Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

361 Reviews

99% Would Recommend
95% Business Response
Latest Review 17 days ago

Reviews


JF
Jim F.
Pennsylvania
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Jim said the work was done in a timely manner and he said thanks for all of the work.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/10/2018

Thank you for your review Jim!


JN
Joe N.
West Chester, PA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Joe said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/10/2018

Thank you for the review Joe!


MR
Marc R.
Huntingdon Valley, PA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Joe. He said the staff did a good job with the service, he doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/02/2018

Thank you for the review Joe!


VF
Vinny F.
Pennsylvania
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Vinny said the employees were honest. They were very friendly. They were up front with his work. They repaired what was needed.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for the review Vinny!


KL
Kristen L.
West Chester, PA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Awesome customer service, always friendly, honest, works in a timely matter
My husband and I have been coming to Pardos now for about a year. We both own older cars, so we know the maintenance is important! Since our first visit, everyone we have worked with has been so honest, so professional and their customer service can't be beat! They are efficient and work in a timely matter - our cars have never been there for more than a few hours! They even offered to drop my Jeep off to me just recently if I didn't have a ride! They send text messages to confirm any work they will do - which is great given most of us are at work when our cars are being worked on. All of your service history is uploaded online - so that you have it for your records, and can see what they are doing each time you bring it in. Given we now live in an online world - this is great! And it prevents tons of old paperwork from piling up in my glove box! I would highly recommend Pardos for any of your vehicles maintenance, they are the best in West Chester!
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for your review Kristen! Glad you like the text messaging and the text reports.


BM
Brian M.
Exton, PA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Brian said the staff is good, and he always goes to the business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for the review Brian!


KS
ken s.
Berwyn, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
outstanding as always. best shop on the east coast.
my impala ss needed routine maintenance performed.talked to max the man running the show and he scheduled me when It was a good time for us.. my wife and I were able to go across the street to have breakfast while the trained techs handled all the work. top notch place,i would highly recommend this place to anyone. also you can check out the awesome 1969 camaro convertible being restored at pardoes. when I saw that car being worked on I knew I found the right shop. awesome job,thanks again guys. max-- my brother--you rock.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for your review Ken. We really appreciate the kind words.


GS
George S.
Malvern, PA
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
George said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for your review George!


TA
Thomas A.
West Chester, PA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Great service
My window would not go up called spoke with max he said bring it right over thanks guys for the great service AGAIN. It was done that afternoon thank you .
Max H. from Pardo's Automotive Inc responded on 05/29/2018

Thank you for the review Tom! Glad we could get you in and out.


JM
John M.
West Chester, PA
Ford Super Duty F-550 DRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
John said the service was great and he was happy with it.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for your review John!


WC
William C.
Chesterbrook, PA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Chris. He said the staff are very intelligent and they got the work done fast. Charlie and Adam do good work.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/29/2018

Thank you for your review Chris!


JW
Jacqueline W.
West Chester, PA
Toyota Avalon
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2018 Category: Service
Jacqueline said the staff explained everything to her, they were quick, but more expensive than expected.
This review was collected via phone interview by Customer Research Inc.

AA
Annie A.
Honey Brook, PA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Annie said the staff was fast and efficient.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/17/2018

Thank you for the review Annie!


ML
Mike L.
West Chester, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Mike said the business took him right in, the service was prompt and the price was good.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/29/2018

Thank you for the review Mike!


JS
Joan S.
Garnet Valley, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Joan said the service was great. The business did what they said they would do and Franz is a great guy who was a pleasure to do business with.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for your review Joan!


LS
Lynn S.
Marcus Hook, PA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Satisfied customer
Convenient,trustworthy and efficient 😊
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for your review Lynn!


Verified Customer
West Chester, PA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Fixed right the first visit.
Vehicle had a check engine light on and needed a oxygen sensor replacement. Finished correctly same day.
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for the review!


AH
Armando H.
Kennett Square, PA
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Ruby. She said the guy that helped her was really polite, honest, and did a good job.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for the review Ruby!


FG
Frank G.
West Chester, PA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Dependable,competent and fairly priced.
I trust Pardo’s to work on my car knowing they will do it properly.
They tell you why ithe work was necessary and they give you an honest analysis of conditions that may need to be addressed in the future.
Max H. from Pardo's Automotive Inc responded on 04/30/2018

Thank you for your review Mr. Gothie!


RG
Ronald G.
Coatesville, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Ronald said it was excellent service and they went over and beyond what he expected them to do. Everything was good and there were no problems.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 04/30/2018

Thank you for the review Ron!