Pat And Chucks Auto Repair


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

144 Reviews

100% Would Recommend
Latest Review 3 days ago
Angel S. on 11/22/2017
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Angel said the wait time that they told him for the oil change was longer than expected.
Vehicle: GMC Acadia
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
ELENA N. on 11/19/2017
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"It's very close to where I live "
No comments
Vehicle: Honda CR-V
Service Date: 10/31/2017
Review Created: 11/19/2017 05:08 AM
Jellyn J. on 11/17/2017
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Jellyn said this business was great. They provided quick and prompt service. They had quoted her a price for some work on her vehicle a year ago and when she took it in a year later the price was still the same.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Ryan D. on 11/17/2017
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Ryan said they do a great job and they help out. They explain everything and they do a good job.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 11/15/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 11/21/2017

thank you Ryan for the review,we are glad to help you with your fleet.

Percy F. on 11/15/2017
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Percy said they did a great job and he was very pleased.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 11/16/2017

thank you for the review Percy

Bridget Z. on 11/15/2017
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Bridget said they did a great job, as always. She was there for close to 4 hours for an oil change and windshield wiper change. The delay was due to waiting for the oil filter. She had to remind them of the wiper change at the end. She has already recommended them, many times.
Vehicle: Lexus GX 460
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 11/16/2017

sorry for the delay Bridget.

Andy C. on 11/15/2017
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Andy said his experience with this business was perfect. He did not have any problems and everything was fine.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 11/16/2017

thank you for the review Andy.

Ron K. on 11/15/2017
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Ron said they did a great job and he was very pleased.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 11/16/2017

Thank you for the review Ron.

Carl E. on 11/14/2017
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Carl said everything was good. The staff was just a little late getting to work. The only suggestion he has for them is that they should have a drop box.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
rick w. on 11/13/2017
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"Jetta keeps running"
Nothing but great experience with Pat and Chucks! Always spot on with repairs and completed quickly. This is the best auto repair shop in the Chicago area!
Vehicle: Volkswagen Jetta Sedan
Service Date: 10/18/2017
Review Created: 11/13/2017 09:29 AM
chuck at Pat And Chucks Auto Repair responded on 11/13/2017

Thanks for the compliment Rick,we also have the best customers in the Chicago area.

Mark D. on 11/11/2017
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Mark said the business was very thorough and the pricing was fair.
Vehicle: Honda Civic Si
Category: Service
Service Date: 10/24/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
JOHN H. on 11/08/2017
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"Trustworthy and excellent repair work "
Great job; highly recommend this place.
Vehicle: Subaru Outback
Service Date: 10/31/2017
Review Created: 11/08/2017 09:00 AM
chuck at Pat And Chucks Auto Repair responded on 11/09/2017

Thank you for the review John

GEORGE B. on 10/29/2017
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"Repairs"
Repairs done right first time
Vehicle: Toyota Highlander
Service Date: 10/19/2017
Review Created: 10/29/2017 05:58 PM
chuck at Pat And Chucks Auto Repair responded on 10/31/2017

THANKS GEORGE FOR THE REVIEW ,HOPE YOUR FEELING BETTER

Norb S. on 10/25/2017
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Norb said he would recommend this business.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 10/12/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 10/24/2017
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"Review "
I always get great quality service at Pat and Chuck's. There are great mechanics there.
Service Date: 10/24/2017
Review Created: 10/24/2017 03:58 PM
chuck at Pat And Chucks Auto Repair responded on 10/24/2017

Thanks for the review Mike, you have been a great customer over the years. I am glad we appriciate each other.

Darwin S. on 10/24/2017
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Darwin said this business does exceptional work.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Chase P. on 10/23/2017
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Chase said he was very satisfied with this business.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 11/09/2017

Thank you Chase for the reviewe

Nick S. on 10/23/2017
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Nick said he likes the staff at this business.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 10/17/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Candi R. on 10/20/2017
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"After Hours "
Pat and Chuck really helped us out. We needed help with a tire and even though they were technically closed they were still willing to help us. Great guys cant thank them enough.
Service Date: 10/20/2017
Review Created: 10/20/2017 04:51 PM
chuck at Pat And Chucks Auto Repair responded on 10/23/2017

Candi glad we could help,thanks for the review.

Shirley H. on 10/20/2017
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Shirley said there was a misunderstanding with this business. She was stranded and they were there for her in an emergency. She asked them if they could throw in an oil change and they said they couldn't. She wasn't expecting them to do it but then they did the oil change and charged her for it which disappointed her.
Vehicle: Mercury Mariner
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
chuck at Pat And Chucks Auto Repair responded on 10/31/2017

Shirley,sorry you were disappointed with us. after we towed your car in for severe overheating due to a bad water pump .when discussing your repairs you were informed it was  to change the oil
necessary to change the oil,you asked if we could throw it in and as you stated were told no it would be a charge $21.95 . we would not even attempt to start your car after the water pump was installed as there was not oil on the dip stick. sorry if there was a misunderstanding. Chuck

Displaying Review 1 - 20 of 144 in total