Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1249 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 2.4210558/5Overall Rating 2.4210558/5rating 2.4210558rating 2.4210558rating 2.4210558
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


FV
Frank V.
Arlington Heights, IL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great Service
The folks @ Patrick Hyundai are great to deal with
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/13/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Arlington Heights, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Customer
No comment just oil change
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/11/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service review
Great and prompt service
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/10/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

DF
Daniel F.
Schaumburg, IL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Oil change
Professionalism was outstanding
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/10/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

CM
Carmella M.
Bloomingdale, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Will definitely come back for service!!
Good service. Friendly people.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/10/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Streamwood, IL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Exceptional work
Awesome place great people & great service
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/09/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2015 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Oil Change
The oil change was quick. The complementary car wash is something to be desired. It looks like they just sprayed the car down with water and didn't use any soap. You could still see the bird poop and the dirt was still on the doors.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/09/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

SC
Suhair C.
Harwood Heights, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Hyundai service
Always phenomenal service!!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/09/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

LB
Lawernce B.
Elk Grove Village, IL
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
A1 Service
Always accommodating and take the time to explain what they are doing to service the vehicle.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/06/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

KB
Katarzyna B.
Chicago, IL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Great service.
Ana was a pleasure to work with. Thank you!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/05/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

MH
Melissa H.
Rolling Meadows, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Hyundai Service-Anna
Ana was amazing! Personable, friendly, and found the best option for me. I would definitely go back to work with her!
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/05/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

RB
Rose B.
Elk Grove Village, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
TWO TRIPS IN ONE DAY
Usually just fine, but Saturday brought it in because tire pressure light was on. They reset the code without replacing or testing the valves for the tire sensor. So after two stops it came back on. I returned and they replaced the valve this time and two days later, it's still off. Should have done that in the first place.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/03/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

PM
Patricia M.
Cary, IL
2008 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
I love my Hyundai Tucson
I'm always confident when I bring my car back to Patrick for service that it will be done right at a fair price. My Service Advisor is Gus. I've been working with him for years (got my Tucson in 2008) and I trust him to give me the best advice. I moved to Cary some months ago, but I choose to come back to Patrick for my service, even though the Hyundai dealer on Randall Road in Algonquin is closer. I don't want to mess with a good thing.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/03/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

AG
Arlene G.
Glen Ellyn, IL
2008 Hyundai Veracruz
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2018 Category: Service
Simple fix to air conditioning air temp did't happen.
Couldn't fix the problem and I still overpaid for that. Trying to sell too many unrelated things. I didn't expect to be shaken down for things I didn't go in for.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 07/02/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

MS
Minda S.
Vernon Hills, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Good job
No complaints. They have always done a good job for me.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 06/30/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

NM
Nancy M.
Northbrook, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Excellent Service
Every experience that I've had has been very good. That is due directly to working with Gus Rozos. He's honest, helpful and knowledgeable. Whatever upcoming maintenance my car will be due for, he gives me all the information upfront. Rarely, if ever, have I needed to ask him anything about my car. However when I have asked, he's given me the information I need right away. If there's something he's got to check into 1st, he gets back to me as quickly as possible. There's never been a delay on anything.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 06/30/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

Verified Customer
Schaumburg, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/29/2018 Category: Service
My visit
Na
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 06/29/2018

sorry for the bad car wash , if you are in the area , we can re-wash it

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

SB
Scott B.
Skokie, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Check up
Came in without appointment 14000 mike check up done in 2 hours wonderful service
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 06/29/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

LD
Lawrence D.
Addison, IL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Great
Customer service was excellent.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 06/29/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai

GF
Gary F.
Palatine, IL
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Quick and friendly.
I make my appointment and have never been delayed in getting done in less time than they tell me it will take when I came in. Get my questions answered and friendly group to deal with.
RANDY G., SERVICE MANAGER from Patrick Hyundai responded on 06/29/2018

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai