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Once I decided to buy the Kona the process was very smooth. My trade was evaluated quickly, and I was given a reasonable offer within KBB valuation. Marcos, the financing agent, was amazing getting me a competitive financing offer. He also presented me all of the additional options in a thorough but no pressure manner, which allowed me to make the best decisions about additional warranty/protection products.
Parks' dealer markup is much less than many of the other dealers I looked at and they give you more dealer added features as part of that additional cost. Would highly recommend the Parks team for a new car purchase.
By the way, I LOVE my new Kona. Amazing little crossover!