Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

212 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


DC
Dick C.
Ocala, FL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dick said he has been going for years and has never been unhappy.
This review was collected via phone interview by Customer Research Inc.

PM
Paula M.
Ocala, FL
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Paula said the business is helpful. They do good work. They are very knowledgeable and professional. She would like to thank the business for all their help with the vehicle.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Ocala, FL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Keith said they did a really good job. His vehicle is running better than it ever has. He was very pleased. He'll recommend this business to everyone because they do good work.
This review was collected via phone interview by Customer Research Inc.

JS
JEFFREY S.
Ocala, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Friendly Quality Service
I have been using Patricks for several years and having trusted them with the service of my vehicle including oil changes tire rotations and everything else. Matt and his crew are friendly and professional and the job is done right! Thank you for all you've done I can assure you I'll be back!

RW
Rosalind w.
Ocala, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Rosalind said they are awesome. The work was great.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Ocala, FL
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
George said the service was all right, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Ocala, FL
INFINITI G37 Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Greg said the staff was pleasant, and on time.
This review was collected via phone interview by Customer Research Inc.

ND
Nicole D.
Ocala, FL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Nicole said the employees were courteous. They provided efficient service. They completed service promptly. The work was at a reasonable price. She was happy with the service.
This review was collected via phone interview by Customer Research Inc.

GF
Gayle F.
Ocala, FL
Kia Niro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Gayle said she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

GJ
Gary J.
Hernando, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Gary said the business provided very good service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Silver Springs, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Steve said the business did a good job and the price was fair.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Belleview, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great service and fast
I have a heavy RV and Patricks was the only shop I could find to do alignment on. I very happy!

GM
GREG M.
Ocala, FL
Chrysler Pacifica
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2018
Its NOT a great place
After 3 trips an having our car for yet another week. My husband just called from the race track...THE CAR WONT START YET AGAIN!!!! Could not give it a zero so you got a 1 out of default , If I have my way ...MY husband will not return .

RO
Ronald O.
Ocala, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Ronald said he loved his service. The employees were really nice.
This review was collected via phone interview by Customer Research Inc.

NB
Nicholas B.
Dunnellon, FL
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/03/2018 Category: Service
Nicholas said the service is well done, however, the timeline for the service was off. Overall, he is happy with the service received.
This review was collected via phone interview by Customer Research Inc.

RC
Roger C.
Ocala, FL
Chevrolet RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Spoke with Roger's wife. She said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MY
Michael Y.
Florida
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Michael said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Belleview, FL
Ram 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Jeff said he had to go back a couple of times. They didn't get to finish in time, and he wanted it done in one day. He stated for some uncontrollable circumstances of their own, he was told it could not get done. When he did get his vehicle back, he had a problem with the taillight, but he is happy with the way they resolved it.
This review was collected via phone interview by Customer Research Inc.

DA
Denise A.
Ocala, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Outstanding Customer Service
I had never used Patrick's for auto service, but I won't go anywhere else from now on. From the phone call to schedule the appointment, they were pleasant, helpful and informative. I have never had service without having the dealer try to sell me something. When I asked for a brake check, they said, we did a visual when we rotated your tires, and you don't need to spend money for a brake check, you are good for another 20,000 miles. That never happened anywhere else. They are the BEST!

RR
Rick R.
Ocala, FL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rick said his experience with the business was good. The staff were helpful and did what they were supposed to do. Everything with the service went smoothly and it was reasonably priced. The business had the tires that he needed available at the facility. He was satisfied with everything done to his vehicle.
This review was collected via phone interview by Customer Research Inc.