Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

357 Reviews

99% Would Recommend
94% Business Response
Latest Review 12 days ago

Reviews


KL
Kristen L.
West Chester, PA
Jeep Wrangler
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06/06/2018
Awesome customer service, always friendly, honest, works in a timely matter
My husband and I have been coming to Pardos now for about a year. We both own older cars, so we know the maintenance is important! Since our first visit, everyone we have worked with has been so honest, so professional and their customer service can't be beat! They are efficient and work in a timely matter - our cars have never been there for more than a few hours! They even offered to drop my Jeep off to me just recently if I didn't have a ride! They send text messages to confirm any work they will do - which is great given most of us are at work when our cars are being worked on. All of your service history is uploaded online - so that you have it for your records, and can see what they are doing each time you bring it in. Given we now live in an online world - this is great! And it prevents tons of old paperwork from piling up in my glove box! I would highly recommend Pardos for any of your vehicles maintenance, they are the best in West Chester!

BM
Brian M.
Exton, PA
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Brian said the staff is good, and he always goes to the business.
This review was collected via phone interview by Customer Research Inc.

KS
ken s.
Berwyn, PA
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05/31/2018
outstanding as always. best shop on the east coast.
my impala ss needed routine maintenance performed.talked to max the man running the show and he scheduled me when It was a good time for us.. my wife and I were able to go across the street to have breakfast while the trained techs handled all the work. top notch place,i would highly recommend this place to anyone. also you can check out the awesome 1969 camaro convertible being restored at pardoes. when I saw that car being worked on I knew I found the right shop. awesome job,thanks again guys. max-- my brother--you rock.

GS
George S.
Malvern, PA
Ford Fiesta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
George said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

TA
Thomas A.
West Chester, PA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Great service
My window would not go up called spoke with max he said bring it right over thanks guys for the great service AGAIN. It was done that afternoon thank you .
Max H. from Pardo's Automotive Inc responded on 05/29/2018

Thank you for the review Tom! Glad we could get you in and out.


JM
John M.
West Chester, PA
Ford Super Duty F-550 DRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
John said the service was great and he was happy with it.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Chesterbrook, PA
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Chris. He said the staff are very intelligent and they got the work done fast. Charlie and Adam do good work.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/29/2018

Thank you for your review Chris!


JW
Jacqueline W.
West Chester, PA
Toyota Avalon
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2018 Category: Service
Jacqueline said the staff explained everything to her, they were quick, but more expensive than expected.
This review was collected via phone interview by Customer Research Inc.

AA
Annie A.
Honey Brook, PA
Scion tC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Annie said the staff was fast and efficient.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/17/2018

Thank you for the review Annie!


ML
Mike L.
West Chester, PA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Mike said the business took him right in, the service was prompt and the price was good.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/29/2018

Thank you for the review Mike!


JS
Joan S.
Garnet Valley, PA
Nissan Rogue
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05/07/2018 Category: Service
Joan said the service was great. The business did what they said they would do and Franz is a great guy who was a pleasure to do business with.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for your review Joan!


LS
Lynn S.
Marcus Hook, PA
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Satisfied customer
Convenient,trustworthy and efficient 😊
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for your review Lynn!


Anonymous avatar
Verified Customer
West Chester, PA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Fixed right the first visit.
Vehicle had a check engine light on and needed a oxygen sensor replacement. Finished correctly same day.
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for the review!


AH
Armando H.
Kennett Square, PA
Chrysler Sebring Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Ruby. She said the guy that helped her was really polite, honest, and did a good job.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/16/2018

Thank you for the review Ruby!


FG
Frank G.
West Chester, PA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Dependable,competent and fairly priced.
I trust Pardo’s to work on my car knowing they will do it properly.
They tell you why ithe work was necessary and they give you an honest analysis of conditions that may need to be addressed in the future.
Max H. from Pardo's Automotive Inc responded on 04/30/2018

Thank you for your review Mr. Gothie!


RG
Ronald G.
Coatesville, PA
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04/26/2018 Category: Service
Ronald said it was excellent service and they went over and beyond what he expected them to do. Everything was good and there were no problems.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 04/30/2018

Thank you for the review Ron!


SD
Shane D.
Pennsylvania
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Shane said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 04/30/2018

Thank you for your review Shane!


SD
Seamus D.
West Chester, PA
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great Customer Service and quality work
Great Customer service and quality work
Max H. from Pardo's Automotive Inc responded on 04/19/2018

Thank you for your review Seamus!


DK
David and Marina K.
Glenmoore, PA
Lexus GX 470
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04/15/2018
Great service
Great service, fast. Would recommend this place to anyone.
Max H. from Pardo's Automotive Inc responded on 04/19/2018

Thank you for the review Dave!


CH
Colleen H.
GMC Terrain
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04/14/2018
Thankful
I am very thankful for Fran and all he has done for my car. He not only has fixed my car but he takes the time to teach me how to maintain my car to keep it in good condition. He is always available if I have questions and is willing to check my oil once a week for me. Thank you
Max H. from Pardo's Automotive Inc responded on 04/19/2018

Thank you for your review Colleen!