Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

220 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


RW
rick w.
Des Plaines, IL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
VW Jetta
They always take care of my car and one reason it runs so well with over 210,000 miles. The best place to take your car, period!

Verified Customer
Des Plaines, IL
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Dependable and honest
We can always count on the excellant service!

KD
KEVORK D.
BMW 740iL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Courtesy and fsir pricing.
Oat and Chucks has been around for a long time. I and my extended family have been using them for over 20 years. They have always been fair and never do additional work qithout checking with you.

AP
Angela P.
Park Ridge, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Angela said the staff was very friendly. They even gave her a loaner vehicle and offered reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Valparaiso, IN
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Michael said the business did what they were supposed to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JR
Jean R.
Des Plaines, IL
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Jean said they were wonderful and she was very pleased. She likes the people he hires to work for him. They are very good, kind and polite,
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 09/27/2018

thank you for the Review Jean,also thanks for the homemade banna bread. it was delicius. 


SB
Sean B.
Crystal Lake, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Sean said they did a good job and they were prompt, with fair prices.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 09/20/2018

thany you for the review Sean,hope you are satisfied with the new tires.


ML
Michael L.
Chicago, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Michael said this business was great. The employees were friendly and nice. They helped him out and followed up with him in a timely manner.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 09/20/2018

thank you for the review Michael


NP
Nardine P.
Des Plaines, IL
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Nardine said so far, it is running well. Chuck was very pleasant and Tim said she could call if she had any questions.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 09/20/2018

thank you for giving us a try as your new shop. Chuck


TB
Tom B.
Des Plaines, IL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Spoke with Tom's co worker. He said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RW
rick w.
Des Plaines, IL
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Buick Century repair
Pat and Chuck's is always responsive to critical issues associated with my car as well as my son's car. They were able to take care of my son's car in one day on an issue that needed immediate attention. They always get the job done and done correctly. They keep us moving on the roads and we are thankful for their expertise and support.
chuck from Pat And Chucks Auto Repair responded on 09/06/2018

Thank you Rick for the nice review and patronage of our shop. the pizzas were fantastic and much appriciated.


SC
SUE C.
Des Plaines, IL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Best mechanics ever
Everyone at Pat and Chuck's is super nice, and very honest. They give great information, and there have been times when I think it's going to be expensive and they tell me it was a very small thing. I trust them to fix my car well the first time, and to let me know what's really wrong.
chuck from Pat And Chucks Auto Repair responded on 09/06/2018

thank you Sue for the great review we appriciate it very much. Chuck


TA
Tom A.
Des Plaines, IL
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Spoke with Jan. She said they were friendly, helpful, cooperative and they go above and beyond.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 09/06/2018

Thank you for the review Jan. we enjoyed the lunch you sent over for everbody in the shop, it was very much appriciated.


BZ
Bridget Z.
Park Ridge, IL
Lexus GX 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Bridget said the business worked on the vehicle and completed it the right way. Their prices were affordable.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 09/06/2018

thank you for the review Bridget.


BD
bob D.
Des Plaines, IL
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Top Notch Service
Needed emergency service due to a faulty starter. Repair was completed and the car was ready the next day at a reasonable cost. Thanks again to everyone at Pat and Chuck's.
chuck from Pat And Chucks Auto Repair responded on 08/22/2018

Thanks Bob for taking the time to review us. Chuck


HD
Heather D.
Mount Prospect, IL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Heather said her brakes are grinding but Charlie was nice.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 08/20/2018

thank you for the review Heather


PL
Pat L.
Rosemont, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Pat said they are honest, they treat her well and like she is family. She gets great value.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 08/20/2018

Thank you fpr the review Pat.


JR
Jim R.
Des Plaines, IL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jim said that the place is good, he has been going there for forty years now and they really get it done. They were able to resurrect his old vehicle for him.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 08/15/2018

Thank you Jim for the review and years of patronage. Chuck


TA
TINA A.
Roselle, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Honest Mechanics
Great place, high recommend!
chuck from Pat And Chucks Auto Repair responded on 08/09/2018

thank you for the review Tina.


RS
Roy S.
Chicago, IL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Roy said the business' employees took him in when they were extremely busy, and they worked on the vehicle.
This review was collected via phone interview by Customer Research Inc.
chuck from Pat And Chucks Auto Repair responded on 08/09/2018

Thank you for taking the time for the review Roy


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