Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

275 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


ME
Megan E.
Oreland, PA
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Megan said this business is very easy to work with and getting her vehicle in for service is easy as well.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Coatesville, PA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
The Usual Great Job
I brought my 2003 Hyundai in for an oil change and inspection. After starting the servicing John ask for a consult and showed me where the boot around my axle had torn away allowing road debris into the mechanism. He also showed me a shock that had failed. I authorized these critical repairs and they were done quickly and for a reasonable price. Charlie and John have my complete confidence in pointing out such timely repairs and have kept my older cars running safely and efficiently.

TA
Teresa A.
Malvern, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Teresa said she liked her service. The service was the best.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Coatesville, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Joe said the business provides him with good vehicle and customer service. The staff are friendly and they explained what services they were doing. All maintenance was done at a fair cost.
This review was collected via phone interview by Customer Research Inc.

KM
Kathlen M.
Exton, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Kathlen's daughter. She said the business is family run and has a very personal feel. The staff always take care of her.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Malvern, PA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Tom said the man who worked on his vehicle takes care of him, provides good service, good prices, is reliable, and he trusts him with all his vehicles.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Exton, PA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Honest and Quality Expertise
Charlie and team always provide quality and timely service whether maintenance issue or yearly inspections.

GV
Greg V.
Malvern, PA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Greg said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

PY
Pam Y.
Oxford, PA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Pam said they did exactly what they said they would do, and were very kind about it. She likes the atmosphere. They are nice people at this business.
This review was collected via phone interview by Customer Research Inc.

TD
Teresa D.
Philadelphia, PA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Teresa said the staff was great. They fixed the problem in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Malvern, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Joe said that the facility is awesome. They get him in on time and they do a good job. They are a first class operation.
This review was collected via phone interview by Customer Research Inc.

MS
Megan S.
Downingtown, PA
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05/08/2018
Great service by a local guy!
I have know Charlie for more than 20 years! He is a great guy and a great mechanic!

TH
Theresa H.
Exton, PA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Theresa said she felt comfortable at the business, she did not feel like she was gouged, and she was able to get right in for the service.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Malvern, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Michael said the business did what they said they would do and did it fast.
This review was collected via phone interview by Customer Research Inc.

EC
Eileen C.
Glen Mills, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Great Customer Care
Palle's Automotive was very helpful in accommodating me & my schedule to fix my truck. Upon request, they called & advised what time to bring it to the garage and there was plenty of coffee when it was repaired. It was efficiently repaired & returned to me clearer than when I drove it to the shop. Thank you!

PB
Philip B.
West Chester, PA
Porsche Macan
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04/28/2018
Outstanding service
As usual, Pelle's Automotive is the best. Honesty, integrity and great service. I recommend them highly.

SB
Steve B.
Malvern, PA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Steve said the employees are good guys.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
West Chester, PA
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Rick said he's been doing business with Charlie for years and he's always done a great job.
This review was collected via phone interview by Customer Research Inc.

KK
Ki Hong K.
Exton, PA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
I can trust Charlie any time.
Thank you Charlie for doing well on my car inspection. See you next month for another car.

BJ
Braulio J.
Malvern, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Braulio said his experience was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 275 in total