Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

387 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


SM
Shaun M.
Dana Point, CA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Shaun said that they are solid and awesome and he brings all his vehicles there.
This review was collected via phone interview by Customer Research Inc.

DB
Duncan B.
Dana Point, CA
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Duncan said the business is always good.
This review was collected via phone interview by Customer Research Inc.

VN
Vance N.
San Clemente, CA
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Vance said the business provided great service and took great care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kristine M.
California
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Kristine said the business did everything she asked. They even drove her back to her house when she was locked out of her vehicle. They are kind, decent people that she will always take her vehicle to.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Capistrano Beach, CA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Bill said he always has good service at this business. The staff are very obliging and honest and his vehicle is always ready on time. He was very pleased with the service and staff at this business.
This review was collected via phone interview by Customer Research Inc.

EV
Emmeline V.
Dana Point, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Emmeline said they are super quick at this facility and they are informative.
This review was collected via phone interview by Customer Research Inc.

AS
AMY S.
San Clemente, CA
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Great Communication
Ray does a great job keeping me up to date on how the progress of the van is going throughout the day. I appreciate that he calls to let me know both the status and options I have before going further into repairs.

NK
Nia K.
San Juan Capistrano, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Nia said this business provides excellent service at a moments notice. She really appreciates their service and they are always excellent to her and her daughter.
This review was collected via phone interview by Customer Research Inc.

CK
CAMRON K.
Aliso Viejo, CA
Volkswagen
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Great first visit
Claudia and Ray were very helpful and very professional. The first impression I got when I arrived at the garage was the cleanliness. Claudia was very effective with gathering critical information about the service history of my vehicle. The information she gathered and shared with the mechanic, Ray helped him pinpoint what he needed to do to correct the issues I was having with my vehicle. My appointment was made online that morning and my vehicle was repaired and serviced by the afternoon. I will be a returning customer.

LT
LINDSAY T.
Laguna Beach, CA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Same perfect professional service
Once again, Performance Haus provided excellent service. Called Monday morning and I was able to take my BMW X5 in that same day for a replacement battery. While I was there they solved another problem and checked air in my tires as well. They are definitely my go-to mechanics for all things automotive. Highly recommend.

MB
Martha B.
Dana Point, CA
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Martha said the employees were attentive, professional, and took care of everything. She trusted them and they did a good job. She liked this place and was pleased with the service she received.
This review was collected via phone interview by Customer Research Inc.

JL
Jean L.
Dana Point, CA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jean said the staff was responsive, and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
San Clemente, CA
Volkswagen
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Doug said this business was good, they just took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

LL
Lori L.
Capistrano Beach, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Lori said the staff were super friendly and efficient. The repair was done quickly, and she is very pleased with their work.
This review was collected via phone interview by Customer Research Inc.

BH
BRIAN H.
Laguna Niguel, CA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Great service
Fast prompt efficient Tau is great been going to him for years highly recommended

JM
Julia M.
Capistrano Beach, CA
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Julia said she's been with the business for years. They've taken care of her vehicles, and her family's.
This review was collected via phone interview by Customer Research Inc.

RT
RONALD T.
Dana Point, CA
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Always a good experience
Never had any issues. Just did a smog check this time, but have had my Vanagon worked on many times over the years there. Pete is always a good guy and knows VW's! I always look forward to saying hi to Pete and hope he is there for the life of my VW.

GP
George P.
Dana Point, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
George said he has used the business for years and they are simply the best.
This review was collected via phone interview by Customer Research Inc.

KW
KELLY W.
Dana Point, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Amazing service
Always easy to drop my car off and they’re flexible. They’re always so friendly as well.

KH
Kate H.
Dana Point, CA
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Kate said the service was awesome, super quick and cheaper than expected. However, the bumper couldn't be repaired perfectly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 387 in total