Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

613 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


DB
Daniel B.
Lancaster, NY
Chevrolet Impala
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05/22/2018
Service beyond expectations
I was impressed with the customer service attitude from the point of setting the appointment right through to the payment process. Having access to my vehicle's service history online is a bonus... very professional, very well-done. The cost was right in line with what I expected and included some pleasant surprises - things like replacing my wipers, assessing my tire pressure system issues, and recommending what to do on the next service appointment (when I get my NYS inspection). Park Ridge thinks and anticipates the needs down the road. I like that.

SK
Sue K.
Buffalo, NY
Dodge Nitro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Sue said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
East Aurora, NY
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Very detailed and honest company
This was my first experience with Park Ridge. I took my vehicle in for brakes, rotors and some other front end issues and noises. They called me and gave me a detailed overview of my car and charged me a very fair price for the amount of work they did...

DG
Donald G.
Buffalo, NY
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Donald said he was happy with the work the business performed.
This review was collected via phone interview by Customer Research Inc.

AR
Alanah R.
Buffalo, NY
Kia Forte Koup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Alanah said she goes to the business for everything she needs.
This review was collected via phone interview by Customer Research Inc.

DG
DAVID G.
Buffalo, NY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Fair and honest.
Scott and Paul are awesome mechanics and great guys to talk to.:)

JS
James S.
Buffalo, NY
Buick Envision
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Spoke with Douglas. He said the overall experience with the business was good.
This review was collected via phone interview by Customer Research Inc.

PL
PATRICK L.
Buffalo, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Brake work
The guys did my brakes and did a great job as always. And they looked at my air conditioning and put more Freon into the system they went through and made sure no leaks all in good order great job again

GK
Gene K.
Buffalo, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Gene said the business has always treated him and his vehicle well. He never has to worry or second guess that the services provided are done correctly.
This review was collected via phone interview by Customer Research Inc.

CP
Carolin P.
Buffalo, NY
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Thank You Park Ridge Auto Care
You found a problem the dealer wasn't able to find... 3 times! Thank you so much. Ill use you from now on.

CP
Carolin P.
Buffalo, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
great
appointment was made easily, liked the place, clean waiting room!
Owner was very nice and didn't take advantage.

GB
GREG B.
Lake View, NY
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Quick/accomdating servce
As always scott and the crew and park ridge auto were accommodating in getting me and appointment, and getting the work done quickly. Great service, as always

CS
Cordney S.
Buffalo, NY
Mercury Milan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Cordney said the business got the vehicle in and out very fast, and they had good prices.
This review was collected via phone interview by Customer Research Inc.

MK
Monica K.
Buffalo, NY
Scion tC
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04/13/2018
Professional and efficient
Scott was amazing! He had me drop my car off in the same day I called and was so thorough. I had an O2 sensor replaced and check engine light was gone in the same day! Highly recommend!

GS
Gerald S.
Orchard Park, NY
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Responsive, Reliable and Professioal
Each time we send our vehicles in for work, Scott and his crew provide the utmost in professional car care.

RW
RICK W.
Williamsville, NY
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
auto repair
Always does good work and delivers when promised

MM
Maryon M.
Buffalo, NY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Maryon's wife. She said her husband was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JC
Justine C.
Buffalo, NY
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Thank you for your help
My car wasn’t done because the dealer dropped the ball on delivering a part. Scott let me use his truck to pick up my sick child. Awesome place to do business.

WM
Wally M.
Orchard Park, NY
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Wheel bearing
Park Ridge did a great job of diagnosing the problem. They realized that it was a wheel bearing problem. They fixed it the same day and at an affordable price. Scott has a great business there. Fixes what's broken and doesn't sell you on what "might be." Well done.

GT
Gary T.
Buffalo, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Another great job
Scott always makes me feel comfortable and trustworthy. He always gives me an honest breakdown of what was done to remedy the problem. Others just tell you it's fixed and seems you on your way.

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