Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

738 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


GW
George W.
Brewster, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Excellent service on short notice
I saw a leak on the garage floor under my car over the past few days and called Patterson Auto to ask for an appointment to check. I also smelled a smoky burning odor. I called on a Tuesday and spoke with Fred. I asked for a Friday appointment. Fred said I did not want to do that because he was concerned about what could be happening. I said I could bring it in the next day knowing it was not a good day for me to bring the car in to the shop. I called Fred back a few minutes later explaining that Wednesday was not a good day for me, could I bring it in now. He said sure. This was about 12:30 pm. He just wanted to make sure it was nothing serious and give it a quick look.

I arrived at the shop about 30 minutes later. Fortunately for me, they were able to look within a few minutes. They saw that it was a small leak around the oil filter gasket and were able to change the oil and filter. Problem solved and nothing too serious. That is great service and concern for their patrons. Thank you Fred and the service team for always providing excellent service.

AT
Anthony T.
New York, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Courteous, timely, and clean!
I have always found PAB to be a most pleasant place to bring our cars. They are professional and most courteous. Great place to go!

VV
Vincent V.
Sherman, CT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Dependable
Your the BEST

EL
Ed L.
Brewster, NY
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Honest and reliable
Quality service, trustworthy and friendly. Clean operation and ran professionally.

Verified Customer
Patterson, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
2014 jeep patriot
A+ as usual.

FRED, MIKE, and the guys in the shop all great.

Verified Customer
Yonkers, NY
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Thank you.
The process was very easy. Customer service is clearly important as everyone from inside the snack shop to the gentlemen that helped me in the repair shop were super friendly nd honest! Thank you again!

EA
Eugene A.
Wingdale, NY
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Eugene said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

CG
Christos G.
New York, NY
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Best in area
The staff is very friendly and place is clean

Verified Customer
Patterson, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Great!
Great at communicating, excellent service. Reasonable prices.

KP
Katherine P.
Patterson, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Katherine said that the place was just great.
This review was collected via phone interview by Customer Research Inc.

RH
Rita H.
Brewster, NY
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Rita said the service was done in a timely manner, priced as it should have been and she was happy with that.
This review was collected via phone interview by Customer Research Inc.

CA
Challen A.
Brewster, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Honest appraisals for service; expert repairs
The staff is uniformly courteous and helpful.

ES
Eileen S.
Brewster, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
convenience and staff
The staff make the business! Have never had a visit when the staff wasn't courteous, helpful, professional and Kind. My annual car inspection is done at Patterson Auto Body but I have recommended Patterson to friends looking for a car service location. I have an extended warranty with my car dealership but would come to Patterson in a heartbeat for service when that expires.

Verified Customer
Brewster, NY
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Nice job
The service could not have gone smoother. I was kept informed of the progress of the work, and it was done well and on time.

MS
Monika S.
New York, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Monika said the staff was wonderful. They were friendly, clean, and did a good job.
This review was collected via phone interview by Customer Research Inc.

CK
Chester K.
Holmes, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Subaru Oil Change / 48000 mile maintenance checkup
The staff at Patterson Auto Body is extremely professional, courteous and knowledgeable. I am 100 % satisfied with all work / maintenance performed on my Subaru and Chevy Van !

VR
Vasco R.
Greenwich, CT
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Vasco said he is happy with them.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Brewster, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Oil change
Great, friendly service.

TM
Tara M.
Brewster, NY
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Best Customer Service in Town!
Not only was I able to request services and get an appointment the same week but it was the week before Christmas! Quick and top-notch service from start to finish. They even tidied up the interior! Thank you Patterson Auto Body!

RH
Richard H.
Brewster, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Richard said the business is good. He always has success, when they work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 738 in total