99% Would Recommend
Latest Review 3 days ago
Ki Hong K. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I can trust Charlie any time."
Thank you Charlie for doing well on my car inspection. See you next month for another car.
Vehicle: Hyundai Elantra
Service Date: 04/19/2018
Review Created: 04/20/2018 10:15 AM
Geoffrey S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Geoffrey said the staff provided great service. He was very satisfied with the work done.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/02/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Pete D. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pete said, the business expedited the repairs fast.
Vehicle: Ram Pickup
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Teresa A. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Teresa said the employees took very good care of her vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 04/13/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Julie K. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julie said Charlie has been fantastic every time she calls him.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Nick S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Incredible customer service"
Every time I call, Charlie finds a way to fit me into the schedule within a few days. The work is always top-notch. The prices are always fair. I can't say enough good things about Pelle's Auto. They definitely treat everyone like family!
Vehicle: Kia Forte Koup
Service Date: 04/08/2018
Review Created: 04/10/2018 06:52 AM
Paul D. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said his overall experience was very good. They were extremely attentive to him. He had a flat tire. The owner assisted him with changing it and getting a new tire.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/05/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Wayne J. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wayne said the employees know what they are doing and always provide quality service. The business is fast, efficient, reputable, and does a great job.
Vehicle: Ford ZX2
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
David B. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he was very pleased with the staff, that they were fair and honest.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/29/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Stephen S. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always do a great job"
Only place I will have my cars serviced. Great service and incredibly trustworthy. And Charlie is a GV grad.
Vehicle: HUMMER H3
Service Date: 03/27/2018
Review Created: 03/28/2018 01:46 AM
Nick S. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Charlie's and John's proferssional but friendly approach to customer servive"
I can call ahead and usually get an appointment within a few days. Both Charlie and John take the time to explain what needs to be done to my car, why and the approximate cost. Once I have a quote, its usually spot-on. I honestly feel treated like family. I would and have recommended Pelle's auto to all my friends and family. I've never heard a negative remark from anyone whom I've recommended to Charlie and John!
Vehicle: Mazda CX-7
Service Date: 03/26/2018
Review Created: 03/27/2018 03:08 AM
Drew G. on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Drew said Charlie is the best.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 03/23/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Dennis G. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said they did a very good job.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/05/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
William S. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said they do a good job, and they help him when he needs help.
Vehicle: Ford Escape
Category: Service
Service Date: 02/22/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Sam S. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sam said they are the best mechanics he's had in years and they know what they are doing. They are good guys.
Vehicle: Audi A4
Category: Service
Service Date: 03/02/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Andrew D. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said the staff was honest and it provided great communication, The business took care of the vehicle in a timely manner.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/01/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Mark S. on 03/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust ... "
We have gone to Pelle's Automotive for years! Charlie does a great job and we trust him!
Vehicle: Honda Civic Sdn
Service Date: 02/26/2018
Review Created: 03/04/2018 07:06 PM
Tony M. on 03/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Usual Great Job"
As usual, Charlie and John did a great job with my Honda's routine servicing. All of the safety systems were checked along with the oil change and tire rotation. Charlie reminded me that my State inspection was due and made the time to handle it on the spot despite the fact that lot was filled with business. Charlie and his staff always go the extra mile in handling your servicing on time and for a reasonable price.
Vehicle: Honda Civic Cpe
Service Date: 02/27/2018
Review Created: 03/01/2018 08:54 AM
James C. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the business was really nice and helpful.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/08/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Joe W. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jane. She said the business is very honest, polite, and they give a good quote up front.
Vehicle: Kia Spectra
Category: Service
Service Date: 01/17/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 256 in total