Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1504 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.103451/5Overall Rating 3.103451/5Overall Rating 3.103451/5rating 3.103451rating 3.103451
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
93% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


TM
Timothy M.
Itasca, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Oil change
Always great service.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/17/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Arlington Heights, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/15/2019 Category: Service
Not very friendly services
Not happy with service advisories
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/15/2019

Sorry about your last visit , I will talk to my serrvice advisors , please contact me next visit , I will take care of competitors coupons .

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

TR
Thomas R.
Arlington Heights, IL
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
They are friendly and communicate what is happening with your vehicle.
I brought my sons car to have Patrick look at his brakes. We received a quote from another company stating that the fronts and backs needed to be replaced. I spoke with Ivan Luna who was professional and answered all my questions so I brought the car in. They discovered only the front brakes needed to be replaced.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/15/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

TC
Timothy C.
Schaumburg, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Tim c
Great sales & service. Thanks for all you have provided.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/15/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

TE
Terri E.
Streamwood, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Gus Rocks
Gus was extremely helpful and made this whole process so easy!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/14/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

AN
Audrey N.
Elk Grove Village, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Oil change
Service was completed in a timely manner.
Gus was pleasant and willing to assist me with the problem I was having with my phone connection to car.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/11/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

JC
Jim C.
Roselle, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great people
Brought my car in for 90000 mile check up and they did a great job. Anthony was very helpful and made sure everything was done
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/11/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Lake Zurich, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
1st Maintenance Visit
People know what needs to be done and take care of it quickly.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/11/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

JR
James R.
Schaumburg, IL
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service
Great job they found a problem with my rear tire and fixed it for me.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/11/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

GM
Gilbert M.
Bloomingdale, IL
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great service.
Prompt and friendly and also have good coffee.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/11/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

RM
Robert M.
Elgin, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Fast Friendly Hassel Free Service
As usual.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/08/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

IC
Injae C.
Northbrook, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Oil change
Everything went fine and quickly done.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/08/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

AF
Aimee F.
Hoffman Est, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Convenient/consistently great
Love this place- the shuttle service, Gus is great and makes sure you only do what’s necessary. My car is always done when they say and they are very responsive
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/08/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great service
Quick service. Friendly techs.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/08/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Elk Grove Village, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Timely service
The service was completed in time scheduled
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/07/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

JM
Joyce M.
Huntley, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2019 Category: Service
Freezing waiting room
I drove in from Huntley to have my car serviced and while the service was good the waiting room is very cold.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/07/2019

I am sorry it was cold in the waiting room , I will address the issue , will also be remodeling soon

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Hoffman Estates, IL
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Good communication - fair.
Have been having an older Sante Fe serviced here plus a 2017 model. Good work without any issues.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/05/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

LD
Lori D.
Schaumburg, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Lori D
Excellent and friendly service
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/04/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Palatine, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
8 years and still running strong...
We purchased our vehicle from Patrick Hyundai 8 years ago and have loved the car. The 100,000 mile warranty is the best! We haven't had the need to get the vehicle service much, but the few issues that we have had, the warranty covered majority of the services. Good car and good service as a bundled package :)
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/04/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Hoffman Estates, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Service
Prompt and polite
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 01/02/2019

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai