Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

408 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


KJ
KEN J.
Laguna Niguel, CA
Volkswagen Jetta Sedan
Verified
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10/19/2018
Ray is very knowledgeable. Great service.
Ray knows Volkswagens. I trust him with all of my VW service. He's friendly and honest. Highly recommend.

DL
DAVID L.
Dana Point, CA
Ford ZX2
Verified
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10/17/2018
i was very happy
i was very happy

JS
Jack S.
Laguna Beach, CA
Ford Thunderbird
Verified
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10/02/2018 Category: Service
Jack said this business is good place to take a vehicle.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
San Clemente, CA
Kia Soul
Verified
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09/26/2018 Category: Service
Spoke with Trevor. He said Ray provided really good customer service. He provided amazing service.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Mission Viejo, CA
Porsche 911
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Anthony said the work was done as asked and at a reasonable price. He was happy with the employee's attitudes as well.
This review was collected via phone interview by Customer Research Inc.

LM
Lynn M.
Dana Point, CA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Lynn said the service the business provided was excellent and it was a spectacular job. The price was fair, and he found a staff he can trust.
This review was collected via phone interview by Customer Research Inc.

JC
Jay C.
Mammoth Lakes, CA
Volkswagen Vanagon
Verified
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09/24/2018 Category: Service
Jay said the business was able to work on his vehicle that is pretty hard to work on and he appreciates that this business had this expertise.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Laguna Niguel, CA
BMW 5 Series
Verified
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09/23/2018
Ray is always there to help me with an emergency, which driving a BMW with 122,000+ miles happens frequently.
Ray is always available to discuss what my car needs, and I can't remember a time I had to take my car back because it wasn't properly repaired.

RH
RICHARD H.
Dana Point, CA
Lexus ES 350
Verified
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09/23/2018
Just an Oil Change
Mike, Ray, and the crew have been servicing my cars for over two decades, including Lexus, BMW! And HONDAS. Everything from oil changes to CAT converters, always reliable and trustworthy. Service is always done in a timely manner and they work around my scheduling needs. Always pleased with service and quality of work.

DM
David M.
Dana Point, CA
Verified
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09/21/2018 Category: Service
David said when he takes his vehicle, which is a cherished family heirloom, to this business, they look at everything for him. They evaluate everything. They tell him exactly what needs to be serviced and what doesn't. Every time he drives his vehicle out of there, it works better than ever before. He appreciates that this is a local business. This business is doing a fantastic job. Ray is the most trustworthy mechanic he has met in 40 years of working with vehicles. He would not hesitate to send anyone to this business.
This review was collected via phone interview by Customer Research Inc.

BD
Blaine D.
Rancho Santa Margarita, CA
Lexus SC 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Blaine said the staff have good service, and found out what the issue was.
This review was collected via phone interview by Customer Research Inc.

TB
TOM B.
Dana Point, CA
Subaru Outback
Verified
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09/11/2018
Responsible, efficient service, reasonable cost
Ray has always done a great job in making sure we keep are cars in top shape, without heaping on unnecessary service like you get from a dealer.

JC
JAY C.
Dana Point, CA
Honda CR-V
Verified
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09/11/2018
Safe, happy place
Being a woman, car work is scary. I have been ripped off before. Here I feel comfortable that I am being treated properly. That only necessary work is being done. A plus is the staff, friendly and helpful. Thank you for a safe, happy place!

DC
DIEGO C.
San Clemente, CA
Volkswagen Bus
Verified
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09/10/2018
Got Henry working smooth
Just bought this 79 camper bus “Henry” and brought him to Ray. This is our third VW and I know Ray would give it a full check up. He confirmed some steering issues I had felt during test drive and got us running good.

NR
NIC R.
Dana Point, CA
Mercedes-Benz
Verified
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09/04/2018
great personal, expert service
Always the best service!

LL
Larry L.
Corona, CA
Mercedes-Benz GLK-Class
Verified
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08/24/2018 Category: Service
Larry said they do a very good job. They are honest. He has used them for about 20 years. He loves this business.
This review was collected via phone interview by Customer Research Inc.

KG
KATHERINE G.
Dana Point, CA
Honda Accord Sdn
Verified
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08/21/2018
Katherine G.
Courteous, efficient and trustworthy.

KF
Kyle F.
Dana Point, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Kyle said the employees were friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dana Point, CA
Jaguar XK
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Cool Jag XK
Always excellent service and I get knowledge.

NB
NEIL ERIK B.
Dana Point, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Fast!
Great service with friendly employees.

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