ReScore Reviews™ (14)

ReScore
Overall Rating 2.4285721/5Overall Rating 2.4285721/5rating 2.4285721rating 2.4285721rating 2.4285721
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
94% Would Recommend
100% Business Response
Latest Review 14 minutes ago
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is important to me."
I have been happy with all three Hyundai I have purchased however service is an important component to me and Gus Rozos , service manager has been more than accommodating and helpful to me in taking care of my car. I credit him with keeping me happy with Hyundai.
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:03 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Always great service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:29 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Jeffrey E. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patrick Hyundai made every accommodation"
I drove into the Schaumburg facility with a mechanical emergency and Service Dept dealt with the issue immediately, provided a loaner car while servicing, and returned my car in tip-top shape the next morning. Couldn't have asked for better treatment all the way around.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:58 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Steve D. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service repair work"
Excellent customer service and transparency from service advisor Gus.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 08:04 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
JAMES W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Value,curtious personal, and prompt service."
Would definitely recommend this dealership.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:12 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/17/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Angela K. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i was there for an oil change"
the service was great and fast, my tech was very kind.....thanks again
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:09 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Vivian N. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Repair"
Was very pleased that my 2006 Santa Fe was taken in right away to replace springs that might cause the tires to rupture. Service Person got permission to replace both already broken springs and I got my car back in two days.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/15/2017 07:40 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Service provided was very professional
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:15 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/16/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Diana I. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly yes"
Yes
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:46 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/14/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Virginia G. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Friendly and knowledgeable "
Friendly and knowledgeable
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 11:46 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/14/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Nancy G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept"
Great customer service. Always offer a vehicle. Couldn't be happier with my Hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 03:32 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/13/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
George C. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service is great."
I only had to wait 30 minutes for the recall to be repaired, but the car wash was backed up and I had to wait another 30 minutes.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 10:34 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/11/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
This place has the best service. My advisor Sal was great. This dealership really cares about the customer and no about making money. That’s how every dealership should be. I hope everybody has the experience I had.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:59 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/11/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Carole K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Done fast Car washed. In & out
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:15 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/10/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
John F. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to buy a Hyundai and great service"
I've now leased four cars from Patrick (between my wife and I), and we are very pleased with the sales staff, selection and service. They are very easy to do business with, and we intend to keep doing business with them in the furute.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/10/2017 11:02 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/10/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Maryann P. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"How friendly the people are when u first walk in and they assist u right away. "
The people at this Patrick Hyundai are amazing from the time you make the appointment until you are ready to go home after the work is done. I felt so satisfied with work and the time I was there for .
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 03:02 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/10/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st attempted at a dealership "
Friendly staff great services
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/09/2017 05:46 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/09/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
x
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/07/2017 05:45 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/07/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Paul N. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional and timely service performed on my vehicle."
45,000 mile maintenance service was performed in a friendly, professional and timely manner.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/06/2017 08:41 AM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/06/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Sante Fe "
Friendly and reliabe with fair pricing.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/05/2017 01:09 PM
Randy G., SERVICE MANAGER at Patrick Hyundai responded on 10/06/2017

Thank you very much for your Business and your Review

Randy Greene
Service Manager
Patrick Hyundai
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