Verified CustomerWe take great pride in exercising the utmost care of your vehicle while it is in our repair facility. Unfortunately, our operations are governed by the rules and regulations established and enforced by the Commonwealth of Pennsylvania, and we are required to adhere strictly to those guidelines. The state conducts periodic inspections and audits, and failure to comply could result in significant penalties, including the suspension or closure of our business.
We certainly understand and are sympathetic to the financial concerns you may be experiencing. However, the bumper in question presents a legitimate safety issue. Due to the extensive rust and deterioration in multiple areas, it may not provide the necessary structural integrity in the event of an accident. For your safety and in compliance with state regulations, this repair cannot be overlooked.
Please let us know if you would like to discuss options moving forward. We are happy to assist in any way we can.