Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1648 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 3.1562463/5Overall Rating 3.1562463/5Overall Rating 3.1562463/5rating 3.1562463rating 3.1562463
Original
Overall Rating 2.21875/5Overall Rating 2.21875/5rating 2.21875rating 2.21875rating 2.21875
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


WC
Woosung C.
Hoffman Estates, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2019 Category: Service
Missing part after service
After transmission oil flush service. When I was cleaning my car, I noticed a air in take part was missing. I need the part back ASAP.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/20/2019

Iam trying to contact you , of course if something is missing from us performing service we would take care of it

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Excellent Service
The service team did an excellent job fixing my car in one day as promised
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/20/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

BS
Boyan S.
Hoffman Estates, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great place to bring your car in for a service
Fast and professional service. Will definitely recommend Patrick Hyundai
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/19/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Chicago, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service
Service was done quickly and efficiently
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/19/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

HK
Howard K.
Schaumburg, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
6 cars
My whole family has driven Hyundai for over 15 years and have always been happy with them.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/19/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

RB
Regina B.
Schaumburg, IL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service Visit for Brakes
Anthony let me know how bad my brakes were and also found suspension issue that could have been dangerous.
They offered a loaner car right away and had the repair work done quickly,in the time frame he promised.
Great Service department.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/19/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

WH
Wayne H.
Inverness, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Visit on 4/16
Very good service writer. Glad they improved the waiting area. Service was done quickly and efficiently.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/17/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

RS
Ruben S.
Joliet, IL
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Good experience
Huge engine problems at 98000 miles. Hyundai kept their promise on warranty and my car is running like new. If not for them keeping to their warranty I would be walking to work! A+ to them!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/17/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

HM
Hanna M.
Streamwood, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Exceptional Service
I went in for an oil change and got so much more. I loved the report on my car regarding tire tread wear down, break down on the breaks and the multipoint inspection.

Not only will I be coming to Patrick Hyundai for all my service needs, but also when I need to buy a new car as well.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/17/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

JA
Joseph A.
Bloomingdale, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great and friendly service
We came in early for an oil change and we got out just as fast. It was great!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/16/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/16/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Addison, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
6/5
Take care of your needs immediately
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/16/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

KO
Kathleen O.
Arlington Heights, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
X
X
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/15/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Hanover Park, IL
2019 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2019 Category: Service
Great group of people!
I really like the friendly atmosphere at Patrick Hyndai. This was my first service visit and I felt comfortable and well taken care of.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/15/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

JV
Jack V.
Elk Grove Village, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Quality service
Very friendly & knowledgeable service advisors
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/15/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

JW
James W.
Itasca, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Prompt and courteous service
The service department kept their word on the costs and the time needed to get the required work accomplished.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/13/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

GB
George B.
Schaumburg, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Friendly Staff - Great Service
My scheduled appointment went off without a hitch.
The service staff was courteous and helpful.
The service was completed in less time than estimated, and I left a happy camper.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/12/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

FL
Fred L.
Hoffman Estates, IL
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service
Service Department has always been fair with me 15 years of going to Patrick Hyundai
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/12/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

DS
Donald S.
Glendale Heights, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Service
Service was excellent
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/12/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

HC
Heather C.
West Dundee, IL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Excellent customer service
I know we are always in good hands with the Patrick Hyundai Service Department. Gus Razos is a pleasure to work with - he understands what customer service is all aboutk!!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/10/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

GF
Geraldine F.
Des Plaines, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
TOO GOOD TO BE TRUE BUT IT IS
THE PEOPLE ARE VERY COURTEOUS AND FRIENDLY, VERY THOROUGH AND THE PLACE IS VERY NEAT AND ORGANIZED. AND OF COURSE, RATE IS VERY REASONABLE.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 04/10/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai