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SureCritic / Patterson Hyundai Tyler
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Patterson Hyundai Tyler

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
86
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Score Details

5 stars
91%
4 stars
4%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
15
Total ReScores™
4.7
ReScore™ Average
86
Net Promoter Score ®

Business Details

Categories
Contact
(903) 561-2404
No Business Hours Provided

Business Hours

* No Time Zone provided
3120 Southwest Loop 323 Tyler, TX 75701
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
Write a Review
Recent Reviews
ST
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Staci T.
Hawkins, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2024
0
Category: Sales
Horrible business and horrible customer service
Don’t take your car to Tyler Patterson Hyundai. You won’t see it for weeks and no one will answer our calls. If you are lucky enough to have someone actually answer the phone, we’ve been told repeatedly that no one knows the status of our car! It’s been there 2 1/2 weeks! No one will return our calls to give us the status of our car. This place is the MOST HORRIBLE car repair place!! They have the worst customer service and the service technicians supposedly “fixed” our car but I wasn’t 2 miles away from the dealership, after picking it up and the engine light came back on!! We took it to O Reilly’s to get a diagnostic check and it was the same exact code that we just paid 1300.00 to NOT have it repaired. What makes it even worse is Patterson denies everything! They won’t do anything to rectify the problem. We have been lied to and our money was stolen for work they didn’t actually do. Now we haven’t seen our car in 2 1/2 weeks! This place should be shut down by the Better Business Bureau.
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