Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

620 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


DH
Diane H.
Buffalo, NY
Chevrolet Cavalier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Diane said they forgot to inform her about the muffler. They explained everything when she called them.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
Buffalo, NY
Buick Rendezvous
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018
repair
good job

AC
Amparo C.
Buffalo, NY
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Amparo said the business' service was really good. He stated he wished he knew more about the parts they put on.
This review was collected via phone interview by Customer Research Inc.

DK
DOUGLAS K.
Alden, NY
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017
Real car care Pros!
Everything done well and done later in day.

DK
Douglas K.
Alden, NY
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Douglas said the staff has always taken care of him well. They do what he wants and they are friendly. The staff does good work, and he is always pleased. The owners are very nice people.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Buffalo, NY
Ford Freestar
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Gary said they did a good job, but there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

AJ
Aaron J.
Buffalo, NY
Chevrolet Colorado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Aaron said his vehicle was not working properly and he needed to get the light off. They did the most minimal work to save him money. Scott was great, and messaged him throughout the duration of the repair. He did not do anything without his approval. Scott will set up a maintenance program for the new vehicle he just bought. He saved him quite a bit of money, and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

MO
Michael O.
Lancaster, NY
Mercury Sable
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Michael said he appreciated Michael's honesty.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
West Seneca, NY
Buick Rendezvous
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2017
service
great service and friendly atmosphere.

RL
Ryan L.
West Seneca, NY
Mazda 6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2016 Category: Service
Ryan said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Buffalo, NY
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2016 Category: Service
Robert said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
West Seneca, NY
Jeep Compass
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2016 Category: Service
Tom said although this business does their service very well, it is unfortunate that with as many inspections as they do, they ran out of the stickers. The stickers they have are outdated and they are waiting for the new ones to come in. He hopes he doesn't get pulled over for not having the sticker. He appreciates the service they provide. The service is thorough. They give straightforward answers. He recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
John Jr. C.
Cheektowaga, NY
Buick LaCrosse
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2016 Category: Service
John said he was well satisfied with this business service.
This review was collected via phone interview by Customer Research Inc.

JI
Jessica I.
Delevan, NY
Lincoln Navigator
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2016 Category: Service
Jessica said this business has very good customer care and she is a returning customer.
This review was collected via phone interview by Customer Research Inc.

JA
Jaden A.
Hornell, NY
Saturn Ion 3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2016 Category: Service
Jaden said they were helpful and caring.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
West Seneca, NY
Buick Rendezvous
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2016
close and convenient
like the service

GB
George B.
Blasdell, NY
Chrysler PT Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2015 Category: Service
George said he likes the service at this business.
This review was collected via phone interview by Customer Research Inc.

JL
Janelle L.
Williamsville, NY
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015 Category: Service
Janelle said they are doing a good job.
This review was collected via phone interview by Customer Research Inc.

FM
FRANCIS M.
Amherst, NY
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2015
Comfortable
Always trustworthy and has a suggestion. Everyone always wishes for a little bit cheaper, but the prices are good.

DK
DOROTHY K.
West Seneca, NY
Subaru Forester
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2015
Great personal service and honesty!
My husband was pressed for time and did not have an appointment. He took a chance and stoped in for a quick answer and was able to be helped on the spot. Wow! I am so amazed.

Displaying Review 1 - 20 of 23 in total