ReScore Reviews™ (14)

ReScore
Overall Rating 2.4285721/5Overall Rating 2.4285721/5rating 2.4285721rating 2.4285721rating 2.4285721
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
I came away feeling as if I was charged too much because I was a woman and a senior. I am putting yes for "would you recommend this business to a friend only because you should have....maybe..... I came away disappointed in the trust factor.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/23/2017 05:42 PM
Michael R. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Quick and professional service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 10:03 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/23/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Hartigan M. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Overall easy to schedule appointment and service was done in a timely manner. Very satisfied.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/23/2017 09:23 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/23/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Joneide O. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I had some problem in the radiator and had to be changed. It would take longer than I was expecting but the service team were able to finish the work in a very good time.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/23/2017 08:28 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/23/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Margaret M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt excellent service!"
SIMPLY THE BEST!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 02:00 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/23/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Barbara B. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
I m really happy
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:50 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/21/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
WILLIAM S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassle"
Never a problem and this is my third Hyundai
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/20/2017 05:20 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/21/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable Technician "
I have always been happy with the quality of service provided and the professionalism of the service technicians. In addition, The location and hours is very convenient for me.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:40 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/20/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Dayna V. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service. Fast and friendly"
Great customer service. Fast and friendly
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 08:22 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/20/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Susan O. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
".................................."
The only thing I did not like was having to hand in the coupons right away and not at payment time. I brought the car in for oil change and then was told my brakes needed fixing, but my coupon was at home so no discount.....................
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:25 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/19/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
TIMOTHY W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
I went in for the recommended 15000 mile maintenance service and was out the door in just under
an hour. Excellent service!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:19 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/19/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your staff is fantastic"
I had requested a loaner car which was ready and waiting when I arrived. I checked in and was told about 3 hours to complete my work. They called exactly 3 hours later and I was off and on my way. My battery load test failed so they replaced the battery under warranty, I appreciate that as I would have no way to know or even suspect as the car is fairly new.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 06:08 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is important to me."
I have been happy with all three Hyundai I have purchased however service is an important component to me and Gus Rozos , service manager has been more than accommodating and helpful to me in taking care of my car. I credit him with keeping me happy with Hyundai.
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:03 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Always great service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:29 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Jeffrey E. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patrick Hyundai made every accommodation"
I drove into the Schaumburg facility with a mechanical emergency and Service Dept dealt with the issue immediately, provided a loaner car while servicing, and returned my car in tip-top shape the next morning. Couldn't have asked for better treatment all the way around.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:58 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Steve D. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service repair work"
Excellent customer service and transparency from service advisor Gus.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 08:04 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
JAMES W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Value,curtious personal, and prompt service."
Would definitely recommend this dealership.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:12 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Angela K. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i was there for an oil change"
the service was great and fast, my tech was very kind.....thanks again
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:09 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Vivian N. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Repair"
Was very pleased that my 2006 Santa Fe was taken in right away to replace springs that might cause the tires to rupture. Service Person got permission to replace both already broken springs and I got my car back in two days.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/15/2017 07:40 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Service provided was very professional
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:15 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Displaying Review 1 - 20 of 893 in total