ReScore Reviews™ (14)

ReScore
Overall Rating 2.4285721/5Overall Rating 2.4285721/5rating 2.4285721rating 2.4285721rating 2.4285721
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and Competitive Prices"
Gus is great to work with.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:03 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/22/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Nancy M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
Great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:00 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
David S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service 11-15-17"
Same great service and customer support from the team!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 02:30 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE"
EVERY THING WENT FINE
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 01:19 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Barry M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied with service"
I always get good customer service when I take cat into Patrick for maintenance service. Everyone was courteous, and the work was done in a timely manner. It is a relief to be able to get my car serviced by professionals that know the car the best.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 08:11 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Howard K. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Work"
Work was completed in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:24 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Response on time"
Good service
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:14 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Donna G. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant Service "
We were very happy with the service we received.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/12/2017 08:52 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/13/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Sharon F. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone is so pleasant and acommadating."
everyone is very helpful and my service was complete in a timely manner.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/10/2017 04:16 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/11/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great"
Service was satisfactory and completed on a timely basis
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 11:29 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/10/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Costs Right in Line with Independent Mechanics"
Oftentimes a dealership service will charge more than the independent mechanic but I have not found that with Hyundai. Costs have always been fair.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/08/2017 11:00 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/08/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Joseph A. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Not sell uneeded repairs
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 01:54 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/07/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Gregory P. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patrick Hyundai is Excellent"
I brought my Hyundai for service recently and the service was performed ahead of the time estimate. I have had the same service advisor on a number of occasions and he is outstanding as well. They went above and beyond what they were obligated to do in servicing my vehicle. Thanks.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 11:02 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/07/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Charlene H. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
All service personnel are friendly, courteous & helpful. They always greet you with a smile. They also take the time to explain any problem your vehicle has & how they are going to fix it. Thanks to them all.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 11/06/2017 11:27 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/07/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/06/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Unfinished work"
Was waiting 1.5 hours only to be told that no work was done. Even though the sound was being heard from the brakes I was told there's nothing wrong with the brakes.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/06/2017 10:09 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/06/2017

Stephen , sorry for the wait time , noisey brakes have been a issue with weather , I have noted this to hyundai

Randy Greene
Service Manager
Patrick Hyundai

Karen K. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and convenient"
I just wish synthetic oil changes were cheaper
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/05/2017 05:14 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/06/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2 Recalls on review"
People were courteous and professional. I was told that it would take around 1 and 1/2 hrs to fix the 2 recalls on my vehicle. They did a complimentary car wash, and diagnostic check on my vehicle, putting more air in the tires for the winter
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 11/04/2017 08:11 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/04/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Don’t forget your check book and credit cards"
The service I received was great. The guys are always professional and detailed. The issue is the cost of every, it’s sky high. My oil change went from 8.95 to 529.99 in seconds. Needless to say, not sure if I’ll be able to afford them for more than and oil change.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/03/2017 10:37 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/04/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Diane R. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Ivan Luna and Randy Greene were great. I initially went in for just an oil change and they also completed by scheduled maintenance. I only go to this dealership for service and vehicle purchases
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 11:52 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/03/2017

Thanks guys

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Since my engine light was on and my vehicle had another recall, Gus had provided a loaner and called with an update on my vehicle. Great customer service from Gus.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 10:45 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 11/03/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
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