Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1256 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 2.4210558/5Overall Rating 2.4210558/5rating 2.4210558rating 2.4210558rating 2.4210558
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


DA
Dawn A.
Wheeling, IL
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
The friendly staff
It was a good experience.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/18/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

NM
Naresh M.
Lombard, IL
2013 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/18/2018 Category: Service
Service has not been done properly.Prices are charged exorbitantly
The diagnosis of the vehicle are done properly.The price of of the genuine Hyundai part which is $62,is being qoated as $882 dollars including labour cost.
The labour price is exorbitant.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/18/2018

yes, labor is very expensive in every field , we service your vehilce , provided a loaner , very suprised with response

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

PN
Paul N.
Schaumburg, IL
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service
Service was performed in and timely and professional manner.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/18/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

AB
Amit B.
Elk Grove Village, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Awesome
Great job every time!
Professional and top quality service!!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/18/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Fast Service
Serviced my car very fast and timely, but wanted nearly $200 for a replacement sunvisor which doesn’t make sense. Found a used replacement sunvisor online
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/18/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

VB
Vicky B.
Des Plaines, IL
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Staff
Staff is very helpful and thorough.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/17/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

RC
Robert C.
Bartlett, IL
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Gus and the Service Team are Awesome
These guys always take care of me, always taking the time to explain any issue if any, and do what they say they are gonna do.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/17/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

FV
Frank V.
Arlington Heights, IL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great Service
The folks @ Patrick Hyundai are great to deal with
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/13/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Arlington Heights, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Customer
No comment just oil change
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/11/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service review
Great and prompt service
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/10/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

DF
Daniel F.
Schaumburg, IL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Oil change
Professionalism was outstanding
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/10/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

CM
Carmella M.
Bloomingdale, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Will definitely come back for service!!
Good service. Friendly people.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/10/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Streamwood, IL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Exceptional work
Awesome place great people & great service
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/09/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2015 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Oil Change
The oil change was quick. The complementary car wash is something to be desired. It looks like they just sprayed the car down with water and didn't use any soap. You could still see the bird poop and the dirt was still on the doors.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/09/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

SC
Suhair C.
Harwood Heights, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Hyundai service
Always phenomenal service!!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/09/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

LB
Lawernce B.
Elk Grove Village, IL
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
A1 Service
Always accommodating and take the time to explain what they are doing to service the vehicle.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/06/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

KB
Katarzyna B.
Chicago, IL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Great service.
Ana was a pleasure to work with. Thank you!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/05/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

MH
Melissa H.
Rolling Meadows, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Hyundai Service-Anna
Ana was amazing! Personable, friendly, and found the best option for me. I would definitely go back to work with her!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/05/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

RB
Rose B.
Elk Grove Village, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
TWO TRIPS IN ONE DAY
Usually just fine, but Saturday brought it in because tire pressure light was on. They reset the code without replacing or testing the valves for the tire sensor. So after two stops it came back on. I returned and they replaced the valve this time and two days later, it's still off. Should have done that in the first place.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/03/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

PM
Patricia M.
Cary, IL
2008 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
I love my Hyundai Tucson
I'm always confident when I bring my car back to Patrick for service that it will be done right at a fair price. My Service Advisor is Gus. I've been working with him for years (got my Tucson in 2008) and I trust him to give me the best advice. I moved to Cary some months ago, but I choose to come back to Patrick for my service, even though the Hyundai dealer on Randall Road in Algonquin is closer. I don't want to mess with a good thing.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/03/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai