Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

435 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BR
Barbara R.
Dana Point, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Barbara said the business did a wonderful job and were very trustworthy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cypress, CA
Honda Odyssey
Verified Customer
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12/06/2018
Xlnt diagnosis, quick service
They quickly diagnosed the problem with my van (fouled plugs) and quickly completed the replacement. All with courteous treatment.

GB
Geoff B.
Dana Point, CA
Audi S5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Geoff said the staff was nice but did not perform a complete 125,.000 mile service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DK
DAVID K.
Dana Point, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Competence
Once again Ray did exactly what was needed to get my Audi back on the road..... on time..... no surprises!

PA
PAT A.
Dana Point, CA
Volkswagen New Beetle Coupe
Verified Customer
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11/30/2018
Honest Service
My VW had steering issues. I brought it to the shop. After the assessment was completed I was given an estimate for necessary repairs. Not only were the repairs done in a timely manner, I felt reassured my car was returned to me with the work properly done.

CB
Connor B.
Dana Point, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Connor said the staff at this business was always considerate and fast. They get him in and out. The customer service is very good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Clemente, CA
Cadillac Escalade
Verified Customer
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11/21/2018
Auto repair
As always, Ray and his team did an outstanding job in order parts and completing repairs as scheduled.

NV
NIGUEL V.
Aliso Viejo, CA
Volkswagen Super Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Always gets the job done
Ray and the crew always take excellent care of my 1973 vw bug and I would recommend them before you go to any other mechanic.

NN
NANCI N.
Laguna Beach, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Honest, reliable service
I know when I bring my van in, Ray is quick to take time & care of whatever it needs

VE
Vance E.
San Clemente, CA
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Vance said Ray takes good care of him.
This review was collected via phone interview by Customer Research Inc.

JC
JOHN C.
Laguna Beach, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great service at a great price
Great service at a great price

RS
RICHARD S.
Dana Point, CA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Competent and honest.
I've found Ray and his staff to be competent, honest, and very attuned to customer concerns and wishes. A business you can trust.

Verified Customer
Dana Point, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Always a great visit and super reliable service
Been taking my cars here for years and love the people and how well my cars run. Both have high miles and still run great thanks to Ray and his team.

DP
DAVID P.
Dana Point, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great places for service
Cannot say enough about Performance Haus! Ray runs a great, trustworthy business and Claudia is fantastic in customer service and front office organization. Thanks always!

RR
RICH R.
Dana Point, CA
Volkswagen Bus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Courteous Prompt Attentive Knowledgable Reasonable price
Courteous, prompt, knowledgeable service at reasonable prices

TW
TERRY W.
Dana Point, CA
Lexus SC 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Terry Walker
I have been taking my vehicles to Ray for years and always receive the best service at fair and affordable repair and maintenance prices. It is comforting to know you are dealing with someone that is honest, knowledgeable and is not out to "stick it to me" just because I am a female, which most women can attest, happens to us all the time! Thanks Ray - you are so appreciated.

NC
Nicole C.
Laguna Niguel, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Nicole said the employees were very friendly. They were service oriented. They provided quick turn around service. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

TW
TERRY W.
Dana Point, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Terry
I always receive great service at a reasonable price.

CP
CHRIS P.
Dana Point, CA
Toyota Highlander
Verified Customer
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10/25/2018
Excellent efficient service
Very easy to make an appointment at the time I wanted. Service needed performed in a timely fashion and vehicle delivered back before originally promised no pressure to perform any additional service other than what was originally requested. Very friendly and helpful staff.

TM
TRACY M.
Dana Point, CA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Convenient, Great Service Ethics
The are the best! They always do a great job and only do the work that is necessary. Trustworthy, Fast and are a great neighbor.
Tracy Morgan

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