Parker Subaru


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

7152 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
80% Business Response
Latest Review about 5 hours ago
JENNIFER E. on 10/18/2017
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"I feel confident that I'm getting good service"
I am always treated well when I bring my Subaru in for repairs and maintenance. They take the time to explain what needs to be fine and they guarantee their work. I feel that my Forester has found a good home here!
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 10/18/2017
Review Created: 10/18/2017 10:19 PM
REBECCA W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic customer service!"
Thank you so much for all of your help! You made buying a car easy and fun!
Vehicle: Mazda Mazda3
Category: Sales
Sales Date: 10/18/2017
Review Created: 10/18/2017 08:05 PM
THOMAS L. on 10/18/2017
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"great service with a smile"
Great treatment
Vehicle: Subaru Outback
Category: Service
Service Date: 10/18/2017
Review Created: 10/18/2017 07:27 PM
LINDA C. on 10/18/2017
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"Reliable and honest."
Easiest business I do business with.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 05:46 PM
BETTY K. on 10/18/2017
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"Very friendly"
Brent is great
Vehicle: Subaru Outback
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 02:52 PM
JASON D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality people "
In and out quickly. Excellent service.
Vehicle: Subaru Crosstrek
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 01:48 PM
JUDITH P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with accommodating staff."
Required tire repair in a tight schedule and accomidations were made. Satisfied
Vehicle: Subaru Outback
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 09:35 AM
WILLIAM W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Parker did a great job servicing our 2015 Forester at a pleasantly competitive price.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 09:34 AM
ALVIN P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
5
Vehicle: Subaru Outback
Category: Service
Service Date: 10/16/2017
Review Created: 10/18/2017 08:41 AM
DELORES B. on 10/18/2017
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"service department"
courteous, professional excellent service
Vehicle: Subaru Forester
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 07:43 AM
JADE B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"That was the best service I have EVER had at Parker Subaru."
My service was truly exceptional. Scheduling with Tiffany was easy. My ASM Joe called me when my vehicle was done, witch was awesome that I didn't have to call like I have had to in the past. He also went over everything with me and made sure I understood what they found. Joe is awesome!!! Keep up the good work.
Vehicle: Subaru Legacy
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 07:21 AM
ERIC S. on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Lube, oil & filter service done well, but...."
Service was paid for with a good will voucher issued by Subaru of America in response to our complaint about broken wheel lug nut bolts. So far, 5 broken during or after wheel changes. The service advisor (Joe C) told me that it was due to cross threading the nuts, but also said that he had replaced many of them and he attributed it to the thread pitch being fine thread. I have personally been driving for over 50 years, been a machine builder and service man for over 30 years, and never had an issue with other vehicles. I always torque the nuts with a professional torque wrench after running the nuts on by hand til snug. I believe that the temper was faulty with this lot of bolts, but I have no way of verifying it.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/17/2017
Review Created: 10/18/2017 05:23 AM
GEORGE L. on 10/17/2017
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"Service"
You take good care of my Subaru.
Thanks!!!
Vehicle: Subaru Forester
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 08:30 PM
BEVERLY D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Friendly. Effiecient, speedy. Did not like the chairs in the waiting room. Very uncomfortable.
Vehicle: Subaru OUTBA
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 08:13 PM
COLLIN C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"pleasant employees"
prompt and polite
Vehicle: Subaru Outback
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 07:47 PM
STEPHEN B. on 10/17/2017
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"Service on Oct 17, 2017"
Friendly with Excellent Service. Great Customer waiting area.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 07:25 PM
MARK I. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really good customer service"
Great
Vehicle: Subaru Crosstrek
Category: Sales
Sales Date: 10/14/2017
Review Created: 10/17/2017 06:12 PM
ANGELA B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite, efficient, professional."
Polite, efficient. Professional.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/16/2017
Review Created: 10/17/2017 06:00 PM
CHAD B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service. "
The service department is always helpful and eager to answer questions.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/17/2017
Review Created: 10/17/2017 05:29 PM
JANE H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful, friendly, knowledgeable, NO HIGH PRESSURE at any time."
Although I'm a senior, this was the first time I purchased a car by myself. My experience was completely positive. Don worked with me with patience, and lots of humor. I will recommend him to my other little old lady friends.
Vehicle: Subaru Forester
Category: Sales
Sales Date: 10/17/2017
Review Created: 10/17/2017 05:15 PM
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