Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

304 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RS
Rick S.
Exton, PA
Honda Accord Cpe
Verified
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10/13/2018
Honest Automotive Service
Charlie and his team are fantastic to work with. I've been taking my vehicles here for the past 4 years. They are very communicative with repair suggestions as well as up front with the pricing. Never any hidden charges or suggestions for unnecessary repairs. Honest and up front repair shop. Recommending Pelle's Auto to everyone.

MR
Margie R.
Philadelphia, PA
Toyota Camry
Verified
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10/03/2018
35K service
Pelle's autoshop is outstanding. I 've been a customer of his for 10 years or more. He is honest which is absolutely key for me. He knows the auto industry inside and out. He is patient. If your car needs service do not hesitate... take your car to see Pelle's Automotive.

JS
Jeff S.
West Chester, PA
Nissan Xterra
Verified
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09/22/2018
Great mechanics and honest.
Highly recommemd

CH
Carol H.
Malvern, PA
Hyundai Santa Fe
Verified
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09/18/2018 Category: Service
Carol said they always come through. They are polite and available and do a good job.
This review was collected via phone interview by Customer Research Inc.

SG
Sean G.
Malvern, PA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Sean said the business was easy to work with. They were up front with him and gave him the information he asked for.
This review was collected via phone interview by Customer Research Inc.

EM
Ellie M.
Malvern, PA
Honda CR-V
Verified
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09/14/2018
Charlie himself and the guys who work for him(shout out to John)
You will never find a more honest, hardworking guy than Charlie. Nothing is too much trouble for him. I have been going to Pelle's Automotive for about 10 years and have NEVER had a problem. If I go and say I may need tires or a battery or anything he doesn't just do the work which would be money in his pocket but he checks to make sure. Believe me, before I started going to Pelle"s I had a mechanic who did totally unnecessary work for quite a tidy sum. THAT's why I use Pelle"s Auto.

GL
Gustavo L.
Exton, PA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Catherine. She said they were timely and straight forward.
This review was collected via phone interview by Customer Research Inc.

EC
Eileen C.
Glen Mills, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
This old truck
Once again, Charlie & his staff took care of my truck. It arrived @ his shop on a flatbed after I discovered a brake line had broken. Not only was that problem completely resolved; they inspected it as it was due, changed the oil, which was a little overdue & rotated the tires. Over the years, Pelle Automotive has kept my truck running well & looking good. Thank you.

MD
Mike D.
Phoenixville, PA
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Mike said they are always straight to the point and charge reasonable prices.
This review was collected via phone interview by Customer Research Inc.

SD
Shawn D.
Coatesville, PA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Shawn said the employees worked with him.
This review was collected via phone interview by Customer Research Inc.

JK
Jake K.
Kennett Square, PA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jake said the business provided awesome service. The staff were quick, professional, honest, and polite.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Phoenixville, PA
Subaru Forester
Verified
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08/15/2018
Total trust and confidence that they are taking great care of my car and ultimately me!
Charlie is a great guy....always helpful and delivers as promised!

LM
Lorraine M.
Exton, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Lorraine said the employees did what she asked. They followed through with the work. Charlie was very responsive. He was pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

TR
Travis R.
Malvern, PA
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Travis said the staff was friendly, fast and good.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Pennsylvania
Acura TL
Verified
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08/10/2018 Category: Service
William said that the place was quick, efficient and provided good value. He appreciates all that they did for him.
This review was collected via phone interview by Customer Research Inc.

GW
Gen W.
Phoenixville, PA
Buick LaCrosse
Verified
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07/26/2018 Category: Service
Gen said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

BJ
Braulio J.
Malvern, PA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Braulio said the business does a good job,
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Frazer, PA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Lisa. She said the staff provided good, honest service at a great price.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
Paoli, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Matthew said the employees were very professional. They kept him informed throughout his service.
This review was collected via phone interview by Customer Research Inc.

PB
Patrick B.
West Chester, PA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.