Pantili Hyundai

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304-425-8203
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Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

402 Reviews

5 star
89%
4 star
6%
3 star
2%
2 star
<1%
1 star
1%

ReScore Reviews™ (11)

ReScore
Overall Rating 4.90909/5Overall Rating 4.90909/5Overall Rating 4.90909/5Overall Rating 4.90909/5rating 4.90909
Original
Overall Rating 2.54545/5Overall Rating 2.54545/5rating 2.54545rating 2.54545rating 2.54545
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews

JH
Jerry H.
Narrows, VA
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Oil change
I ve been getting oil changes done at princeton wv location since 11/2018 always same great service and friendly staff and complametry cars wash with all oil change are very nice
Recommended
DANELLE S. from Pantili Hyundai responded on 06/26/2019

Jerry,

Thank you for the kind review! We appreciate your business!

Danelle Sevy
Pantili Hyundai

Verified Customer
Tazewell, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
oil change
Service was great. Keep up the good work.
Recommended
DANELLE S. from Pantili Hyundai responded on 06/25/2019

Anonymous,

Thank you for the review! We appreciate your business!

Danelle Sevy
Pantili Hyundai

AV
Anna V.
Princeton, WV
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
customer
every one is so nice. I wouldn't want to go to any other place to get my car serviced.
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 06/20/2019

Anna,

Thank you so much for the 5 star review and the kind comments. We value our customers very much and will do anything within our power to take care of them. Thank You!

Eric Hurt
Service Manager
304.425.8203  ext.1216
Verified Customer
Rock Hill, SC
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Top Notch Service!
Top Notch Service!
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 06/20/2019

Anonymous,
Thank you for the review! We appreciate your business!

Eric Hurt
Service Manager
304.425.8203  ext.1216
JE
Josh E.
Bluefield, WV
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Knowledgeable and friendly staff
Very knowledgeable and friendly staff
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 06/19/2019

Josh,
Thank you so much for the review and for your business.We look forward to helping you take great care of your new Veloster.

Eric Hurt
Service Manager
304.425.8203  ext.1216
MD
Meagan D.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Awesome!
I bought a car there in February and have had it serviced there. Great salesman and great service!
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 06/19/2019

Meagan, 
we cant Thank You enough for your support and business.

Eric Hurt
Service Manager
304.425.8203  ext.1216
RT
Robert T.
Daniels, WV
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Service
Pantili Hyundai and their service depart performed my service in less time than quoted, even detail washed our vehicle after service was complete. Service Manager explained service performed and walked around vehicle to make sure it was cleaned to our satisfaction. GREAT job by all!!
Recommended
DANELLE S. from Pantili Hyundai responded on 06/18/2019

Robert,

Thank you for the kind words! We appreciate your business!

Danelle Sevy
Pantili Hyundai

GD
George D.
Bluefield, WV
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Awesome service
Awesome place to get your service done.
Recommended
DANELLE S. from Pantili Hyundai responded on 06/14/2019

George,

Thank you! We appreciate your business!

Danelle Sevy
Pantili Hyundai

DL
David L.
North Tazewell, VA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Excellent Service
I like the Service Department at Pantili. Everyone is nice and I think that I have been treated fairly.
Recommended
DANELLE S. from Pantili Hyundai responded on 06/14/2019

David,

Thank you for the kind words. We appreciate your business.

Danelle Sevy
Pantili Hyundai

SK
Shelby K.
Ballard, WV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
everything was done outstanding.
the service was outstanding.
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 06/12/2019

Shelby,

We cant Thank You enough for being such a loyal customer to our dealership. Thank you for the kind words.

Eric Hurt
Service Manager
304.425.8203  ext.1216
SL
Stacey L.
Princeton, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Excellent customer service
I will not take my car anywhere else to be serviced ! This place is the best I’ve ever worked with !
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 06/12/2019

Stacey,

Thank you so much for such a kind review! We really appreciate your business. 

Eric Hurt
Service Manager
304.425.8203  ext.1216
Verified Customer
Bluefield, WV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Satisfied Customer
I received fast, friendly and efficient service. The price for service performed was also reasonable. Keep up the nice work.
Recommended
DANELLE S. from Pantili Hyundai responded on 06/11/2019

Anonymous,

Thank you for the kind words! We appreciate your business!

Danelle Sevy
Pantili Hyundai

RB
Randy B.
Peterstown, WV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service
Set the service, drove they did the oil change, tire rotation and washed SUV in less than a hour. That helps when you have things to get done.
Recommended
DANELLE S. from Pantili Hyundai responded on 06/11/2019

Randy,

Thank you! We appreciate your business!

Danelle Sevy
Pantili
Hyundai

JC
Jonathan C.
Princeton, WV
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Great as always
Always a great experience. They are always on top of things, service is fantastic and quick!
Recommended
DANELLE S. from Pantili Hyundai responded on 06/03/2019

Jonathan,

Thank you so much for the kind words! We appreciate your business!

Danelle Sevy
Pantili Hyundai

DL
Deborah L.
Princeton, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great and friendly service.
Work was completed to my satisfaction and in a timely manner.
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 05/31/2019

Deborah,
Thank you very much for your business and for completing the survey.

Eric Hurt
Service Manager
304.425.8203  ext.1216
GR
Gwen R.
Princeton, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Awesome service!
Always courteous, professional and helpful
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 05/30/2019

Gwen,
Thank you so much!! We appreciate your business and always look foward to seeing you.

Eric Hurt
Service Manager
304.425.8203  ext.1216
LK
Lynn K.
Bluefield, VA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Above and beyond excellent service!
Could not be happier with service department, staff is outstanding, wouldn’t think of dealing anywhere else. Also, Mr. Billy Pantili stopped by the waiting area, very personable, super nice guy, it was nice if him to take time to speak with those us us there that afternoon.
Recommended
DANELLE S. from Pantili Hyundai responded on 05/28/2019

Lynn,

Thank you so much for the kind words! It's always so nice to see you! 

Danelle Sevy
Pantili Hyundai

GD
George D.
Bluefield, WV
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Great service
The best dealer around.
Recommended
DANELLE S. from Pantili Hyundai responded on 05/28/2019

George,

Thank you! We appreciate your business!

Danelle Sevy
Pantili Hyundai

DG
Daniel G.
Princeton, WV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great people. Always friendly.
Always enjoy going there and the service is great.
Recommended
DANELLE S. from Pantili Hyundai responded on 05/22/2019

Daniel,

Thank you for the kind words! We always enjoy seeing you! Thank you for your business!

Danelle Sevy
Pantili Hyundai

DK
David K.
Princeton, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Great service
Service
Recommended
RONALD E H., Service Manager from Pantili Hyundai responded on 05/13/2019

David,
Thank you so much for the review! We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216
Displaying Review 1 - 20 of 402 in total