service experience!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 08:29 AM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/15/2017

Linda,

Thank you for the kind words! We very much appreciate your business! 

Danelle Sevy
Service Advisor

Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality vehicles; good service."
Quality vehicles; good service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:28 AM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/11/2017

Anonymous,

Thank you! We appreciate your business!

Danelle Sevy
Service Advisor

Mason C. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
We always great service from tbis dealership and love the friendly staff.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 07:05 PM
29a743c7710fcd81b046850b67e8d574?s=28
Danelle S. at Pantili Hyundai responded on 11/08/2017

Mason,

Thank you! We always enjoy your visits and we appreciate your business!

Danelle Sevy
Service Advisor

Chea B. ReScore Review on 11/08/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Pantilli Hyundai makes it right with customers if you have a problem ! Wonderful place , everyone is very friendly there!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 06:54 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Raised the price on routine oil change "
I have bought my Hyundai when it still was bill cole. I don’t understand why they have gone up $8 on my oil change. I’m a veteran and didn’t receive a veterans discount this close to Veterans Day. Overall they do a pretty good job !
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 06:54 PM
Newuser@surecritic
Ronald E H. at Pantili Hyundai responded on 11/08/2017

Chea,

We are very grateful and appreciate your business! But more importantly your service to our great country!! I am very sorry we left out your discount. I will make a note in the system as per our conversation earlier.I appreciate you taking the time to talk with me on the phone.If there is anything else I can help you with please dont hesitate to ask.

Thanks,
Eric Hurt
Pantili Hyundai

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