Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

654 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JM
John M.
East Aurora, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
John said the staff have always done a great job on his vehicles.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
New York
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Ed said the repairs were done quickly and they were affordable.
This review was collected via phone interview by Customer Research Inc.

BM
Becky M.
Harpers Ferry, WV
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Becky said this business did an outstanding job and she was very happy with the work they did. She was basically stranded. She was from out of town and needed her vehicle fixed right away. She appreciated them getting right on her vehicle and sending a tow truck.
This review was collected via phone interview by Customer Research Inc.

CH
Cindy H.
Lackawanna, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Quick and Reasonable
got me in quickly, completed repairs quickly and at a reasonable price

DJ
Dawn J.
Hamburg, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017
My New Mechanic
I was in the market for a new mechanic and I just happened to find Park Ridge. I expected to need a new exhaust system and Scott was very honest ... I walked out with a new bolt .... the total bill for other needs was very reasonable. Nice to find a good, friendly, honest shop. Thanks Scott!

FR
FRANK R.
Buffalo, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
close to home and honesty about repairs. not trying to sell you everything
great service

SK
Susan K.
Buffalo, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Honesty
Upon walking in to Park Ridge Auto Care, I was impressed with the cleanliness and how friendly and Helpful Scott was. I will use this business for all of my car needs.

HS
Harry S.
Buffalo, NY
GMC Sierra 1500
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2017 Category: Service
Harry said he was quoted one price for the inspection of his vehicle over the phone, but when he got there they doubled the price. It was his first time there and he did not like the customer service or the idea of paying double. His coworkers have gone there and paid half of what he was charged.
This review was collected via phone interview by Customer Research Inc.
Scott F., Owner/President from Park Ridge Auto Care Inc responded on 11/08/2017

Harry,
 I'm sorry we did not meet your expectations at your last visit. We at Park Ridge Auto Care  strive to provide the best service that we can all the time. I am asking you to please consider providing us with another review at this time. If you have any questions feel free to call us.  Thank you.

Scott Felser
Owner
Park Ridge Auto Care, Inc.
www.parkridgeautocare.com
675-7194

WW
Winslow W.
East Aurora, NY
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Winslow said this business does a good job and is reasonably priced.
This review was collected via phone interview by Customer Research Inc.

KK
KEVIN K.
Hamburg, NY
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
Service at Park Ridge
Any time we can we take our cars to Park Ridge. Service is friendly, efficient and honest. We have never had to wait a long period of time to get an appointment.

FU
Frank U.
Buffalo, NY
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Frank said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

PD
PATRICK D.
Buffalo, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
found the right rod
gave a great life job on the rod

TH
TOM H.
Eden, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Great Service
Always top quality and reasonably priced service. Great owner and mechanics!

VC
Vaughn C.
Buffalo, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Vaughn said the staff was very knowledgeable, polite, and friendly.
This review was collected via phone interview by Customer Research Inc.

SW
SUE W.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017
Master mechanics. Can handle any auto issues.
I have a long history with Park Ridge. They have earned my trust. Work done by professionals and completed in a timely fashion. 100% satisfaction always. Thanks guys!

MC
Mark C.
Buffalo, NY
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Mark said he is really happy with this business. They are honest and fast. He has nothing to complain about.
This review was collected via phone interview by Customer Research Inc.

RT
Richard T.
Orchard Park, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017
Great service, quality work you can trust in, honest & helpful people
Scott is a great guy. I talked him and his employees up WAY too much and they handled it with professionalism. They do a great job and are happy to explain things to you, just be mindful of their time and know they've got a lot of other people to help (an issue I struggle with while running the mouth) :)

I only had tires rotated and then replaced with new ones on a 2nd visit, but based on how they operate I'd trust them to care for my truck like they were doing their own - with attention to detail and doing the job right the first time, for any type of work needed. When my factory warranty is up, I'll be coming here to get work needed done.

JG
Jason G.
Buffalo, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017 Category: Service
Jason said the business was quick and they were also easy to work with.
This review was collected via phone interview by Customer Research Inc.

JC
JOE C.
Orchard Park, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017
Rush repair completed on time!
Needed a safety-related emergency repair on very short notice. Had parts sourced and installed withing 24 hours. Great relief for us. Thanks - you are appreciated!

MF
Melissa F.
Lancaster, NY
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Great Service
Great service and very fair. Would absolutely recommend!

Displaying Review 141 - 160 of 654 in total