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SureCritic / Performance Haus VW
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Performance Haus VW

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,795 Reviews)
92
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(949) 493-3571
Visit Website
Opening in 23 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
34112 Pacific Coast Hwy Dana Point, CA 92629
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Performance Haus VW's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,795 Reviews)
Write a Review
Recent Reviews
Verified Customer
Dana Point, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Smog check
Fast and courteous
NG
NAME G.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
My Beemer baby
Can you do an oil service on my BMW for $150 .....2011 328i let me know please
CS
CLAY S.
Dana Point, CA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Audi A6 maintenance
Performance Haus did a great job on my Audi A6 I went in with a suspension issue and it turns out it was not an issue at all. They changed my oil and filter and and other filters. turned around in the same day. Great value for a good price. Friendly and professional.
JC
JENNY C.
Laguna Niguel, CA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Top Notch Service as Usual
As usual, great service. I miss Ray since he retired. Still getting the same excellent quality in service.
JH
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JORDAN H.
Aliso Viejo, CA
Audi A4
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/23/2025
verified customerVerified Customer
2
Strange experience
I've taken my cars and wife's car to performance haus for years. They've always provided great service however I recently took it in for a check engine light. I had an appointment on a Saturday morning as I normally do, and it's common that Ray or Claudia would call within hours to explain the reading and what's needed for repair. I dropped my car off at 9am and hadn't heard from them so at 1pm, I called because they close at 3pm and are closed on Sundays. They had no update for me and said they'd call me back. At that point, I mentioned it seemed odd that they couldn't get an update after 5 hrs for a check engine light. They said the tech was still working on it but since it was nearing their closing, I asked to hear back asap. They presumed I didn't need my car back, which I really couldn't understand that they'd assume I'd schedule a sat morning appointment for a simple diagnosis and that I wouldn't need my car until Monday? So when I finally pick it up, they charge me $220 for the diagnosis but didn't supply me with any real diagnosis or paperwork of any kind. Alex said they were still uploading it to the computer and I'd be emailed. I still have not recieved that email. So I essentially wasted a weekend and paid $220 for no proof of any work they did on my car. I'm hoping this is a one off and that performance haus will correct the issue and refund my money given they haven't proved even a code reading for the diagnosis.
Verified Customer
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Integrity
I was pleased with the work, communication was excellent, and I’ll keep coming back. Avoid at all costs the nearby VW dealership and go here for honest, high quality workmanship.
TC
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TUCK C.
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Easy-local-professional
We’ve been customers of Performance Haus for years. They are accessible and competent and affordable.
ZC
Zant C.
Audi TT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great service on my Audi TT
Fist time I took my TT to anyone besides the dealer for maintenance and I couldn’t be happier with the service. Really great team here.
Thank you and will see you at the next service cycle.
Verified Customer
Dana Point, CA
Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Awesome
Everything is always very good
BC
BRIAN C.
Volkswagen Vanagon
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2025
verified customerVerified Customer
5
91 Vanagon prep for Hawaii
Good day. I was a long time fan of this shop with the repairs made to my old 90 vanagon so I thought I would bring my 91 to the shop for some pre-Hawaii shipment preparation. Firstly the work that was performed is top notch. I had them replace all coolant hoses, install the stainless steel pipes from front to back and replace the old stock radiator with a new one. I was told this should take a couple of weeks.
I had also requested to have pricing for changing out the shocks as well as the metal fuel line adapter. Needless to say I never was contacted back about this and after almost 2 months there, I figured it was time to pick up the van. I needed it by Saturday to load into a shipping container. I called ahead to advise of my intentions and I feel like this is where I am different than most and expect some service above and beyond. Firstly, I would wash off my customers vehicle that’s been exposed to the elements for over 6 weeks. I brought it in nice and clean, would have like to see some effort for the over 3k I spent. Also it would have been nice to inform me you were closed for lunch. I arrived and sat for 45 minutes. Waiting. Then to my again disappointment, they didt have the vehicle started and warmed up as if ready to go.
RN
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RAFAEL N.
Newport Beach, CA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Love these guys!
Great. EXCELLENT! I won’t take my Porsche anywhere else.
TD
TIM D.
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Excellent
2021 BMW X3
Out of warranty and free services
Tried to make an appointment with local BMW dealership with no response re cost and what the 30K service included
Live a couple blocks from Performance Haus and decided to stop in and talk with the young man at the service desk
Assured me that they can perform the BMW 30K and he knew what was involved/recommended.
Dropped off the car in the AM and picked up in the PM as promised
Great job by the team
Highly recommend
GM
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GARY M.
San Clemente, CA
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Smog
Very professional
KC
KAREN C.
Laguna Niguel, CA
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Exceptional Service
Mike and his staff are terrific - so dependable. I’ve been a regular customer for years with Ray who was terrific. Now Mike is the same - fair, easy to work with, totally dependable, responsive in minutes when I had a brake issue come up and he fixed it within DAYS. 5 Stars. I’d give an extra star for the exceptional responsiveness. Many thanks, Mike!
RD
ROBERT D.
Dana Point, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Notable Service and Care
A gem as well as long standing auto service that is knowledgeable and cares for its customers.
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