Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

197 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


Anonymous avatar
Verified Customer
Des Plaines, IL
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Excellent. Service
Freindly shop and service was done on time

GR
GABI R.
Chicago, IL
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Excellent Service and Great People!
A friend of mine recommended Pat & Chucks Auto Repair to me, and I am so glad I listened to her! They fixed my 8 year old car a couple of times, and they were fast, professional and fair. My little Subaru is now very happy!
Thank you Pat and Chuck!
chuck from Pat And Chucks Auto Repair responded on 06/08/2018

Thank you Gabi for the nice review, its been a pleasure to work with you. Chuck


SS
Shibani S.
Des Plaines, IL
Volkswagen Passat Sedan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Shibani said she did not like a couple of things about her experience at the business. She said the person who took her vehicle said they would let her know what was going on with it, and what the cost for the repairs would be, but they never called her to tell her those things. Shibani said she didn't know the cost of the service until she came to pick up her vehicle, and she might not have had the money to pay them if the cost had been higher than it was. She said there are a few things that need to be fixed there about the lack of communication the staff have with their customers, but she hasn't had any problems with her vehicle since the service was done there.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 06/08/2018

sorry that happened Shibani, I was rushing to catch a flight and my manager thought I had explained our charges for ac service. we make a point of keeping our customers informed of repairs.  Chuck


EB
Erica B.
Worth, IL
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Erica said the staff did a good job and the price was fair. They were friendly and the business was clean.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 06/04/2018

Thank you for reviewing us Erica. 


KP
KAREN P.
Glencoe, IL
Audi Q5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Local, knowledgeable and less expensive than dealer
If I can save money and get the same results, it's a win.
chuck from Pat And Chucks Auto Repair responded on 06/01/2018

thank you for the nice review Karen


MY
Mary Y.
Des Plaines, IL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mary said they are always very helpful.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/31/2018

thankyou Mary for the review


JW
Joanne W.
Chicago, IL
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Joanne said this business was on target with their estimate and they delivered the vehicle on time.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/31/2018

thank you for the review Joanne


JC
Jake C.
Des Plaines, IL
Mercedes-Benz CLS-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jake said everything was great. The service was done right, quickly, and for a good price. Rod was pretty good, and friendly.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/21/2018

Thank you for the review and trying out our service, much appriciated. Chuck


JM
Jose M.
Des Plaines, IL
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jose said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/21/2018

THANK YOU JOSE, GLAD TO BE OF SERVICE


DP
Dean P.
Des Plaines, IL
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Dean said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/21/2018

Thank you Dean


GM
George M.
Des Plaines, IL
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
George said the business was courteous, fast and also efficient.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/21/2018

Thank you for the review


TB
Tom B.
Des Plaines, IL
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with John. He said he would recommend the place for service.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 05/21/2018

thank youfor the review 


CA
CHRISTINA A.
Park Ridge, IL
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Really honest people
Great service, they have always been so honest and felt I can always trust what they say.
chuck from Pat And Chucks Auto Repair responded on 05/03/2018

thank you for the kind words on my shop its always a pleasant experiance working with you. Chuck


CP
Cori P.
Chicago, IL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Cori said the staff went above and beyond to give her the best service at a great price.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Des Plaines, IL
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Personal service is great!
I needed an oil change before leaving on an out of state trip. Not only did they squeeze me in after work the same day I asked, but they rotated my tires at no cost since I bought the tires from them. This personal service is hard to find, and I appreciate it!
chuck from Pat And Chucks Auto Repair responded on 04/27/2018

thank you for taking the time to review our service it is much appriciated. I am forever gratefull to have so many great customers who appriciate us. thanks again Chuck


DE
Donna E.
Des Plaines, IL
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Donna said this business always gives her the best service.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 04/24/2018

thank you Donna for the review,glad we could help


LF
Linda F.
Park Ridge, IL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Linda said the staff provided very good service, they did a great job and were nice people.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 04/25/2018

Thank you Linda for the kind words in your review.


PL
Pat L.
Rosemont, IL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Pat said the business provided great service and he had no problems. .
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 04/19/2018

thanks Pat for the review


JR
Jean R.
Des Plaines, IL
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jean said they are the best. She said everything was perfect.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 04/16/2018

Thank you for the review Jean


BP
Bill P.
Glenview, IL
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Bill said the staff fixed his vehicle quickly, they did a great job and he had no problems.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 04/11/2018

Thank you Bill for the review


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