Parker Subaru


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

8251 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
80% Business Response
Latest Review about 1 hour ago
ELY C. on 02/23/2018
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"Recall Notice"
I received a recall notice from Subaru about replacing a passenger side air bag. I contacted Parker service department and was told the part was in stock and made an appointment to replace the air bag. The entire service was about 90 minutes, and I was expecting 2-3 hours. Great service and well organized dealership!
Vehicle: Subaru Outback
Category: Service
Service Date: 02/22/2018
Review Created: 02/23/2018 07:42 AM
JOHN D. on 02/23/2018
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"60,000 mile service"
Parker Subaru did a great job in less time than they anticipated but did all the checks and service necessary 😊👍
Vehicle: Subaru Forester
Category: Service
Service Date: 02/22/2018
Review Created: 02/23/2018 07:29 AM
BRITTANY V. on 02/22/2018
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"Always a pleasure "
Everyone I spoke with was kind and my service was quickly done.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/22/2018
Review Created: 02/22/2018 09:35 PM
DARLENE S. on 02/22/2018
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"Communication on progress."
They had a difficult job of replacing a recalled airbag. The job took longer than expected but communicated with me periodically on progress.
Vehicle: Subaru Legacy
Category: Service
Service Date: 02/22/2018
Review Created: 02/22/2018 08:37 PM
LINDA D. on 02/22/2018
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"Linda Deas"
Everyone was very friendly and not pushy. Steve is a great asset to Parker. I had always heard nice comments about this dealership. I was really just looking......I’m sure you have heard that before! Thank You!!
Vehicle: Subaru Outback
Category: Sales
Sales Date: 02/21/2018
Review Created: 02/22/2018 09:55 AM
ANGELO C. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service for chipseal"
We came in for the 3rd time to have the radio replaced, that went smooth. This was the second time in for the chip seal, the first time we came to have the chip seal replaced we were told that we had to wait 30 days to let the fresh paint to cure, this was not explained to me when i made the appointment .We came back a second time for the chip seal, I was told by Robert that this would take several hours, this was not explained to me as I would brought a second vehicle. I was not very happy about this. Damon Wood came over and introduced himself and said he overheard our conversation and wanted to know if he could help. I explained everything to him, he went out and talked to Robert, when he came back in he explained that everything was fixed, and that the car should sit 24 hours to cure, this also was not explained to us till Damon got involved. Damon got a loaner car after I told him that it is an 80 mile round trip for us. Everything went very smooth once Damon talked to service for us
Vehicle: Subaru Outback
Category: Service
Service Date: 02/20/2018
Review Created: 02/22/2018 09:44 AM
JONATHAN L. on 02/22/2018
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"Friendly respectful atmosphere "
Very friendly staff. Anwsered all my question to the fullest. Highly recommend!
Vehicle: Subaru Impreza
Category: Sales
Sales Date: 02/21/2018
Review Created: 02/22/2018 08:55 AM
CHELSEA T. on 02/22/2018
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"Dan is the Man!"
First car bought at a dealership. They made it so painless and easy. They helped me keep my monthly payment goal and get a great car! Dan was very nice and it was just an overall great experience!
Vehicle: Subaru Outback
Category: Sales
Sales Date: 02/21/2018
Review Created: 02/22/2018 08:33 AM
MIKE N. on 02/22/2018
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"Great Service"
Friendly helpful service people
Vehicle: Subaru Outback
Category: Service
Service Date: 02/21/2018
Review Created: 02/22/2018 07:41 AM
NEIL J. on 02/21/2018
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"Customer Service Was Excellent"
Yes, I Would Recommend.
Vehicle: Subaru Outback
Category: Sales
Sales Date: 02/21/2018
Review Created: 02/21/2018 10:58 PM
CARTER B. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service, awesome employees"
Hunter is the man for service
Vehicle: Subaru Impreza
Category: Service
Service Date: 02/21/2018
Review Created: 02/21/2018 10:41 PM
ROBERT K. on 02/21/2018
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"Great service"
Fast and friendly
Vehicle: Dodge RAM15
Category: Service
Service Date: 02/21/2018
Review Created: 02/21/2018 10:27 PM
PAMELA A. on 02/21/2018
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"Great experience at a car dealership! Is that possible?"
It was for us at Parker Subaru. From the first touch from our salesman, Mr. Brown, to the seamless ordering process then on to the paperwork with Mr Gonzalez, every step we were treated as a new member of their family. We pick-up our masterpiece Outback Limited in two days. We can't wait, we're sooooo excited!!!!
Vehicle: Subaru Outback
Category: Sales
Sales Date: 02/21/2018
Review Created: 02/21/2018 08:34 PM
JACK K. on 02/21/2018
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"Great service"
Quick and great service
Vehicle: Kia Sportage
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018 07:23 PM
JOHN K. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"delightful"
The the staff at Parker Subaru is friendly and efficient.
Vehicle: Subaru Legacy
Category: Service
Service Date: 02/21/2018
Review Created: 02/21/2018 04:30 PM
STEVEN D. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service!! Thanks!!
Vehicle: Subaru Outback
Category: Service
Service Date: 02/21/2018
Review Created: 02/21/2018 04:23 PM
JUDY R. on 02/21/2018
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"Subaru 2014 servicing"
Everyone is friendly and competent. The service was started as soon as I got there. I was pleased. Brent was very helpful in explaining everything to me.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/21/2018
Review Created: 02/21/2018 04:20 PM
JAMES S. on 02/21/2018
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"Subaru car purchase"
Everyone was friendly and helpful. We didn’t feel tossed back and forth from sales to management. Also, their easy financing and 0% helped a lot.
Vehicle: Subaru Forester
Category: Sales
Sales Date: 02/20/2018
Review Created: 02/21/2018 03:02 PM
ALEXCIA J. on 02/21/2018
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"Great Service"
Love bringing my Subaru to you all. The staff is friendly, place is clean, shuttle service is also excellent!
Vehicle: Subaru Outback
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018 08:28 AM
JULIE M. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parker service"
I have been to Parker Toyota, ford and Subaru and have always gotten excellent service by all three. This was no exception.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/20/2018
Review Created: 02/21/2018 07:25 AM
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