ReScore Reviews™ (14)

ReScore
Overall Rating 2.4285721/5Overall Rating 2.4285721/5rating 2.4285721rating 2.4285721rating 2.4285721
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable Technician "
I have always been happy with the quality of service provided and the professionalism of the service technicians. In addition, The location and hours is very convenient for me.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:40 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/20/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Dayna V. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service. Fast and friendly"
Great customer service. Fast and friendly
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 08:22 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/20/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Susan O. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
".................................."
The only thing I did not like was having to hand in the coupons right away and not at payment time. I brought the car in for oil change and then was told my brakes needed fixing, but my coupon was at home so no discount.....................
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:25 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/19/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
TIMOTHY W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
I went in for the recommended 15000 mile maintenance service and was out the door in just under
an hour. Excellent service!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:19 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/19/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your staff is fantastic"
I had requested a loaner car which was ready and waiting when I arrived. I checked in and was told about 3 hours to complete my work. They called exactly 3 hours later and I was off and on my way. My battery load test failed so they replaced the battery under warranty, I appreciate that as I would have no way to know or even suspect as the car is fairly new.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 06:08 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/18/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is important to me."
I have been happy with all three Hyundai I have purchased however service is an important component to me and Gus Rozos , service manager has been more than accommodating and helpful to me in taking care of my car. I credit him with keeping me happy with Hyundai.
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:03 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Always great service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:29 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Jeffrey E. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patrick Hyundai made every accommodation"
I drove into the Schaumburg facility with a mechanical emergency and Service Dept dealt with the issue immediately, provided a loaner car while servicing, and returned my car in tip-top shape the next morning. Couldn't have asked for better treatment all the way around.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:58 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Steve D. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service repair work"
Excellent customer service and transparency from service advisor Gus.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 08:04 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
JAMES W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Value,curtious personal, and prompt service."
Would definitely recommend this dealership.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:12 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Angela K. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i was there for an oil change"
the service was great and fast, my tech was very kind.....thanks again
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:09 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Vivian N. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Repair"
Was very pleased that my 2006 Santa Fe was taken in right away to replace springs that might cause the tires to rupture. Service Person got permission to replace both already broken springs and I got my car back in two days.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/15/2017 07:40 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Service provided was very professional
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:15 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Diana I. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly yes"
Yes
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:46 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/14/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Virginia G. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Friendly and knowledgeable "
Friendly and knowledgeable
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 11:46 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/14/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Nancy G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept"
Great customer service. Always offer a vehicle. Couldn't be happier with my Hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 03:32 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/13/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
George C. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service is great."
I only had to wait 30 minutes for the recall to be repaired, but the car wash was backed up and I had to wait another 30 minutes.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 10:34 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/11/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
This place has the best service. My advisor Sal was great. This dealership really cares about the customer and no about making money. That’s how every dealership should be. I hope everybody has the experience I had.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:59 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/11/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Carole K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Done fast Car washed. In & out
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:15 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/10/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
John F. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to buy a Hyundai and great service"
I've now leased four cars from Patrick (between my wife and I), and we are very pleased with the sales staff, selection and service. They are very easy to do business with, and we intend to keep doing business with them in the furute.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/10/2017 11:02 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/10/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
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