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Paramus Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(147 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
51
Total ReScores
4.8
ReScore Average
74
Net Promoter Score ®

Business Details

Categories
Contact
(201) 845-0700
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
234 Route 4 East Paramus, NJ 07652
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(147 Reviews)

MP
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michael p.
Township Of Washington, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2024
0
Category: Sales
Stay Away - SCAM DEALERSHIP
DO NOT BUY A CAR FROM THIS SCAM DEALERSHIP. They lied to me several times and sold me a Certified Pre-Owned vehicle that was not checked. As soon as I got home with the vehicle I opened up the passenger door to find the interior fabric of the door ripped. I called the salesman Sammy and told him the issue and e said he would call me back. Several days passed by and I called him again and he said he would call me back. After about a week of him not getting back to me I went to the dealership. I spoke to the sales manager Jesse Lopez. I told him I did not think the car was certified if something as simple and visible as an interior rip was not noticed. I asked him to recertify the car which he refused. He did repair the rip. I called Hyundai and they told me to rake it to another dealer. I could either pay for recertification or wait till service is required and the new dealership will look over the vehicle. When the new dealership looked over the vehicle they said the vehicle needed brakes, a drivebelt and brake fluid change costing about $1000.00. I asked the new dealership if they would have replaced and/or fixed these items. They said yes. I went back to the lying Paramus Hyundai and spoke to Jesse Lopez again. He argued with me but told me he would do what is right and he would call me. Well.... True to form I did not receive a call. I went into the dealership and Jess Lopez told me they will do nothing to help me. They say the car was certified even though there were visible rips in the interior, brakes required and other maintenance not done. I told him I would pay some of the costs but did not feel it was fair to me that Paramus Hyundai did not properly certify this vehicle. He told me with a smile on his face that I am out of luck. HORRIBLE DEALER!!!
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