Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

196 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


CM
Craig M.
Minneapolis, MN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Craig said the staff at this business always do a good job.
This review was collected via phone interview by Customer Research Inc.

BP
Boopesh P.
Minnesota
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Boopesh said the employees answered his questions and he got his vehicle back on time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Minneapolis, MN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Very courteous and accommodating
My driver's side mirror was hit by another car and demolished while my car was parked on the street. I phoned Penn Auto Care to ask if they could do the repair, and Andrew, who took my call, said they could. I have an older car, was hoping not to spend a lot of money for the repair, and really didn't care if the replacement mirror housing even matched the color of my car. Andrew said he would try to locate a used mirror. Within 15 minutes he returned my call, to say he had located a used mirror with a housing the same color as my car. I scheduled the repair for the following week. The morning of the repair, two hours after I had dropped my car off at Penn Auto, Andrew phoned to say the new mirror was installed. I am so grateful to Penn Auto for their wonderful service, for being able to do the repair so soon after I contacted them, and at a fraction of the cost I had been quoted by another business.

Verified Customer
Minneapolis, MN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Fast trustworthy service
Dan always does a great job of getting my truck in at the last minute. He provides friendly and honest service.

SC
Sunoh C.
Minneapolis, MN
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Sunoh said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Shaw H.
Minneapolis, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Shaw said he would recommend this business this service.
This review was collected via phone interview by Customer Research Inc.

KP
Kitty P.
Minneapolis, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Kitty said that the place did a really good job.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Minneapolis, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Minneapolis, MN
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Tom said he appreciates that the staff know him by name and take good care of his vehicle. He stated that he has confidence in the service provided and trusts them to do good work.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Minneapolis, MN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Craig said the service is good and Dan is fair.
This review was collected via phone interview by Customer Research Inc.

CR
Christine R.
Minneapolis, MN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Christine said the service was great and fast because she had three children with her so she was happy it didn't take long to finish.
This review was collected via phone interview by Customer Research Inc.

CD
Cathi D.
Minneapolis, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Cathi said that she would surely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Minneapolis, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Mike said the business provided good service. They did great at scheduling a time for him to come in.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Minneapolis, MN
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Car check up
We were considering buying a high mileage used car for our daughter and wanted the guys at Penn Auto to check it over. They determined that, other than a small steering fix, it was safe and in good driving condition. It gave us confidence to move forward and purchase the car. I highly recommend Penn Auto for all your car repair needs.

CB
Carl B.
Savage, MN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Carl said he really likes working with them.
This review was collected via phone interview by Customer Research Inc.

MM
Marv M.
Minneapolis, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Marv said this business is friendly and he is completely satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Minneapolis, MN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Dan said the staff had good customer service. There were a few issues with the parts, that caused a delay.
This review was collected via phone interview by Customer Research Inc.

MT
Michelle T.
Minneapolis, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Michelle said overall they were really good, honest and quick. Both Dan and Matt are great and easy to work with.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Minneapolis, MN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Tire repair
The rear tire on my wife's car had developed a slow leak. We brought it to Penn Auto and the tech quickly diagnosed the problem - a screw in tire. He quickly fixed it and she was on her way. The guys at Penn Auto are always there to help whether the car issue is mall or large. Thanks!

BH
Bill H.
Minneapolis, MN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Bill said the service is always good. The employees are good people and they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 196 in total